Counter Sales Specialist – Home Improvement Solutions

TAL Building Centers; Northern (KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health and dental insurance

HSA contributions

Vision insurance

Life insurance

Paid time off

401k options

Product discounts

Training and career development

Job summary

TAL Building Centers is seeking a customer-focused sales associate to assist customers across our Pacific Northwest-based stores. You will guide shoppers, answer questions about products, and help them select items to complete projects.

The role emphasizes teamwork, strong communication, and a basic understanding of construction methods. Benefits include health coverage, 401(k), paid time off, and ongoing training.

Qualifications

• Minimum education of High School or equivalent.
• 1-2 years sales experience preferred but not required.
• Must be able to work as a team and communicate effectively.
• Good understanding of contractor sales process.
• Proficient with Microsoft Office tools and Point of Sale Programs.

Responsibilities

• Answer customers’ questions on products and assist with selection of products for their project.
• Build and maintain strong relationships with existing customers, ensuring their needs are met and concerns are addressed promptly.
• Establish relationships with potential clients and assess their requirements to offer tailored solutions.
• Have a good knowledge of our product offerings and assist customers with small project estimates. Work to upsell by adding additional lines to each ticket.
• Process customers’ orders.
• Process payments and returns.
• Assist with store cycle counts and inventories.
• Stock shelves with incoming merchandise and keep areas clean and organized.

Skills

Customer service

Sales experience

Teamwork

Communication

Education

High School Diploma or equivalent

Tools

Microsoft Office

POS systems

Job description

TAL Building Centers is seeking a customer-focused sales associate to assist customers across our Pacific Northwest-based stores. You will guide shoppers, answer questions about products, and help them select items to complete projects.

The role emphasizes teamwork, strong communication, and a basic understanding of construction methods. Benefits include health coverage, 401(k), paid time off, and ongoing training.