Counter Sales Representative

US11345-AIRGAS Airgas USA, LLC; Redwood City (CA); On-site; USD 74,501,000 - 81,664,000; Full time

Benefits offered by this job

Medical, dental, vision

Life and AD&D insurance

401(k) with company match

Tuition reimbursement

Paid holidays, vacation, sick time

Parental leave

Job summary

Airgas Redwood City is hiring a Counter Sales Representative to assist customers in selecting gases, welding supplies, and related equipment. You will guide product usage, demonstrate equipment, and ensure accurate paperwork and pricing.

The role emphasizes safety, showroom presentation, and strong service orientation in a fast-paced retail environment. Requirements include a HS diploma and 2+ years in product or sales settings; bonus opportunities exist.

Qualifications

• HS Diploma or equivalent required.
• Minimum of 2+ years in product, warehouse, or sales environments.
• Excellent customer service skills in a fast-paced setting.
• Experience in industrial retail, inside sales, or inventory control is a plus.
• Attention to detail in handling transactions.
• Availability for occasional overtime; drug-free workplace.

Responsibilities

• Partner with customers to identify best tools and procedures for tasks; demonstrate equipment use.
• Manage order entry and process transactions; assist with deposits reconciliation.
• Coordinate cylinder movement and pallet organization; maintain showroom displays.
• Provide excellent customer service to internal and external partners.
• Operate forklift and perform warehouse tasks; ensure safety compliance with DOT/OSHA.

Skills

Customer service

Attention to detail

Overtime availability

Drug-free workplace

Sales experience

Inventory control

Industry experience

Education

HS Diploma or equivalent

Tools

SAP

PROS functionalities

MS Office

Google Apps

Job description

R10097704 Counter Sales Representative (Open) Location: Redwood City, CA - Retail shop

How will you CONTRIBUTE and GROW?

We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative. At Airgas, we RESPECT, HONOR and VALUE diversity. Airgas is Hiring for an Counter Sales Representative in Redwood City, CA! We are looking for you!

$26 - 28.50/hr. with bonus opportunities!

Monday - Friday, no weekend work!

Airgas provided PPE

Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.

Support for Parents: We offer a 14-week paid child birth benefit to support growing families.

Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.

Early Access: Your benefits start after just 30 days of employment

An Counter Sales Representative will partner with our customers to provide industrial, medical, and specialty gases, welding equipment, and other essential supplies. You will serve as a trusted guide, advising customers on the tools, hardware, and materials needed to successfully complete their projects. By demonstrating equipment use and sharing insights on product quality, you help our customers pioneer new solutions in their own work. Responsible for adherence to company policies including safety and the use of personal protective equipment to ensure a secure environment for everyone. Provides excellent customer service to both internal and external partners, fostering understanding and long-term relationships. Ensures all required paperwork is accurately completed, including coding, costing, and pricing. Partners with customers to identify the best tools and procedures for their specific tasks; demonstrates equipment use to build customer confidence. Manages order entry and processes transactions; assists the team with the reconciliation of deposits. Coordinates via phone, e-mail, and in person with customers and team members to provide helpful information on costs and delivery. Contributes to an outgoing call strategy to support the continued growth and success of the branch. Coordinates the transfer of merchandise between locations to meet customer needs. Maintains a positive work atmosphere by acting and communicating in a supportive manner with customers, vendors, and colleagues. Stocks shelves and maintains welcoming showroom displays to provide an excellent customer experience. Coordinate cylinder movement and pallet organization Performing various duties in the plant to include forklift operation, material handling and sorting, inspecting, and or cylinder maintenance work. Inspects cylinders prior to filling, following standard procedures as required by government, Airgas, and distributor standards. Conducts a variety of Safety checks per procedures, such as odor tests and checking caps and valves. Analyzes products for purity and correct mixtures. Handles high-pressure, medical, and liquid cylinders. Prepares high-pressure cylinders and cryogenic vessels for filling. Attaches to the manifold and evacuates cylinders to eliminate all possible contaminants. Assists with the loading and unloading of cylinders on and off pallets and tractor trailers. Operates a forklift, pallet jack, and other warehouse equipment. Manages paperwork to DOT, FDA, OSHA and Airgas standards. Completes quality control sheets as required. Understands hazards of various gases, sizes, and contents of cylinders by reading and interpreting cylinder labels and the color-coding of tanks. Accurately labels cylinders. Complies with all government and company standards for safely handling hazardous materials/cylinder gases.

Are you a MATCH?

Required Qualifications:

• HS Diploma or equivalent required.
• Minimum of 2+ years of experience in product, warehouse, or sales environments (we also value an equivalent combination of education and unique life experience).
• Excellent customer service skills and the ability to thrive in a fast-paced setting.
• Experience in industrial retail, inside sales, or inventory control is a plus.
• Attention to detail in handling transactions.
• Availability for occasional overtime when the team needs extra support.
• Must be able to operate in a drug-free workplace.

Preferred Qualifications:

• A background in gas, welding, or safety supplies is a wonderful asset.
• Familiarity with SAP, Google, or MS Office Applications.
• A detailed understanding of SAP and PROS functionalities.
• The ability to communicate clearly and warmly with a wide variety of people from different backgrounds.

Benefits

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children. Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.

• medical
• dental
• vision
• short-term disability
• long-term disability
• life
• accidental death and dismemberment (AD&D) insurance
• Employee Assistance Program (EAP)
• pre-tax commuter transportation benefit
• parental leave
• vacation
• sick time
• floating holidays
• jury duty
• funeral/bereavement leave
• paid holidays for all eligible full-time employees
• 401k plan with company matching funds
• tuition reimbursement
• discounted college tuition for eligible employees’ dependents
• Airgas Scholarship Program for dependent children

About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients. Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you’ll find a welcoming workplace where you’re valued for who you are and where you can fill your potential while growing a fulfilling career — whatever path you choose.

Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at [e-mail].