Counter Sales Representative

Platt Electric Supply; Heyburn (ID); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401K with Employer Match

Paid vacation and sick time

Tuition Reimbursement

Flexible Spending Accounts

Job summary

A leading electrical distribution company in Heyburn, ID is seeking a Counter Sales Representative. This role emphasizes excellent customer service, assisting customers with their purchases, and contributes to driving sales. The ideal candidate will have experience in customer service and electrical distribution, along with strong communication and organizational skills. This position includes various responsibilities such as order processing and showroom maintenance. Opportunities for career advancement and professional development are offered.

Qualifications

• 2+ years of customer service, sales, or electrical distribution experience preferred.
• Previous branch experience preferred.
• High School or GED - Required.

Responsibilities

• Provide excellent customer service by assisting customers promptly and courteously.
• Assist in driving electrical distribution sales and developing customer relationships.
• Help with daily restocking and showroom maintenance.
• Support warehouse functions including receiving and shipping as needed.
• Stay informed on product knowledge and assist inside sales as needed.
• Inform manager of any safety or customer-satisfaction concerns.
• Perform other duties as assigned.

Skills

Customer service skills

Electrical product knowledge

Negotiation skills

Communication skills

Organizational skills

Organizational skills

Typing

Education

High School or GED

Tools

Automated order entry systems

PCs with Windows software

Job description

Job Description

Overview: We are looking for a Counter Sales Representative to join our Platt team in Heyburn, ID. Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. The company operates its electrical distribution business through eight regions under various banners and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.

Summary

The Counter Sales Representative is a resource for immediate service and product knowledge for our customers. Provides excellent customer service by assisting customers promptly and courteously with their purchases and efficient processing of their orders. Works closely with the branch team to assist in receiving, shipping, and stocking.

What You’ll Do

• Provide excellent customer service by assisting customers promptly and courteously with their purchases and processing of their orders or returns.
• Assist in driving electrical distribution sales for our counter business and developing new and existing customer relationships.
• Assist with daily restocking, showroom maintenance, and keeping the showroom and counter clean and organized.
• Assist with warehouse functions as needed, including receiving, shipping, stocking, and deliveries.
• Stay informed and educated on product knowledge.
• Assist inside sales as needed.
• Inform manager of any potentially hazardous or elevated situation pertaining to safety or customer satisfaction.
• Perform other duties as assigned.

Job Duties Disclaimer

The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrates commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

Qualifications

What You’ll Need

• 2+ years of customer service, sales, or electrical distribution experience preferred.
• Previous branch experience preferred.
• High School or GED - Required.

Knowledge, Skills & Abilities

• Electrical product knowledge and experience, including lighting, switchgear, controls, and electrical commodities preferred.
• Demonstrated knowledge and experience of electrical distribution or other electrical sales environments preferred.
• Familiarity with automated order entry systems & PCs running Windows-based software preferred.
• Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups.
• Strong written and verbal communication skills.
• Good team player.
• Strong organizational skills.
• Ability to work efficiently and meet tight deadlines.
• Ability to type on a computer keyboard.
• Great attitude.
• Desire to improve electrical product knowledge.

Additional Information

Physical Demands

• Sit: Must be able to remain in a stationary position – 21% to 50% of time.
• Walk: Must be able to move about inside/outside office or work location – at least 51% of time.
• Use hands to finger, handle, or feel: Operates a computer and other office machinery – at least 51% of time.
• Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet – at least 51% of time.
• Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment – Occasionally (up to 20%).
• Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co‑workers and clients and detect hazardous conditions – at least 51% of time.

Weight and Force Demands

• Up to 10 pounds – Constantly (at least 51%).
• Up to 25 pounds – Frequently (21% to 50%).
• Up to 50 pounds – Occasionally (up to 20%).

Working Environment

• Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold – Occasionally (up to 20%).
• Exposed to electrical hazards; risk of electrical shock – Occasionally (up to 20%).
• Handles or works with potentially dangerous equipment – Occasionally (up to 20%).
• Travels to offsite locations – Occasionally (up to 20%).

Our Benefits Include

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities – We like to promote from within.

Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.