Counter Sales Representative

Rexel USA, Inc.; Brockton (MA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K Match

Paid Time Off

Career Advancement

Employee Discounts

Training & Development

Job summary

Rexel USA, Inc. in Brockton, MA is seeking a Counter Sales Representative to join our team. You will provide prompt, courteous service to customers at the counter, process orders, and focus on building relationships while learning electrical products with Rexel’s training support.

Ideal candidates have some electrical product knowledge, strong communication and computer skills, and a proven team approach. This role offers growth opportunities within a collaborative, safety‑conscious environment.

Qualifications

• Customer service experience and strong communication skills.
• Experience at a retail counter and ability to process orders.
• Willingness to learn electrical product knowledge and Rexel training.

Responsibilities

• Provide excellent customer service by assisting customers promptly and courteously with their purchases and processing of their orders.
• Focus on sales at our counter, coordinate delivery business and build customer relationships.
• Assist with daily restocking, and keeping branch, counter area clean and organized.
• Assist with warehouse functions as required, including inventory, receiving, shipping, stocking, and coordinating daily deliveries.

Skills

Customer service

Sales at counter

Team player

Punctual

Communication skills

Computer skills

Electrical knowledge

Education

High School diploma or GED

Tools

POS Systems

Job description

Company Description

We are looking for a Counter Sales Representative to join our Rexel USA team in Brockton, MA! Join a Great Place to Work–certified employer that invests in your development through a comprehensive learning & development program and clear career pathways. Contribute to a collaborative team focused on growth and service excellence.

Summary

The Counter Sales Representative is customer facing, hands on customer service and requires prompt, courteous service & some electrical product knowledge. Rexel will provide training to ensure employee growth, our employees like our customers are important to us. Rexel strives to provide excellent customer service. Our CSR's work with the branch team, in all aspects of receiving, shipping, and stocking inventory.

What You’ll Do

• Provide excellent customer service by assisting customers promptly and courteously with their purchases and processing of their orders.


• Focus on sales @ our counter, coordinate delivery business and building customer relationships.


• Assist with daily restocking, and keeping branch, counter area clean and organized.


• Assist with warehouse functions as required, including inventory, receiving, shipping, stocking, and coordinating our daily & midnight deliveries.


• Stay informed and educated on product knowledge – Rexel provided.


• Inform manager of any potentially hazard or elevated situation pertaining to safety or the satisfaction of a customer.


• Perform other duties as assigned.

Job Duties Disclaimer

The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time.

The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

Qualifications

• Electrical distribution experience preferred.


• High School or GED - Required.


• Some electrical product knowledge and experience, preferred, but Rexel will train.


• Demonstrated knowledge including reading, writing and communication skills required.


• Minimum computer skills & phone skills are necessary.


• Good team player.


• Strong organizational skills.


• Ability to work efficiently and meet deadlines.


• Ability to type on a computer keyboard.


• Must have a great attitude, be punctual & consistent attendance required.


• Desire to grow with Rexel & gain electrical sales/product knowledge.

Additional Information

Physical Demands

• Sit: Must be able to remain in a stationary position - Frequently – 21% to 50%


• Walk: Must be able to move about inside/outside office or work location - Constantly – at least 51%


• Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51%


• Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Constantly – at least 51%


• Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally – up to 20%


• Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly – at least 51%

Weight And Force Demands

• Up to 10 pounds - Constantly – at least 51%


• Up to 25 pounds - Frequently – 21% to 50%


• Up to 50 pounds - Occasionally – up to 20%

Working Environment

• Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally – up to 20%


• Exposed to electrical hazards; risk of electrical shock - Occasionally – up to 20%


• Handles or works with potentially dangerous equipment - Occasionally – up to 20%


• Travels to offsite locations - Occasionally – up to 20%

For the state of Massachusetts only, the pay range is $19.00 to $21.00, depending upon qualifications, experience and other considerations permitted by law.

Disclaimer

“Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.”

#CAMP

#MAP123

Our Benefits Include

• Medical, Dental, and Vision Insurance


• Life Insurance


• Short-Term and Long-Term Disability Insurance


• 401K with Employer Match


• Paid vacation and sick time


• Paid company holidays plus flexible personal days per year


• Tuition Reimbursement


• Health & Wellness Programs


• Flexible Spending Accounts


• HSA Accounts


• Commuter Transit Benefits


• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.


• Employee Discount Programs


• Professional Training & Development Programs


• Career Advancement Opportunities – We like to promote from within

Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.

Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.