Counter Sales Person

Elliott Electric Supply; Fort Smith (AR); On-site; USD 35,000 - 50,000; Full time

Job summary

Elliott Electric Supply in Fort Smith, Arkansas, is looking for a Counter/Inside Sales Person to assist customers during the sales process and respond to inquiries professionally. The ideal candidate will have knowledge of electrical products and customer service skills, handling multiple priorities effectively.

Qualifications include a high school diploma or equivalent and experience in the electrical industry. The role involves working in a safety-sensitive environment with physical requirements for lifting and maneuvering materials up to 70 lbs.

Qualifications

• Experience in the electrical industry or knowledge of electrical products is required.
• Basic computer skills and familiarity with personal computers needed.
• Ability to communicate clearly in written and verbal formats.

Responsibilities

• Assist customers during the sales process and respond to inquiries.
• Maintain awareness of product knowledge and promotions.
• Suggest replacement products when appropriate.

Skills

Customer service orientation

Communication skills

Mathematical ability

Microsoft Word and Excel

Time management

Teamwork

Fluent in English

Familiarity with electrical products

Education

High School diploma or equivalent

Job description

Job Description

The Counter/Inside Sales Person is responsible for providing assistance to customers during the sales/purchase process and for responding to customer inquiries in a professional manner. Maintain an awareness of all product knowledge information (including product catalogs, price sheets, etc.), product promotions and advertisements. Markets all products sold and suggests replacement/alternative products when appropriate.

Safety and Drug Screening

This is a safety-sensitive position, the ability to work in a constant state of awareness and in a safe manner is imperative. Candidates offered employment must undergo a pre-employment drug test. The test screens for drugs including amphetamines, cocaine, marijuana, methamphetamines, opiates, oxycodone, and phencyclidines, following the cutoff levels set by the U.S. Department of Health and Human Services (HHS) and the Substance Abuse and Mental Health Services Administration (SAMHSA).

Qualifications

• High School diploma or equivalent preferred.
• Experienced in Microsoft Word and Excel.
• A minimum of one year experience in the electrical industry and/or knowledge of electrical products required.
• Strong mathematical ability.
• Basic familiarity with the use of a personal computer.
• Ability to communicate clearly and concisely in written and verbal formats.
• Demonstrated time management and organizational skills, including an ability to plan and manage multiple priorities simultaneously.
• Ability to work well in a team environment.
• Strong customer service orientation.
• Fluent in English and Spanish is a plus.

Physical Requirements

Ability to stand and walk for prolonged periods of time. Ability to utilize a computer keyboard, computer monitor, and telephone. Ability to bend, climb, push, and pull, including the ability to maneuver at heights and in tight or small places. Ability to routinely lift, carry, and otherwise transport work-related materials that frequently weigh up to 70 lbs. and that may occasionally weigh in excess of 70 lbs.