Counter Sales & Hose Fabrication Associate

ARG Industrial

Everett (WA)

On-site

USD 42,000 - 64,000

Full time

15 hours ago

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Benefits offered by this job

Competitive salary

Employee-owned company

ESOP

Medical, dental and vision benefits

401(k) plan with match

Paid holidays / vacation / sick time

Performance bonuses

Job summary

ARG Industrial is hiring a full-time Counter Sales & Hose Fabrication Associate at our Everett, WA location. The role combines front-counter customer service with fabrication of hydraulic hoses, requiring attention to detail and teamwork in a fast-paced environment.

You will greet customers, take sales orders, fabricate hoses, and ensure quality while following safety protocols. Prior sales/customer service experience is preferred, with a strong emphasis on reliability and collaboration.

Qualifications

Pass drug screenings throughout employment.
Excellent interpersonal and communication skills with customers.
Proficient computer skills: Microsoft Office and CRM software.
Strong customer service focus with ability to handle inquiries professionally.

Responsibilities

Greet customers and provide proactive assistance with product recommendations.
Process sales transactions accurately and maintain inventory records.
Fabricate hydraulic hoses and assemblies according to standards.
Operate warehouse equipment and maintain safety protocols.
Collaborate with team to meet production and service goals.

Skills

Interpersonal skills

Communication

CRM software

Microsoft Office

Customer service

Safety awareness

Time management

Teamwork

Education

High school diploma or equivalent

Tools

CRM software

Job description

Description

ARG Industrial is seeking a full-time Counter Sales & Hose Fabrication Associate for our Everett, WA location. We are looking for a self-starter who works well with others in an energetic team environment, has the ability to take charge, and possesses a willingness to learn. The candidate must be organized, possess a strong attention to detail and strive to provide a great customer service experience.

ARG Industrial is a 100% employee-owned company that provides hose, fittings and associated industrial products for a wide variety of markets and industries. These include equipment manufacturing, transportation, oil and gas, marine, construction, food & beverage, government and others. The company delivers value through quality fabrication, product expertise and meaningful service throughout Oregon, Washington, Alaska and Northern Idaho. We are a hands-on customer service company that believes our employees are our greatest asset.

If you'd like to find out more about our company, please visit our website at: www.teamarg.com

Benefits

Competitive salary
100% employee-owned company
Employee Stock Ownership Program (ESOP)
Excellent medical, dental and vision benefits
401(k) plan with match
Paid holidays / vacation / sick time
Performance bonuses

Job Summary

The Counter Sales & Hose Fabrication Associate is a crucial role within the company, combining responsibilities from both sales/customer service and operations/production. This position serves as the frontline representative, delivering exceptional customer service at the counter, while also contributing to the fabrication of hydraulic and industrial hoses. The incumbent will engage with customers, process sales transactions, and provide product information, embodying the company's core values. Additionally, they will construct hose assemblies, ensuring quality and compliance with specifications, and adhering to safety protocols. This role requires versatility, attention to detail, and the ability to thrive in a fast-paced environment.

Essential Functions

Embody the ARG Industrial Core Values of authenticity, taking ownership, being helpful and collaborative, having a desire to elevate and evolve, and exhibiting grit.
Greet customers warmly and provide proactive assistance with product recommendations and information.
Process sales transactions accurately and efficiently while maintaining inventory records.
Fabricate industrial and hydraulic hoses according to company standards and specifications.
Utilize appropriate tools and equipment for hose fabrication, including saws, crimpers, and measuring devices.
Safely operate forklifts and pallet jacks to move materials within the warehouse.
Ensure compliance with safety protocols and guidelines to maintain a safe work environment.
Collaborate with team members to meet production goals and deliver exceptional customer service.
Maintain cleanliness and organization within the warehouse and showroom areas.
Perform other duties as assigned.

Working Conditions

Position operates in both the front counter and within the warehouse.
May experience extended period of standing.
Regularly lifting and carrying objects (up to 40 pounds).
Working in moderately noisy environments, normal for industrial environments.
Ability to work in a fast-paced environment, handling multiple tasks simultaneously.
Occasionally managing a challenging and high-pressure situation requiring composure.li>
Working with production equipment, powered machinery, and hand tools including hydraulic crimpers, saws, grinders, cutter, etc.

Minimum Qualifications

Successfully pass drug test screenings throughout employment.
Strong interpersonal and communication skills, with the ability to build rapport and establish connections.
Ability to understand and follow instructions accurately.
Proficient in using computers and relevant software applications to process customer-related tasks such as Microsoft Office Suite, and CRM software.
Basic knowledge of customer service principles, focusing on exceptional customer experiences.
Ability to handle customer complaints and inquiries professionally, seeking to provide satisfactory resolutions.
Commit to maintaining a safe work environment and adhering to safety protocols.
Excellent organizational and time management skills to handle customer interactions effectively.
Capability to work both independently and collaboratively in a team environment.

Education

High school diploma or equivalent.

Experience

Previous experience in sales and customer service role is preferred.

ARG Industrial is an Equal Opportunity Employer

As an employee-owned company, we hold a deep commitment to our customers, co-workers, and their families. Therefore, our work environment is 100% drug-free. All applicants will be subject to a pre-employment drug screening, as well as random drug tests throughout the probationary period and employment tenure. If you cannot meet this requirement, we kindly ask you not to submit your application for consideration.

Requirements