Counter Sales Associate

White Cap; Washington; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

White Cap in Washington state is hiring a Counter Sales Associate to support walk-in, phone, and will call customers with exceptional service, process orders, and provide product information. You will quote prices, enter orders, pull orders as needed, upsell related products, and share technical advice to help customers select the right materials.

Join a company recognized as a Great Place to Work with comprehensive benefits, generous time off, and opportunities to grow with a team that values

Qualifications

• Requires proven customer service experience.
• Experience with sales order software, preferably Oracle.
• Some knowledge of construction or industrial products.
• Energetic and eager to help others on a professional level.

Responsibilities

• Delivers exceptional customer service to walk-in, phone, and will call customers.
• Processes orders, quotes prices, and enters orders into the system.
• Communicates product features, benefits, and warranty information.
• Demonstrates knowledge of products and their applications; provides technical advice.
• Upsells by identifying related products and promotions.
• Performs other duties as assigned.

Skills

Customer service

Energetic

Communication

Tools

Oracle

Job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

White Cap is hiring immediately for a Counter Sales Associate!

Do you want a part in helping to Build America? As the leading North American distributor for professional contractors, the White Cap family of brands supplies of our nation’s largest construction projects, including stadiums, roads, bridges, highways, residential housing and more. We are hiring immediately for a Counter Sales Associate!

Why a career with White Cap?

• Comprehensive wellness and financial benefits: White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!

• Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.

• Stability: Since 2020, White Cap has doubled in size and continues to grow.

• Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential.

• Love where you work: White Cap has been certified as a Great Place to Work.

• Inclusive culture: Work in a place that values and celebrates who you are.

A Counter Sales Associate at White Cap…

• Demonstrates exceptional customer service to our walk-in, phone, and will call customers.

• Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.

• Communicates product features, benefits, and warranty policy information to customers.

• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems.)

• Upsells by identifying related products, add‑on extensions, and informing customers of product promotions.

• Performs other duties as assigned.

Preferred Qualifications

• Demonstrated success providing excellent customer service.

• Experience with sales order computer software, preferably Oracle.

• Some knowledge of construction and industrial products.

• Energetic and eager to help others on a professional level.

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.