Counter Sales Associate

Lennox International; Knightdale (NC); On-site; USD 46,000 - 60,000; Full time

Job summary

Lennox International is seeking a Counter Sales Associate in Knightdale, NC. The role focuses on delivering exceptional customer service, applying product knowledge, and supporting sales goals in day-to-day store operations.

The position requires at least 2 years of related experience, strong communication skills, and familiarity with HVAC systems. You may advance through training and take on responsibilities such as scheduling and open/close procedures as needed.

Qualifications

• Requires a high school diploma or an equivalent combination of education and experience.
• Requires at least 2 years related experience.
• Strong oral and written communications skills.
• Strong computer skills required; Microsoft applications.
• Knowledge of HVAC systems required.
• Must be able to lift up to 50 lbs.

Responsibilities

• Provide a high level of customer service with product expertise and selling skills.
• Maintains appearance of store.
• Strong customer service and communication skills.
• Self-Motivated.
• Interested in advancement.
• Powerful customer presence.
• Detail oriented.
• Organizational skills.
• Enjoys being a part of a team.
• Successfully complete all assigned training within given timeframe.
• Perform other duties as assigned.
• Perform as Store Manager when needed, to include scheduling, ordering, and carrying out open/close procedures.

Skills

Customer service

Product expertise

Selling skills

Store maintenance

Communication skills

Self-motivated

Team player

Detail oriented

Organizational skills

Training compliance

Education

High school diploma

Tools

Microsoft applications

Job description

What Drives Success

As a Counter Sales Associate, you will be responsible for providing an exceptional customer experience with direct involvement in day-to-day operations and positively impacting sales goals. You will also effectively collaborate with your Store Manager and local team to manage inventory, maintain the appearance of the store, record received and shipped products and preparing items for shipment.

We are searching for a candidate that has a passion for customer service, committed to driving sales and interested in employee growth. If you are in search of a career with an organization that rewards performance and provides a stable and supportive environment, then Lennox may just be the place for you.

Click Here to see a video of our Counter Sales Associate daily routine:

https://vimeo.com/user37521282/download/740881471/8986aa8fe7

Duties include, but are not limited to:

• Provide a high level of customer service with product expertise and selling skills.
• Maintains appearance of store.
• Strong customer service and communication skills.
• Self-Motivated.
• Interested in advancement.
• Powerful customer presence.
• Detail oriented.
• Organizational skills.
• Enjoys being a part of a team.
• Successfully complete all assigned training within given timeframe.
• Perform other duties as assigned.
• Perform as Store Manager when needed, to include scheduling, ordering, and carrying out open/close procedures.

Compensation: This is a salaried non-exempt role. This means that employees are paid a salary and also receive overtime pay when they work more than 40 hours in a week (or as otherwise required by state law). The starting salary range for this role and market is between $45,600 - $59,850 annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate.

Employees in this role are also eligible for abonus in accordance with the terms of the Company’s applicable plan.

What We Are Looking For

Requires a high school diploma or an equivalent combination of education and experience. Requires at least 2 years related experience.Strong oral and written communications skills. Strong computer skills required; Microsoft applications. Knowledge of HVAC systems required. Must be able to lift up to 50 lbs.

Who We Are

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.