Counter Sales

useleccareers; Latham (NY); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Med/Dental/Vision

Parental leave

Telemedicine

401(k) matching

Life insurance

Supplemental life

Disability insurance

FSAs

EAP

Voluntary benefits

Job summary

U.S. Electrical Services, Inc. (USESI) in Latham, NY is seeking a Counter Sales Associate to support customers at the sales counter, by phone, and via email. You will manage quotes, orders, returns, and transfers while maintaining an organized counter and warehouse area.

The role emphasizes customer service, product knowledge, and teamwork in a fast-paced environment with opportunities to grow counter sales and profits.

Qualifications

• High school diploma or equivalent required.
• Prior customer service experience essential.
• Electrical product knowledge strongly preferred.
• Strong communication and problem-solving skills.
• Basic math skills and comfort using web browsers and data entry tools.
• Must lift up to 50 pounds and work in warehouse conditions.

Responsibilities

• Assist customers promptly at the sales counter, by phone, and through email.
• Create and manage sales orders, returns (RGAs), and inventory transfers.
• Provide quotes, place and process orders, and support walk-in customers.
• Maintain a clean and organized counter and warehouse area.
• Support order fulfillment, including stock placement, will call preparation, and general warehouse tasks.
• Proactively track and follow up on orders to ensure customer satisfaction.
• Operate warehouse equipment safely and follow all company procedures.
• Expand customer base and grow counter sales and profits.
• Other duties assigned by the manager.

Skills

Customer service

Communication

Problem solving

Math skills

Team orientation

Lift 50 lbs

Education

High school diploma or equivalent

Tools

Web browsers

Data entry

Job description

Empower your Future at the Nation's Largest Independent Electrical Distributor!

At U.S. Electrical Services, Inc. (USESI), we combine over 100 years of expertise, $150M+ in inventory, and the power of 2,000+ dedicated employees across 150 locations to deliver excellence every day. As a family of 14 regional businesses, we thrive on innovation and teamwork, empowering our people to shape the future of the electrical industry.

HZ Electric Supply,an affiliate of USESI, is looking for a motivated and enthusiastic Counter Sales Associate to join our team. This position will be located in our Latham, NY location.

Key Responsibilities

• Assist customers promptly at the sales counter, by phone, and through email.
• Create and manage sales orders, returns (RGAs), and inventory transfers.
• Provide quotes, place and process orders, and support walk-in customers.
• Maintain a clean and organized counter and warehouse area.
• Support order fulfillment, including stock placement, will call preparation, and general warehouse tasks.
• Proactively track and follow up on orders to ensure customer satisfaction.
• Operate warehouse equipment safely and follow all company procedures.
• Expand customer base and grow counter sales and profits.
• Other duties assigned by the manager.

Qualifications and Skills

• High school diploma or equivalent required.
• Prior customer service experience is essential.
• Electrical product knowledge is strongly preferred.
• Strong communication and problem-solving skills.
• Basic math skills and comfort using web browsers and data entry tools.
• Must be able to lift up to 50 pounds and work in warehouse conditions.
• Eagerness to learn and thrive in a team-oriented environment.

Benefits

At USESI, we believe that our benefits should make a difference--to you, your job, and the life you lead outside of work. We are dedicated to supporting our most valuable asset, our employees!

Full-time employees are eligible for the following comprehensive benefit plan:

• Medical, Dental, Vision, Rx coverage
• Paid Parental Leave
• TeleMedicine
• Matching 401(k)
• Company-paid Life Insurance + (AD&D)
• Supplemental Life Insurance
• Short and Long Term Disability
• Flexible Spending Accounts
• Employee Assistance Program (EAP)
• Choice of Voluntary Benefits including identity theft

It is the policy of USESI and its affiliates to consider applicants for all positions without regard to race, color, religion, creed, gender, gender identity, national origin, age, disability, marital or veteran status, or any other legally protected status.

USESI is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job, please contact the Human Resources department at [e-mail].