Counter Sales

Hajoca Corporation; Chelmsford (MA); On-site; USD 36,000 - 48,000; Full time

Job summary

Hajoca Corporation in Chelmsford, MA is seeking a Counter Sales associate to assist customers at the sales counter, identify product needs, provide technical information, and process orders and returns accurately. Daily tasks include generating quotes, entering orders, coordinating with the warehouse and delivery teams, and ensuring merchandise is properly stocked and displayed.

The role handles phone and in-person inquiries, resolves issues promptly, and builds strong relationships with

Qualifications

• Excellent communication and customer service skills are required.
• Experience in counter sales and wholesale distribution is beneficial.
• Ability to work on-site in Chelmsford, MA and stand during shifts.
• Basic knowledge of plumbing supplies or building materials preferred; willingness to learn.

Responsibilities

• Generate sales quotes and enter orders accurately.
• Coordinate with warehouse and delivery teams.
• Ensure merchandise is stocked and displayed.
• Handle phone and in-person inquiries and resolve issues promptly.
• Build relationships with contractors and trade professionals.
• Support promotional activities and product trainings.

Skills

Communication

Customer Service

Sales

Sales Management

Training

Job description

Company Description Hajoca Corporation began in 1858 when an entrepreneur invested $200 to start a plumbing-related business in Philadelphia. Over more than 150 years, Hajoca has grown into a leading distributor in the plumbing industry, helping to drive advances in products and services. The company’s success is rooted in a distinctive business philosophy that empowers local teams and encourages entrepreneurial thinking. Hajoca values talented people who contribute to a culture of integrity, performance, and customer focus. Team members join a long-standing organization that combines historical stability with modern, growth-oriented operations.

Role Description The Counter Sales role at Hajoca Corporation is a full-time, on-site position based in Chelmsford, MA. The individual in this role assists customers at the sales counter by identifying product needs, providing technical and product information, and processing orders and returns accurately. Daily tasks include generating sales quotes, entering orders into the system, coordinating with the warehouse and delivery teams, and ensuring merchandise is properly stocked and displayed. The role involves handling phone and in-person inquiries, resolving issues promptly, and maintaining strong relationships with contractors, plumbers, and other trade professionals. This position also supports promotional activities and may participate in product training to better serve customers and contribute to branch sales growth.

Qualifications

• Candidates should possess strong Communication and Customer Service skills to interact effectively with customers and team members.
• Candidates should possess Sales and Sales Management skills to drive counter sales, meet targets, and support branch revenue goals.
• Candidates should possess Training skills to learn product lines quickly and to share product knowledge with customers and colleagues.
• Ability to work on-site in Chelmsford, MA and remain standing or moving throughout most of the workday.
• Basic knowledge of plumbing supplies or building materials is preferred; willingness to learn technical product information is essential.
• Comfort with computer-based order entry systems and basic math for pricing, quotes, and inventory checks.
• Demonstrated reliability, attention to detail, and ability to work both independently and as part of a team.
• Prior experience in counter sales, wholesale distribution, or a customer-facing trade environment is beneficial.