Counter Parts Sales Representative - Driver

Fleetpride; Medley (FL); Vor Ort; USD 40.000 - 56.000; Vollzeit

Zusammenfassung

FleetPride, Inc. is seeking a Sales Associate to service customers by phone or in person, providing heavy-duty parts and related products as needed. You will determine parts availability, advise on pricing, and assist with warranties, returns, and special orders.

The role requires strong communication, active listening, and time-management skills. Occasional travel to customer sites may be necessary, and basic Windows software proficiency is required.

Qualifikationen

• Minimum 2 years of sales experience; heavy-duty parts preferred.
• Strong knowledge of Windows software (Excel, Word, Outlook).
• Valid driver\'s license with clean driving record.

Aufgaben

• Determine and obtain heavy-duty parts for customers by phone or in person; suggest related parts for full service.
• Locate and obtain ordered parts for customers from central warehouse or branch.
• Determine sales price for customers following company procedures.
• Handle warranty or defective parts according to company procedures.
• Process approved credits for returned merchandise and write up charge sales.
• Special order parts on an emergency basis when necessary and appropriate.
• Deliver orders to customers on an infrequent basis as required and travel to customer locations for assistance.

Kenntnisse

Active Listening

Communicating

Time management

Reading Comprehension

Persuasion

Service orientation

Ausbildung

High School Diploma

Tools

Windows Office Suite

Jobbeschreibung

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today!Position SummaryTo service customer by phone or in person through sales of heavy duty parts in accordance with identified customer needs and availability of parts in order to make a profit for FleetPride. Work requires substantial knowledge of items sold.Essential Tasks1. Help determine and obtain heavy-duty parts for customers as requested by phone or in person. Suggest sale of related parts for full service.2. Locate and obtain ordered part for customer from central warehouse or branch.3. Determine sales price for customers for each sale in accordance with company procedure.4. Handle warranty or defective parts for customers in accordance with company procedure.5. Write up approved charge sale in accordance with company procedure6. Special order parts on an emergency basis when necessary and appropriate.7. Process approved credits for customer when merchandise is returned.8. Maintain confidentiality of pricing lists and structures as required by company procedure.9. Answer customers’ questions about products, prices, availability, and product features.10. Provide customers with product catalogs.11. Utilize non-selling, non-servicing time by studying catalogs, reviewing price sheets, bulletins, changes, additions, and deletions.12. Ensure that counter parts area is clean and in order. Ensure that display areas encourage sales.13. Ensure that product catalogs are current. Discard old ones and replace with new ones.14. Deliver orders to customers on an infrequently assigned basis; parts delivery accounts.15. Travel to customer’s location in order to provide assistance with identification of parts.SkillsØ Active Listening: Giving full attention to what other people are communicating; taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times.Ø Communicating: Conveying information to others in an effective manner.Ø Time management: Managing one’s time and the time of others.Ø Reading Comprehension: Understanding written sentences and paragraphs in work related documents.Ø Persuasion: Persuading others to change their minds or behavior.Ø Service orientation: Actively looking for ways to help people.AttributesØ Oral Expression : The ability to communicate information and ideas in speaking so others will understand.Ø Oral Comprehension: The ability to understand information and ideas presented through spoken words and sentences.Ø Written Comprehension: The ability to understand information and ideas presented in writing.Ø Written Expression: The ability to communicate information and ideas in writing so others will understand.Physical DemandsHandling of normal stock will include lifting or carrying parts in excess of 60 lbs. up to 15% of the time. Majority of lifting and carrying will involve parts between 5 and 60 lbs.Environmental / Atmospheric ConditionsInside/Outside Conditions, Varied Temperature Changes, Minimal Chemical Hazards, Vibration, Dust, Vehicle NoiseEquipmentOSHA approved steel toed safety shoes required from the first day of this job.QualificationsEducationØ High School Diploma (or GED or High School Equivalence Certificate)Ø Intermediate to advanced knowledge level of Windows (excel, word and outlook)Professional ExperienceØ Minimum of 2 years experience in sales; sales of heavy-duty automotive parts preferred.Certifications/LicensesØ Valid drivers’ license with clean driving record.This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.