Counter Attendant - CurrentBurger

Beemok Hospitality Holdings LLC; Charleston (SC); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Free parking

Free meals on shift

Uniform provided

Laundry provided

Exclusive discounts across BHC

Training and promotion from within

Education reimbursement program

Health & wellness benefits

Job summary

Beemok Hospitality Holdings LLC's CurrentBurger is seeking a friendly Counter Attendant to greet guests, take orders accurately, and assist with daily restaurant operations. You will operate the POS system, answer menu questions, and ensure orders are delivered with warmth and precision.

This role requires strong communication, cash-handling experience, and the ability to stay calm in a fast-paced environment. Flexible availability including evenings, weekends, and holidays is preferred.

Qualifications

• Experience in restaurant, hospitality, retail, or guest service preferred.
• Strong verbal communication and interpersonal skills.
• Basic math proficiency and cash-handling experience.
• Ability to remain calm, professional, and attentive in a high-volume service environment.
• Strong attention to detail and a genuine commitment to delivering excellent guest service.
• Availability to work flexible schedules, including evenings, weekends, and holidays.

Responsibilities

• Greet guests with a warm, professional demeanor reflecting BHC standards.
• Accurately enter food and beverage orders into the POS system and confirm details.
• Answer guest questions about menu offerings, ingredients, and dietary restrictions.
• Communicate guest requests and allergy information to culinary and service teams.
• Deliver food and beverages with order accuracy, timing, and presentation.
• Process payments and reconcile transactions at shift end with accuracy.
• Maintain dining area cleanliness and restock supplies as needed.
• Open, side work, and close duties as assigned; follow food safety procedures.
• Work collaboratively with managers and team members to ensure smooth operations.

Skills

Verbal communication

Interpersonal skills

Cash handling

Attention to detail

High-volume service

Tools

POS system

Job description

We are looking for a friendly, upbeat, and reliable Counter Attendant to join our team at CurrentBurger. The Counter Attendant is the first point of contact for every guest at the outlet and sets the tone for the entire dining experience. This role is responsible for greeting guests, accurately processing food and beverage orders, handling all payment transactions, and supporting the daily operation of the restaurant through attentive service, cleanliness, and teamwork. The standard is not speed alone. It is speed with care, accuracy with warmth, and consistency without exception.About CurrentBurger: Times change, but burgers never go out of style. Inspired by classic soda shops, this casual eatery serves a variety of elevated comfort foods, including juicy smash burgers and hand-spun milkshakes. Eat in, or pick up your order from our take-out window bordering Waterfront Park.HOURS OF OPERATION: 11 AM – 9 PM daily (Part-Time or Full-Time schedules available)Benefits Include: Free parking, free meals on shift, uniform and laundry provided, exclusive discounts and perks across BHC, training and promotion from within, education reimbursement program, and health & wellness benefits, to name a few!JOB DESCRIPTIONGuest Service and Order ManagementWelcome every guest with a warm, professional demeanor that reflects BHC service standards from the first moment of contact.Accurately enter food and beverage orders into the POS system, confirming details with the guest before submission.Answer guest questions regarding menu offerings, ingredients, dietary restrictions, and daily features with knowledge and confidence.Communicate guest requests, modifications, and allergy information clearly and promptly to the culinary and service teams.Deliver food and beverages to guests with attention to order accuracy, timing, and presentation standards.Verify takeout orders for completeness and accuracy prior to guest pickup.Payment Processing and Cash HandlingProcess cash, credit card, gift card, and mobile payment transactions accurately and efficiently.Maintain full accountability for assigned cash drawer, following all BHC cash-handling procedures without exception.Reconcile transactions at the end of each shift and report discrepancies to the manager on duty immediately.Cleanliness, Restocking, and Operational SupportMaintain cleanliness and organization of dining areas, beverage stations, condiment stations, and all guest-facing service areas throughout the shift.Clear, sanitize, and reset tables in accordance with BHC standards.Restock front-of-house supplies including utensils, napkins, cups, lids, condiments, and to-go packaging before supplies run low.Complete opening, side work, and closing responsibilities as assigned.Follow all food safety, sanitation, and health procedures at all times.Team CollaborationWork collaboratively with managers and fellow team members to ensure smooth daily operations and a consistent guest experience.Communicate proactively with the team during service, flagging issues before they affect the guest.Perform additional duties as assigned to support business needs.QUALIFICATIONSPrevious restaurant, hospitality, retail, or guest service experience preferred.Strong verbal communication and interpersonal skills.Basic math proficiency and cash-handling experience.Ability to remain calm, professional, and attentive in a high-volume service environment.Strong attention to detail and a genuine commitment to delivering excellent guest service.Availability to work flexible schedules, including evenings, weekends, and holidays.PHYSICAL CAPABILITIES:The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job:Ability to stand and walk for extended periods throughout the duration of a shift.Ability to frequently lift, carry, push, or pull up to 30 pounds.Ability to bend, stoop, kneel, reach, and move throughout the restaurant as needed.Ability to work efficiently in a high-volume, fast-paced environment while maintaining composure and service standards.Ability to safely operate restaurant equipment and perform repetitive tasks including POS operation, food handling, and restocking.Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions._______________________________________________________________________________BHC is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. BHC participates in E-Verify.