Count Team Clerk

Saracen Casino; Pine Bluff (AR); On-site; USD 30,000 - 42,000; Full time

Job summary

Saracen Casino Resort is seeking a Count Room Clerk to accurately count and balance currency and coins from live games and revenue envelopes. You will operate money counting machines, input totals, and verify against system reports.

Responsibilities include preparing regulatory reports, remitting tallied currency, and maintaining the soft count room. Strong math skills, attention to detail, and excellent customer service are essential.

Qualifications

• Must be 21 years or older upon employment.
• High school diploma or its equivalency required.
• At least 6 months of cash handling experience or currency counter knowledge preferred.
• Ability to perform basic math and maintain accuracy.
• Understand and comply with gaming regulations and internal controls.
• Must be able to read, write, speak, and understand English.

Responsibilities

• Count and balance currency/coins from live games and revenue envelopes.
• Open and count currency in pit boxes using the money counting machine.
• Enter totals by box or table into the computer.
• Compare envelopes and system reports for variances.
• Prepare reports per gaming regulations and company policies.
• Maintain cleanliness of the soft count room and assist in related tasks.

Skills

Cash handling

Math skills

Attention to detail

Customer service

Education

High school diploma

Tools

Currency counting machine

10-key calculator

Computers

Job description

Responsible for counting and balancing all currency/coins received from various live games, slot bill validators and other revenue envelopes. All duties are to be performed within the guidelines of the Saracen Casino Resort’s policies and procedures, Internal Control Standards and objectives.

Essential Functions And Responsibilities

• The Count Room Clerk is responsible for counting and balancing all currency/coins received from various live games, slot bill validators and other revenue envelopes.
• Opens pit boxes, sorts and counts the currency inside the box using the money counting machine.
• Inputs totals by box number or table number in the computer.
• Compares total fill and credit, openers and closers with the system generated reports.
  Opens the revenue envelopes, sorts and counts the currency inside using the currency counting machine.
• Compares total amount of currency in the revenue envelope against amounts recorded on envelope and records any variance.
• Opens slot validators, sorts and counts the currency inside the validators using the currency counting machine.
• Sorts and bundles all soft currency according to denomination.
• Totals and balances the same against the computer totals and with Accounting. Matches the white and yellow copies of jackpot and fill slips.
• Prepares all the necessary reports in accordance with the state gaming regulations and company policies and procedures.
• Remits all tallied soft currency to the Cage and the necessary reports to Accounting.
• Maintains the general cleanliness of the soft count room at all times. Performs other duties as may be assigned.
• Ability to read and comprehend simple instructions and memos.
• Ability to; add, subtract, multiply and divide in all units of measure.
• Ability to carry out detailed oral or written instructions; and ability to deal with problems involving a few concrete variables in standardized situations.
• Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times. Maintains a professional work environment with supervisors and staff.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
• Attends all necessary training meetings.
• Assist in other projects, as directed.
• Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule.
• Outstanding example of and a credit to Saracen Casino Resort

QUALIFICATIONS/REQUIREMENTS

The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily.

• Must be a minimum of 21 years of age or older upon employment.
• High school diploma or its equivalency required.
• At least six (6) months of experience in cash handling, previous operation or knowledge of currency counter preferred, perform basic math skills
• Carry out a wide range of financial transactions and handle any paperwork that may be required.
• Use adding machines, and computers to calculate and record transactions.
• Establish and maintain effective working relationships with staff,
• Understand and comply with all gaming, company and departmental rules, regulations, policies, and procedures.
• Must follow a number of rules and regulations related to their handling of money.
• Experience in handling money or previous casino employment is preferred.
• Prospective gaming workers are sometimes required to pass a basic math test, and they must be careful, orderly, and detail-oriented to avoid making errors and to recognize errors made by others.
• These workers also should be discreet and trustworthy because they frequently come in contact with confidential material.
• Good customer service skills and computer proficiency are also necessary for this occupation.
• Proof of eligibility to work in the United States.
• Must present a well-groomed and professional appearance.
• Must possess excellent communication skills.
• Must be able to read, write, speak and understand English. Must be able to respond to visual and oral cues.
• Ability to write routine correspondence and to speak effectively to the public, employees and customers.
• Must have the ability to deal effectively and interact well with the customers and employees.
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
• Must be able to be approved for and maintain a valid gaming license.
• Work nights, weekends and holidays as required.
• Employment is contingent upon a favorable outcome of background investigation and drug screening

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS

The physical demands and work environment characteristics described below are representative of those an employee may encounter while performing the essential functions of this job.

• The position involves a varied combination of physically demanding tasks, including prolonged or constant standing and walking; frequent reaching outward and overhead; and frequent squatting, kneeling, and bending.
• Requires manual dexterity, repetitive hand and arm motions, hand-eye coordination, and the ability to reach, grasp, handle, and manipulate computer keyboard, 10-key calculator, currency, paperwork, tools, and controls.
• Requires the ability to push and pull heavy carts, including exerting forces of up to 50 pounds, as applicable to the task.
• Requires the ability to lift and carry up to 50 pounds, with frequent lifting or carrying of items weighing 10 pounds or more.
• Requires the ability to move items weighing approximately 15–20 pounds from one location to another at a work-appropriate, relatively fast pace.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus; and sufficient hearing and speech to communicate and respond to oral cues.
• Must be able to tolerate dust, moderate to loud noise, secondhand smoke, bright or flashing lights, and a fast-paced casino environment.
• Requires the ability to maintain attention to detail, accuracy, and appropriate judgment while working under time pressure and following established internal controls.
• Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.

Each employee shall comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the OSH Act which are applicable to his own actions and conduct.

Here is a breakdown of what this means:

• Compliance with Standards: Employees must follow the occupational safety and health standards established by OSHA. These standards are designed to protect workers from various hazards in the workplace.
• Adherence to Rules and Regulations: Employees are also required to comply with any rules, regulations, and orders issued under the OSH Act. This includes following specific procedures and safety practices that are put in place to mitigate risks.
• Personal Conduct: The clause emphasizes that employees' own actions and conduct must align with safety standards. This means that workers have a personal responsibility to engage in safe work practices and avoid behaviors that could endanger themselves or others.

SAFETY SENSITIVE POSITION

This position is classified as a safety-sensitive position under applicable laws and regulations. The role requires heightened awareness and the ability to perform job duties safely and effectively, as it involves tasks that could impact the health and safety of employees, guests, and the public. As such, employees in this role may be subject to drug and alcohol testing in accordance with company policy and legal requirements.

Adhere to and promote the following:

READY STANDARDS

• R - Recognize
• E - Engage
• D - Deliver
• Y - Yes, We Can!

Saracen Casino Resort is an Equal Opportunity Employer.