Count Room Manager

Churchill-Downs-Inc; Louisville (KY); On-site; USD 60,000 - 75,000; Full time

Job summary

Derby City Gaming, LLC in Louisville, KY is seeking a Count Room Manager to oversee the cash drop process and count room operations in compliance with gaming regulations.

You will lead the Count Room team, develop procedures, ensure accurate electronic records, and coordinate with Revenue Audit and maintenance staff.

A high school diploma or GED and 2–3 years in gaming are preferred; candidate must be able to obtain a Racing License and lift up to 50 pounds.

Qualifications

• High school diploma or GED or equivalent work experience required.
• Two to three years of experience in a gaming or related field preferred.
• Ability to obtain a valid Racing License.

Responsibilities

• Responsible for efficient overall operation of the drop and count room.
• Develop and maintain Count Room procedures to ensure regulatory compliance.
• Manage processes to control and reduce lost time injuries.

Education

High school diploma or GED or equivalent work experience

Two to three years of experience in a gaming or related field

Ability to obtain a Racing License

Job description

Requisition ID5421-Posted10/30/2026-Derby City Gaming, LLC-Count Room-Derby City Gaming-KY Derby City Poplar Level

Derby City Gaming & Hotel boasts nearly 1,300 of the latest games, a grab-n-go restaurant, Oliver’s Chophouse & Bourbon Bar, a Kentucky Derby-themed hotel, and live music! The newly expanded Derby City Gaming & Hotel was voted one of the “Best Places to Work in Greater Louisville” by Louisville Business First

JOB SUMMARY

The Count Room Manager is responsible for assuring the efficient and smooth operation of the cash drop process and count room in accordance with gaming regulations and accounting procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for efficient overall operation of the drop and count room. To include developing, interviewing, hiring, and preparing evaluations for the Count Room Team. Manage processes and programs to effectively control and reduce lost time injuries.
• Develop and maintain Count Room procedures and ensure compliance with all applicable regulations.
• Responsible for running money from both the gaming machines and the NRTs through the currency counter.
• Records cash activity electronically for both the gaming machines and the NRTs. Supplies related paperwork to Revenue Audit Team.
• Responsible for collecting cash drop boxes from gaming machines.
• Responsible for collecting cash drop boxes from NRTs.
• Obtain cash drop boxes from storage carts, open and empty un-audited money out of all boxes for counting.
• Assure compliance of internal controls for all accounting and cash handling.
• Maintaining required documentation for count room, maintenance and repair logs for count machine(s), along with purchase orders and requisitions for count room equipment and supplies.
• Responsible for reviewing count machine reports for malfunctions or other problems and implementing appropriate maintenance and repair lists.
• Meet with departmental directors and managers as necessary.

REQUIRED SKILLS AND ABILITIES

• Management abilities demonstrated in effectively managing the count room and Count Team Attendants.
• Maintaining a professional working relationship among all personnel.
• Ability to work in a close proximity environment with co-workers.
• Ability to work at a very rapid pace.
• Oral and written communication skills.
• Willingness to assume overall responsibility relative to the performance of the count room.

EDUCATION AND EXPERIENCE

• A high school diploma or GED or equivalent work experience is preferred.
• Two to three years of experience in a gaming or related field preferred.
• Ability to obtain a valid Racing License.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is frequently required to sit or stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The noise level in the work environment is usually moderate to loud. The Team Member is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines. Ability to lift up to 50 pounds repeatedly during shift.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.