Count Room Lead: Casino Operations & Compliance

Seminole Hard Rock Hotel & Casino; United States; On-site; USD 42,000 - 65,000; Full time

Job summary

The Seminole Hard Rock Hotel & Casino is seeking a Count Room professional to supervise collection, sorting, counting and recording of gaming results. You will ensure regulatory compliance and maintain currency-counting equipment under guidance of the Count Room Manager.

Key duties include developing drop routes, maintaining inventories, and mentoring staff while upholding responsible gaming practices and strong internal controls.

Qualifications

• High School diploma or equivalent required.
• A minimum of three (2) years casino count room experience.

Responsibilities

• Maintain compliance with all regulatory requirements, including governmental reporting.
• Ensure adherence to internal controls and assist in the development and continual improvement of count room operational procedures.
• Work with the Count Room Manager to develop drop schedules and routes that result in the most efficient collection of drop boxes
• Assist with ensuring adequate inventories of all operational supplies.
• Interact with vendors and members of other departments in a professional manner on the phone, via email and in person
• Develop department members’ knowledge and skills through education, training and coaching. Work with team members to assist in their personal and professional growth which will result in an effective management succession process.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
• Ensure appropriate staffing levels to best manage labor costs.
• Stay abreast of the current trends and practices within area of responsibility and communicate pertinent information to management, peers, direct reports and team members as appropriate.
• Maintain a safe, professional, and positive work atmosphere.
• Perform other duties as assigned

Skills

Attention to detail

Communication skills

Teamwork

Problem solving

Education

High School diploma or equivalent

Tools

Windows

Excel

Word

In-house software

Job description

The Seminole Hard Rock Hotel & Casino is seeking a Count Room professional to supervise collection, sorting, counting and recording of gaming results. You will ensure regulatory compliance and maintain currency-counting equipment under guidance of the Count Room Manager.

Key duties include developing drop routes, maintaining inventories, and mentoring staff while upholding responsible gaming practices and strong internal controls.