Count Drop Team-PT - Requisition #992396

Infor; Temecula (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading gaming entertainment company in Temecula, CA is seeking a Count Drop Team Member responsible for accurately counting and recording casino gaming revenue. This role requires teamwork, strong communication skills, and the ability to handle cash effectively. Candidates must have a high school diploma and experience in cash handling. Flexibility for nights, weekends, and holidays is essential. This position emphasizes guest service and confidentiality.

Qualifications

• Minimum one year of cash handling experience required.
• Ability to read and comprehend simple instructions.
• Must qualify for a Class 'A' gaming license.

Responsibilities

• Count Table Games revenue while following internal controls.
• Participate in daily Slot drop and count process.
• Generate accurate reports as required.

Skills

Basic computer skills

Strong communication skills

Guest service skills

Ability to work under pressure

Education

High school diploma or GED

Job description

GENERAL SUMMARY

The Count Drop Team (CDT) Team Member’s primary purpose is to accurately and efficiently collect, count and record all Pechanga Resort Casino (PRC) gaming revenue in accordance with guidelines of all Standards of Operating Procedures and Internal Controls.

FOUR DIAMOND SERVICE AGREEMENT

All Team Members will display a Four Diamond commitment to guest service through the delivery and maintenance of the Quality Standards established by PRC.

KEY RESPONSIBILITIES

• Take part in the count of the Table Games revenue, following all procedures and internal controls as they relate to the Table Games count.
• Take part in the count of the Poker revenue, following all procedures and internal controls as they relate to the Poker count.
• Take part in the daily Slot drop and Slot drop count process, following all procedures and internal controls as they relate to the Slot drop and Slot drop count.
• Assist in the collection and count of various departmental Tip Pools.
• Generate accurate reports, as required or necessary.
• Maintain all machines in CDT by cleaning them daily.
• Participate in daily preparation of count areas, by cleaning and replenishing supplies for each count station.
• Ensure proper rotation of CDT trash.
• Work in a team setting and maintain a positive attitude.
• Maintain strict confidentiality.
• Other duties as assigned.

ACCOUNTABILITY

This position does not have any supervisory responsibilities. The Team Member is responsible for protecting the assets of PRC.

QUALIFICATIONS AND GUIDELINES

EDUCATION/EXPERIENCE/TRAINING

A High school diploma or general education degree (GED); minimum one (1) year of cash handling experience is required; or equivalent combination of education and experience is preferred to successfully perform this job.

COMMUNICATION SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos as well as the ability to write simple correspondence. Ability to communicate and present product information to guests.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to work with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

• Must qualify to obtain and maintain a Class “A” gaming license.

SKILLS/ABILITIES

• Possess basic computer and keyboarding skills, including 10-key by touch.
• Ability to work at a quick pace and remain accurate.
• Strong communication skills verbally and in writing.
• Strong guest service skills and the will to assist Guests and Team Members.
• Ability to deal with and accept ever-changing information.
• Must be able to work with a positive attitude in a fast paced and culturally diverse casino environment.
• Must be able to take direction and follow through with assigned tasks.
• Ability to remain calm during emergency or stressful situations.
• Must be willing to report any usual or unacceptable activity to management.
• Must be a self-starter who is highly motivated and resourceful.
• Must have a pleasant personality and present a professional image.
• Must be flexible and willing to work nights, weekends, and holidays, and in regard to shifts, days off, and last minute changes.

DISCLAIMER

The above information on this description has been designed to indicate the general nature and level of work performed by Team Members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of Team Members assigned to this job.