Counselor-23532806

ICL; New York (NY); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Comprehensive Health Benefits

12 paid holidays

Learning & Development Opportunities

Commuter Benefits

Job summary

ICL is seeking an entry-level direct care staff member to support adults with mental illness and substance use disorders in a community residential setting. The role provides 24/7 coverage to ensure safety, daily living assistance, and a therapeutic environment.

You will help individuals build skills and achieve personal goals while maintaining a safe, clean living environment and collaborating with clinical staff.

Qualifications

• High school diploma or GED required.
• At least 1 year of related human services experience supporting adults with mental illness and/or substance use disorders.

Responsibilities

• Conduct regular facility inspections to ensure safety, cleanliness, and security.
• Report serious incidents immediately and complete incident documentation per policy.
• Explain available services and programs; teach daily living skills, socialization, and conflict resolution.
• Follow emergency procedures and support the safety of residents, staff, and visitors.
• Assist individuals with hygiene, grooming, nutrition, and daily living needs.
• Review and update staff communication logs each shift.
• Perform housekeeping tasks to maintain a safe and healing environment.
• Ensure food provided meets dietary requirements.
• Accompany individuals to medical appointments, social agencies, and community activities.
• Maintain regular attendance and work beyond scheduled hours when needed.
• Attend team meetings, staff meetings, and supervision.
• Complete required in-service training and staff development.
• Monitor medications and complete related documentation when assigned.
• Assist clinical staff with resident accountability and missing person procedures.
• Observe and document individuals’ behavior and responses to treatment.
• Lead skills development or activity groups when appropriate.
• Assist individuals with meal preparation, laundry, and light housekeeping.
• Perform other related duties as assigned.

Education

High school diploma or GED

Job description

Minimum Qualifications

Education: High school diploma or GED.

Experience: One year of related human services experience supporting adults with mental illness and/or substance use disorders.

Certifications/Licenses

1. Ability to obtain and maintain Standard First Aid and CPR certification.


2. Valid NYS driver’s license may be required depending on assignment.

Work Eligibility: Must be authorized to work in the U.S.

Work Location Requirement: Onsite – community residential program with 24/7 staffing coverage. This is a relief post.

Compensation

$19.8077 an hour

What we Offer

We provide competitive benefits, including:

• Comprehensive Health Benefits: Medical (HSA), Dental and Vision plans, 403(b) Retirement Savings Plan with employer match


• Generous Paid Time Off: Vacation, Personal, Sick, Mental Health Days and 12 paid holidays


• Employee Wellness Programs: Employee Assistance Program and mental health resources


• Learning & Development Opportunities: Educational Leave and Tuition Assistance, Training and Career Development Tracks


• Additional Perks: Commuter Benefits, recognition programs, discount programs, flexible spending plans, voluntary benefits including pet insurance, identity theft insurance, legal plans, and voluntary ancillary benefits.

About the role

This entry-level direct care role supports adults diagnosed with mental illness and substance use disorders in community residential settings. Staff provide 24/7 coverage, ensuring safety, support, daily living assistance, and a therapeutic environment. The position focuses on helping individuals build skills, achieve personal goals, and integrate successfully into the community while maintaining a safe and clean-living environment.

Primary Responsibilities

• Conduct regular facility inspections to ensure safety, cleanliness, and security.




• Report serious incidents immediately and complete incident documentation per policy.




• Explain available services and programs; teach daily living skills, socialization, and conflict resolution.




• Follow emergency procedures and support the safety of residents, staff, and visitors.




• Assist individuals with hygiene, grooming, nutrition, and daily living needs.




• Review and update staff communication logs each shift.




• Perform housekeeping tasks to maintain a safe and healing environment.




• Ensure food provided meets dietary requirements.




• Accompany individuals to medical appointments, social agencies, and community activities.




• Maintain regular attendance and work beyond scheduled hours when needed.




• Attend team meetings, staff meetings, and supervision.




• Complete required in-service training and staff development.




• Monitor medications and complete related documentation when assigned.




• Assist clinical staff with resident accountability and missing person procedures.




• Observe and document individuals’ behavior and responses to treatment.




• Lead skills development or activity groups when appropriate.




• Assist individuals with meal preparation, laundry, and light housekeeping.




• Perform other related duties as assigned.