Counselor

The Salvation Army USA Southern Territory; Hyattsville (MD); On-site; USD 42,000 - 62,000; Full time

Job summary

The Salvation Army USA Southern Territory is seeking a Counselor to support beneficiaries in a rehabilitation program. You will manage a caseload, develop goals, and evaluate progress through routine meetings with beneficiaries and staff.

You will advocate for beneficiaries to access needed services, maintain accurate records, and comply with policies. Bilingual English/Spanish preferred; strong counseling and computer data-entry skills are essential.

Qualifications

• Minimum 2 years direct case management or social services experience.
• Ability to develop program plans and evaluate beneficiary progress.
• Knowledge of counseling techniques and interacting with diverse personalities.
• Bilingual in English/Spanish preferred.

Responsibilities

• Manage caseload for beneficiaries in rehabilitation program.
• Develop plan/goals and evaluate progress via routine meetings.
• Advocate for beneficiaries to access services.
• Maintain accurate beneficiary records and adhere to policies.

Skills

Counseling techniques

Interpersonal skills

Multitasking

Record keeping

Bilingual English/Spanish

Education

Two years direct case management experience

Certified Addiction Counselor (CAC) preferred

Tools

Computer literacy

Typing / data entry

Job description

The Salvation Army, an internationally recognized non-profit, faith-based organization, has a job opening for a Counselor.

Job Summary

Manages and monitors assigned caseload of Beneficiaries participating in a rehabilitation program; develops program plan/goals and evaluates beneficiaries progress by conducting routine meetings with Beneficiaries and/or staff; serves as advocate for Beneficiaries in order to acquire services that will enable them to functionally cope with their environment.

Knowledge, Skills and Abilities

Knowledge, skills and abilities to successfully utilize a variety of counseling techniques. Knowledge, skills and abilities to successfully interact with a variety of personalities. Knowledge of the various drugs on the market that may be consumed by the beneficiaries, being aware of the various names that the drugs are referred to and the knowledge, skills and abilities to recognize the effects that these drugs have on individuals that consume them. Knowledge, skills and abilities to successfully interact with men and women in the program. Knowledge, skills and abilities to successfully communicate with a variety of personalities.Knowledge, skills and abilities in utilizing a variety of computer programs and typing data into the computers.Knowledge, skills and abilities to successfully multi-task, handling a variety of activities occurring at the same time. Ability to prepare and maintain Beneficiaries records in an accurate, complete, and timely manner. Ability to enforce policies and procedures in a tactful and courteous manner. Bilingual in English/Spanish preferred.

Education and Experience

A minimum of two (2) years of satisfactory employment experience working in direct case management, social services or related field. or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Licenses and Certifications

Certified Addiction Counselor (Certificates) Preferred but not required.

Physical Requirements

Ability to use sound judgment and discretion in a variety of Beneficiaries related issues. Ability to meet attendance requirements. Ability to read, write, and communicate the English language. Ability to perform mathematical calculations.Ability to keypunch information into a computer. Ability to sort and file documents alphabetically and numerically. Ability to operate various general office equipment including a telephone, typewriter, computer, facsimile machine and adding machine. Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking. Limited physical effort required associated with sitting, walking, standing, lifting, bending, reaching, twisting, pushing, pulling, typing, 75% to 100% of the work time and carrying light objects (less than 25 lbs.) 5-15% of work time.

Working Conditions

Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Additional Information

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled