Counseling and Accessibility Administrative Specialist

Sul Ross State University; Alpine (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Sul Ross State University is seeking a Counseling and Accessibility Administrative Specialist on the Alpine campus to support counseling and accessibility services, coordinate appointments, and promote student well-being.

The role functions as a primary contact for students, faculty, and staff, handling confidential information, scheduling, and office operations with professionalism and discretion in a fast-paced campus environment.

Qualifications

• High school diploma or equivalent; three years related office management.
• High school diploma or equivalent with college coursework; three years related office management with experience supervising college age students.

Responsibilities

• Provide introductory overviews of office services to prospective students and campus visitors; maintain confidentiality and professionalism with sensitive information.
• Coordinate scheduling of intake and follow-up appointments and assist in securing necessary documentation.
• Coordinate scheduling of appointments, prepare accommodation letters, and maintain accommodation files; assist accessibility services documentation.
• Plan and advertise mental health and wellness workshops and campus programming; collaborate with community partners on initiatives and events.
• Monitor office supplies, budget expenditures, and assist with financial documentation; maintain filing systems.
• Track service utilization data and assist in semester reports and departmental assessments.
• Utilize scheduling systems, calendars, and database tools; proficiency in MS Office, Google Workspace, Excel; assist with Canva for flyers and webpages.

Skills

Office management

Communication

Scheduling

Confidentiality

Education

High School Diploma or Equivalent

College Coursework

Three years related office management with supervision experience

Tools

Microsoft Office

Google Workspace

Excel

Job description

Counseling and Accessibility Administrative Specialist

Job Title

Job Title Counseling and Accessibility Administrative Specialist

Location

Location Alpine

Department

Department Counseling Center

Job No.

Job No. 999551

Posting Date

Posting Date 07/30/2026

End Date

Until Filled Yes

Appointment Date

Required

• High School Diploma or equivalent.
• Three years of related office management.

• High School Diploma or Equivalent with College Coursework.
• Three years related office management with experience supervising college age students.

Primary Responsibilities

Summary

The Administrative Specialist plays a key role in supporting counseling services, accessibility services, coordinating student appointments for both areas, and promoting mental health and wellness initiatives across campus. This position serves as a primary point of contact for students, faculty, and staff and is essential in cultivating and ensuring a welcoming, responsive, and well-organized office environment whether in person, telephonically, or virtually. Position is Security Sensitive.

Duties

• Provide introductory overviews of office services to prospective students and campus visitors. Strictly maintain confidentiality and professionalism when handling sensitive student information. Serve as a primary point of contact for student inquiries and service navigation.
• Coordinate scheduling of intake and follow-up appointments. Assist in securing documentation needed before and after appointments.
• Coordinate scheduling of appointments as needed. Prepare and distribute accommodation letters and maintain student accommodation files. Assist in coordinating accessibility services and related documentation processes.
• Plan, schedule, support, and effectively advertise mental health and student wellness workshops, outreach events, and campus programming. Collaborate with campus and community partners such as the Family Crisis Center of the Big Bend ( FCCBB ) on initiatives such as Sexual Assault Awareness Month and Domestic Violence Awareness Month. Assist with the coordination of events such as Mental Health Awareness Day, Mental Health First Aid trainings, and suicide prevention programming.
• Monitor and track office supplies/needs, submission and fulfillment of orders, budget expenditures and assist with financial documentation and reporting. Submit and manage facilities requests and work orders as needed. Maintain accurate and confidential electronic and physical filing systems.
• Track and report service utilization data, including counseling sessions, accessibility services requests, and possible accommodation appointments. Assist in preparing and compiling semester reports for departmental assessment and planning as well as semester summaries.
• Utilize scheduling systems, shared calendars, and database tools to support daily operations. Maintain proficiency in Microsoft Office, Google Workspace, and Excel for reporting and documentation. Utilize Canva (and/or other creative means) for flyers, presentations, etc. Assist with webpage monitoring and submitting update requests to webmaster as well as following up on those requested changes. Assist with social media interaction as appropriate and upkeep.

Other duties may be assigned to this position on a regular or occasional basis to respond to the needs of the university.

Key Competencies:

(Knowledge Skills and Abilities)

Knowledge of standard office machines and computer skills. This role requires strong communication and organizational skills, event-planning abilities, and creativity in outreach and advertising to engage the campus community effectively. Excellent written and verbal communication skills. Strong organizational and multitasking abilities. Ability to handle confidential and sensitive information with utmost discretion. Ability to remain calm in stressful situations and/or in response to a possible crisis situation. Proficiency in Microsoft Office, Google Workspace, Excel, and digital filing systems. Ability to coordinate multiple projects, events, and deadlines simultaneously. Experience collaborating with multi-departmental teams and community partners. Creativity in developing outreach materials (e.g., flyers). Advanced interpersonal skills and empathy, with the ability to meet students, faculty, and staff where they are and respond appropriately to a range of needs. Ability to support student-centric services and programming.

Expectation of Quality:

Employee will support the mission of Sul Ross State University by providing high-quality, professional services, timely responses, and solutions to customer requests.

Working Conditions:

Mostly standard hours. Attendance and participation in community meetings and/or events off campus. Occasional evening and weekend hours.

Physical Requirements:

This position typically works in an office environment, requiring prolonged periods of sitting at a desk while using a computer. The role demands frequent use of hands and fingers to operate a keyboard, mouse, and other office equipment. Visual acuity is essential for reading and interpreting data on computer screens. Clear verbal communication skills are necessary for interacting with colleagues and employees. Additionally, the job may involve occasional mobility around the office and attending meetings, as well as frequent travel to attend off-site meetings and trainings.

Security Sensitive:

This position is classified as Security-Sensitive and is thereby subject to the provisions of Texas Education Code §51.215 and Texas Government Code §411.094, which authorize employers to obtain and review criminal history record information for applicants.

Responsible for personal safety and the safety of others; must exercise due caution and practice safe work habits at all times.

Any qualification to be considered as equivalents, in lieu of stated minimums, require the prior approval of the Human Resources Director.

Other Information

It is the policy of Sul Ross State University to provide equal employment opportunity for all persons in accordance with their individual, job related qualifications and without consideration of race, creed, color, sex, religion, age, national origin, disability, sexual orientation, gender identity, veteran status and ancestry. Equal employment opportunities shall be afforded in all personnel actions or decisions including, but not necessarily limited to, recruitment, hiring, training, upgrading, promotion, demotion, termination and salary. Retaliation is prohibited against a person who opposes a discriminatory practice, files a charge, testifies, assists or participates in an investigative proceeding or hearing.

Notice of Availability of the Annual Security & Fire Safety Report

The report contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.

A paper copy of the report will be provided upon request. If you would like to receive a paper copy, you can contact the Office of Student Life, located on the Alpine Campus in the Morgan University Center, Room 211 or you can request that a copy be mailed to you by calling 432-837-8424 or emailing [e-mail]

About SRSU

Our campuses span a fascinating part of Texas—Alpine, in the heart of the beautiful Big Bend area, and Del Rio, Eagle Pass and Uvalde along the vibrant, bicultural Texas/Mexico border.

What you’ve heard is true – there is something very special about the areas we serve in our great State, and Sul Ross State University is vital to the continued growth and progress of our students and the communities we serve.

Sul Ross State provides students with the education they need to translate their passions into a fulfilling career. This life-changing experience has a multi-generational impact, transforming the lives of our students, their families and positively impacting the communities in which they reside. We value learning and strive to provide high quality education in a welcoming, supportive environment. We take pride in the fact that we serve a diverse population including many first-generation college students as well as non-traditional students, international students, student-athletes and graduate students.

From teaching, coaching and law enforcement, to science, ranch management and the Fine Arts, SRSU offers more than 60 undergraduate and graduate degree programs. Known as the Frontier University of Texas, Sul Ross encourages each student to explore their own frontiers and to exceed their educational, personal and professional goals.

For more information about how we’re strategizing for the future, I invite you to visit www.sulross.edu .

Required Documents

• Resume
• Letter of Intent

Optional Documents

• Transcripts
• Letter of Recommendation (1)
• Letter of Recommendation (2)
• Letter of Recommendation (3)
• Transcript 2
• Transcript 3
• Transcript 4

Supplemental Questions

Required fields are indicated with an asterisk (*).