Council Liaison - DPW-Office Of The Director

City of Indianapolis and Marion County; Indianapolis (IN); Vor Ort; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

City of Indianapolis and Marion County seeks a liaison to government officials and stakeholders, promoting DPW programs and addressing concerns. The role requires handling sensitive information with discretion and working with the Director and leadership.

Responsibilities include educating officials, supporting policy updates, and preparing reports while maintaining confidentiality and professionalism in a dynamic environment.

Qualifikationen

• Bachelor's degree with four years in related work incl. two years public information/media.
• Master's degree preferred in Communications or Public Administration.
• Proficient knowledge of Microsoft Office Suite.

Aufgaben

• Build relationships with City-County Councilors and state officials to promote DPW programs.
• Attend meetings to educate stakeholders and address concerns about DPW initiatives.
• Support DPW leadership in evaluating infrastructure concerns and planning solutions.
• Assist in policy updates and strategic plans to improve city services.
• Track and present reports, briefings, and correspondence to leadership.
• Maintain confidentiality at all times.
• Schedule and coordinate actions with management to address Councilor requests.

Kenntnisse

Excellent writing skills

Verbal communication

Multitasking and prioritization

Independent and team collaboration

Discretion and confidentiality

Ausbildung

Bachelor's degree

Master's degree preferred

Tools

Microsoft Office (Word, Excel, Outlook)

Jobbeschreibung

Position is responsible for functioning as the department's liaison to state and local government officials, as well as internal and external stakeholders, in an effort to build relationships in support of departmental and city initiatives; and, to identify solutions in resolving stakeholder concerns. This position is exposed to a high degree of sensitive and at times, confidential information. Therefore, a high degree of discretion is required at times when decisions regarding the flow of information is needed. There may or may not be established policies and procedures in place to control actions. Independent judgement must be utilized when no existing policy or procedure in place. Errors in judgement may cause serious and negative impacts to the City administration, City-County Council Office, and Departmental senior-level staff. Position reports to the director.

• Develop and maintain relationships with City-County Councilors and other local and state officials to educate them of and promote DPW related programs, services and initiatives.
• Attend Council, DPW Board, community and neighborhood group meetings as needed to promote and educate stakeholders of DPW programs, services and initiatives; and, to evaluate and identify solutions to stakeholder concerns.
• Support and work in partnership with DPW Director, management team, neighborhood leaders, local and state representatives to evaluate and identify solutions to DPW related infrastructure concerns.
• Assist where necessary in the development, review and update of policy and strategic plans designed to provide improved service to city residents and stakeholders.
• Track, prepare and provide reports, briefings, presentations and correspondence to DPW Director, local and state government representatives and other stakeholders as necessary.
• Brief and educate Councilors of, and secure Councilor sponsorship for; relevant proposals, resolutions and fiscal ordinances.
• Keep DPW Director and DPW management team abreast of relevant Council related events, issues and concerns.
• Develop and work with management team to implement short term action plans to address and resolve Councilor and constituent requests.
• Must maintain confidentiality at all times.
• This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.

Bachelor's degree AND four (4) years of related work experience, which includes two (2) years of public information/media experience. Any combination of education and/or related work experience totaling eight (8) years is acceptable. Must have proficient knowledge with Microsoft Office: Word, Excel, and Outlook. Ability to maintain professional demeanor in stressful situations and resolve problems for each event. Can easily multitask, prioritize, and work independently as well as within a team with a variety of personalities. Able to easily change priorities and direction as the need arises. Creatively solve problems with a critical eye for detail. Excellent writing skills and verbal communication skills are required.

Preferred Job Requirements and Qualifications

Masters Degree in Communications, Public Administration, or equivalent.Work is a combination of standard office environment and working outside in sometimes inclement weather. Incumbent will attend meetings and attend all scheduled events which may include standard work week hours, evenings, and weekend events.