COTS Integration Engineer 663

Freedom Technology Solutions Group, LLC; Laurel (MD); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

401(k) matching

Medical benefits

Paid time off

Tuition reimbursement

Training opportunities

Job summary

Freedom Technology Solutions Group, LLC is seeking a COTS Integration Engineer on a PRIME contract to support government CMS applications across the enterprise. The role focuses on Perceptive Content platform integration, troubleshooting, and upgrades with Hyland support teams.

You will collaborate with government stakeholders, participate in testing and UAT, and grow into systems administration responsibilities while delivering reliable workflows and documentation.

Qualifications

• Bachelor's degree with 3 years of software development/engineering experience or 2 years supporting a COTS technology; seven years may substitute for degree.
• Experience troubleshooting COTS technology issues and creating technical documentation.
• Interest in system engineering or administration; ability to learn Perceptive Content/Installer certification within six months.

Responsibilities

• Collaborate with vendor support to troubleshoot issues, implement solutions, and support software upgrades and enhancements within the Perceptive Content platform.
• Grow into systems administration and systems engineering responsibilities while supporting an enterprise Perceptive Content environment.
• Support day-to-day operational activities, troubleshooting, documentation, and customer support in a production environment.
• Communicate dependencies, risks, issues, and impediments to the team to aid decision-making and delivery planning.
• Engage with Government leadership and stakeholders to gather priorities and provide status updates.

Skills

Communication skills

Willingness to learn

Documentation

Independent work

Education

Bachelor's degree or 7 years experience in lieu

Tools

Windows

Java

SQL Server

Job description

We are seeking a COTS Integration Engineer for one of our PRIME CONTRACTS and offers exciting opportunities to support essential services and mission critical activities across the enterprise. Our mission supports the Government Corporate Management Services (CMS) by providing full life cycle support services through the sustainment, modernization, and transformation of the enterprise corporate applications. These applications are used across the government enterprise and are critical to the daily functions of thousands of users across acquisition, business, finance, HR, training, recruitment, program management, security, logistics and more. Come join our diverse and growing team with lots of opportunities!

• Collaborate with vendor support, including Hyland Software support teams, to troubleshoot issues, implement solutions, and support software upgrades and enhancements within the Perceptive Content platform
• Opportunity to grow into systems administration and systems engineering responsibilities while supporting an enterprise Perceptive Content environment.
• Gain hands-on experience supporting enterprise workflow and document management solutions used in mission-critical Government operations
• Exposure to a broad range of responsibilities, including help desk support, technical troubleshooting, workflow improvements, vendor coordination, testing, and operational support
• Work closely with customers to streamline business processes, optimize workflows, and ensure reliable system performance across the environment
• Participate in testing activities, including system validation and User Acceptance Testing (UAT), to support successful deployments and functionality verification
• Engage with Government leadership and stakeholders to gather priorities, provide status updates, and maintain effective communication across technical and functional teams
• Translate user and mission requirements into workflow improvements.
• Communicate technical dependencies, risks, issues, and impediments to the broader technical team to support informed decision-making and delivery planning
• Manage assigned tasks and projects independently while maintaining strong collaboration and coordination with cross-functional team members
• Support day-to-day operational activities, troubleshooting, documentation, and customer support efforts in a dynamic production environment
• Demonstrate a willingness to learn and support the Perceptive Content product suite, with training and product-specific knowledge transfer provided by the team as needed

Required:

• TS/SCI with Polygraph
• Bachelor's degree with 3 years of software development/engineering experience and 2 years supporting a specific COTS technology (Windows, Java, SQL/SQL Server). Seven years of experience may substitute for a degree
• Experience troubleshooting and resolving COTS technology issues
• Experience creating and maintaining technical documentation
• Strong interest in system engineering or administration
• Excellent communication skills with team members, customers, and Government stakeholders
• Willingness to learn new technologies and COTS products
• Ability to complete Perceptive Content/Installer certification through Hyland within six months
• Comfortable working independently while collaborating effectively with the team

Desired:

• Experience with Agile development methodologies
• Proficient with Atlassian tools (Jira, Confluence)
• Experience with Perceptive Content or other content/workflow management systems

The estimated salary range for this position is between $120,000-$160,000 (annualized USD). This range reflects the typical pay for the role and is one part of the company's comprehensive compensation package. Actual salaries are influenced by several factors, such as location, the individual's education, skills, experience, and competencies, as well as contract affordability and organizational needs.

What's in It for You?

• Flexible work environment
• A team mentality - work with friendly, like-minded professionals
• Work with innovative, cutting edge technologies

Enjoy Extremely Competitive Compensation And Benefits

A work-life balance you can count on

Opportunities to grow and advance your career on our dime

The Benefits You Get with Freedom

• Amazing benefits including matching 401k, fully paid medical, and more
• Generous paid time off - including paid site closure days
• Competitive salary offerings
• Paid training and tuition reimbursement
• Referral bonuses
• Fully paid life and disability
• Annual logo wear allowance
• Company sponsored events (game nights, holiday party, summer party, happy hours)

As an Equal Opportunity Employer, we do not discriminate on the basis of race, color, religion, sex, age, marital status, disability or veteran status

Applicant Federal & E-Verify Postings

VEVRAA Federal Contractor

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Equal Opportunity Employer, including disabled and veterans.

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