Cosmetics & Fragrance Beauty Advisor (Part-Time)

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Norfolk (VA); On-site; USD 17,000 - 22,000; Part time

Job summary

NAVSTA Norfolk is seeking a friendly sales associate to represent the brand and assist customers with product needs and inquiries. You will learn product features, engage customers, and contribute to a positive shopping experience.

Role emphasizes teamwork, accuracy in transactions, and maintaining store appearance, with opportunities to upsell and promote current promotions. Part-time hours and customer-first approach are key.

Qualifications

• Strong interpersonal and communication skills.
• Ability to read, write and interpret instructional documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to communicate effectively with customers, peers and management; telephone etiquette.

Responsibilities

• Proactively engage and connect with customers.
• Ask questions and listen to customers' needs.
• Direct customers to merchandise and inform them about upcoming events, promotions, mobile offers, STAR card.
• Provide premier customer service.
• Cooperate and build positive, inclusive, respectful relationships; take accountability for actions and outcomes.
• Maintain store appearance.
• Cross-sell products and know the store layout.
• Make suggestions on latest trends and current promotions based on customer needs.
• Upsell products and explain product features; keep up with trends and use company tools to provide product knowledge.
• Process transactions using Point-of-Sales system; handle cash, discounts, gift cards, and returns accurately.
• Complete various forms of paperwork, reports and reconciliation.
• Be the keeper of merchandise; complete inventory processes and ticket items; participate in inventories.

Skills

Interpersonal skills

Communication skills

Reasoning ability

Dependability

Enthusiastic

Teamwork

Education

High school diploma or equivalent

Job description

NAVSTA Norfolk is seeking a friendly sales associate to represent the brand and assist customers with product needs and inquiries. You will learn product features, engage customers, and contribute to a positive shopping experience.

Role emphasizes teamwork, accuracy in transactions, and maintaining store appearance, with opportunities to upsell and promote current promotions. Part-time hours and customer-first approach are key.