Cosmetic Reconditioning Associate

CarMax Business Services; Virginia Beach (VA); On-site; USD 35,000 - 45,000; Full time

Job summary

CarMax Business Services in Virginia Beach is seeking a Cosmetic Reconditioning Associate II to ensure vehicles meet high quality and appearance standards. You will perform inspections, advanced cosmetic repairs, and collaborate with team members to provide exceptional service.

The ideal candidate must complete CarMax training, possess strong communication skills, and be able to work in various conditions. If you're detail-oriented and thrive in a fast-paced environment, we encourage you to apply.

Qualifications

• Completion of all CarMax training programs, including online and hands-on modules.
• Ability to read, interpret, and record data accurately for inventory and quality control.
• Willingness to work in indoor and outdoor conditions, including inclement weather.

Responsibilities

• Execute standardized cosmetic reconditioning processes at an established pace.
• Perform advanced cosmetic repairs including paint touch-up and buffing.
• Complete cosmetic and final quality inspections to ensure vehicles meet standards.

Skills

Attention to detail

Communication skills

Ability to lift 50 lbs

Fast-paced task management

Job description

Position Overview

As a Cosmetic Reconditioning Associate II at CarMax, you’ll play a vital role in delivering best‑in‑class vehicles to our customers. You will perform cosmetic inspections, final quality checks, and advanced reconditioning tasks such as paint touch‑up, wet sanding, and buffing. Your work ensures every CarMax vehicle meets our high standards for quality and appearance, helping customers feel confident in their purchase.

Responsibilities

• Execute standardized cosmetic reconditioning processes at an established pace to maintain efficiency and quality.
• Perform advanced cosmetic repairs including paint touch‑up, wet sanding, and buffing to restore vehicles to CarMax standards.
• Complete cosmetic and final quality inspections to ensure vehicles meet customer‑ready standards.
• Identify defects and determine the best repair methods for optimal results.
• Support auction preparation and assist with vehicle movement on and off the lot.
• Deliver exceptional customer service, collaborate with team members to achieve goals, support auction preparation, and assist with vehicle movement on and off the lot.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications

• Completion of all CarMax training programs, including online and hands‑on modules.
• Ability to read, interpret, and record data accurately for inventory and quality control.
• Skilled in performing multiple tasks in a fast‑paced environment while maintaining attention to detail.
• Capable of lifting up to 50 lbs and performing manual tasks for extended periods.
• Strong communication skills for interacting with customers and team members.
• Willingness to work in indoor and outdoor conditions, including inclement weather.

EEO Statement

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.