Corrections Technician (MDC)

Bernalillo County; Albuquerque (NM); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Remote & flex-work options

Health benefits

Career development opportunities

Job summary

Bernalillo County seeks a Corrections Technician (MDC) to support inmate intake and release at the Metropolitan Detention Center, manage records and property, and perform administrative tasks with accuracy. Strong data entry and customer service skills are required.

The role involves processing legal documents, preparing data for local/state/federal reports, and maintaining secure records in a fast-paced environment. Shift work and adherence to procedures are essential.

Qualifications

• High school diploma or GED with 4 years office/clerical/records experience or equivalent education/experience
• Proficiency with word processing, data entry and retrieval
• Knowledge of records management, cash handling and report writing
• Ability to communicate clearly in English, both verbally and in writing
• Experience operating standard office machines and handling multiple priorities

Responsibilities

• Review and process legal documents, court orders and arrest documents using records systems
• Collect, prepare and review data for statistics for law enforcement agencies
• Enter, modify and cancel reports with accuracy in electronic records systems
• Process and file incoming documentation and maintain records per rules and regulations
• Receive, account for and release inmate belongings and cash, ensuring safety and proper documentation
• Maintain logs of personal property and retrieve items for inmates being released
• Investigate missing or lost personal property
• Maintain security of work areas and control access to files
• Provide exceptional customer service to outside agencies and the public
• Provide typing/word processing support and answer calls as needed
• Keep work area clean and orderly

Skills

Data entry

Record management

Cash handling

Typing

Word processing

Customer service

Multi-line phone system

Education

High school diploma or GED with 4 years’ office/clerical/records experience

Tools

Typewriter

Computer

Copier

Fax machine

Calculator

Telephone system

Job description

Job Posting Title: Corrections Technician (MDC)

Department: Metropolitan Detention Center

Location: 100 DEPUTY DEAN MIERA DR SW

Pay: During Probation: $21.74 After Probation: $22.18

Close Date: October 13, 2026

Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits. Employees of Bernalillo County enjoy many thoughtful rewards such as, but not limited to generous leave accruals; career development opportunities; remote & flex-work options as appropriate; longevity pay; education assistance program; health benefits; lucrative retirement; and so much more.

Under general supervision perform duties involved with the intake and release of inmates into the Metropolitan Detention Center system; maintain security of records and personal property associated with these processes. Perform a variety of administrative duties such as answering telephones, typing memoranda and other documents, data entry, cash handling, and filing as needed.

1. Review, interpret and process legal documents, court orders and arrest documents using applicable records management systems.
2. Collect, prepare and review data for statistical purposes and report to local, state and federal law enforcement agencies.
3. With high degree of accuracy, enter, cancel, and modify reports using applicable electronic record management systems.
4. Process and file all incoming documentation and maintain records according to established rules and regulations.
5. Receive, account for and release money, personal property and clothing submitted to MDC at booking; check property for safety hazards and secure items.
6. Maintain accurate records and logs of all personal property; retrieve and gather personal property for inmates being released.
7. Investigate and research missing or lost personal property.
8. Maintain security of work areas by limiting access to authorized personnel only; maintain and control access to files.
9. Provide exceptional customer service to outside agencies, the public, coworkers, etc. by providing appropriate information according to policy and procedures.
10. Provide typing/word processing assistance for the department; answer telephone, transfer calls and take messages when necessary.
11. Maintain work area in a clean and orderly manner.

*The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of all employees assigned to this job.

MINIMUM QUALIFICATIONS

High school diploma or GED, plus four (4) years office/clerical, inventory control and/or records management experience; OR any related combination of education from an accredited college or university or related experience totaling four (4) years in office/clerical, inventory control, record management or related field. Related education and experience may substitute for the required education and experience and may be interchangeable on a year for year basis.

Must be able to work shift work, overtime and maintain regular attendance.

Skilled in computer use for word processing, data entry and retrieval.

Knowledge of record management, information processing letter and report writing, and cash handling techniques.

Knowledge of principles and practices of property acquisition, storage and release.

Ability to communicate clearly and concisely in both oral and written English.

Knowledge of standard office procedures and practices.

Ability to operate standard office machines including typewriter, computer, copier, fax machine, calculator and multi-line telephone system.

Ability to interact effectively and professionally with the public, supervisor, co-workers and all those contacted in the course of work.

Ability to handle multiple priorities and tasks in an automated environment.

Knowledge of county policies and procedures, regulations, and state statutes relating to material management.

Ability to work independently in the absence of supervision.

ADDITIONAL REQUIREMENTS

1. Employee must successfully complete the post-offer employment medical examination and a background investigation.
2. Employee must comply with Bernalillo County safety policy requirements.

WORKING CONDITIONS

1. Duties are performed in a temperature-controlled environment.
2. Duties are performed on an even surface, which may be carpeted or tiled. Working surface is typically dry.
3. Worker often works alone both with and without direction from supervisor or wait a team of individuals.
4. Worker is subject to potential exposure to hostile environment.

EQUIPMENT, TOOLS AND MATERIALS

1. Equipment typically used in the performance of office duties includes telephone, computer terminal, computer printer, computer keyboard, typewriter, photocopy machine, fax machine calculator, microfilm equipment and postal equipment.
2. Materials and products handled in the course of performing essential duties include files, forms, reports, various other paperwork and a wide variety of basic office supplies. Handles personal property of inmates.

FUNCTIONAL ANALYSIS

NOTE: You are not required to disclose information about physical or mental limitations that you believe will not interfere with you capability to do the job. On the other hand, if you want the employer to consider special arrangements to accommodate a physical or mental impairment, you may identify that impairment in the space provided and suggest the kind of accommodation that you believe would be appropriate.

MENTAL FUNCTIONS

1. Must be able to type correspondence and reports with proper format, punctuation, spelling and grammar.
2. Must be able to use reason and judgment in performing duties and responsibilities.
3. Must be able to organize and prioritize numerous tasks.

PHYSICAL FUNCTIONS

1. Work may involve both sitting and standing for prolonged periods, frequent light to moderate lifting and extensive use of computer keyboard.
2. Work is primarily sedentary, with opportunities to stand/walk as needed typically being available throughout the workday.
3. Must be able to bend at the waist and twist/rotate occasionally.
4. Must be able to work with arms bent or extended away from body or overhead and be able to push/pull with arms as needed.
5. Must be able to crouch and kneel occasionally.
6. Must be able to use hands and fingers in order to grasp/manipulate various equipment and materials needed to perform duties and responsibilities.
7. Must be able to coordinate use of hands and eyes in operation of equipment such as telephone, typewriter and computer.
8. Must be able to lift up to 30 pounds occasionally.