Corrections Specialist 2 Re-entry Care Coordinator - WCC

State of Washington; Shelton (WA); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

25 paid vacation days a year

8 hours paid sick leave per month

12 paid holidays a year

Generous retirement plan

Flexible Spending Accounts

Job summary

Washington Corrections Center in Shelton, WA is seeking a non-permanent Corrections Specialist 2, Reentry Care Coordinator. This role will coordinate reentry care and link incarcerated individuals to health services, working closely with the Health Services Reentry Team to remove barriers to continuity of care.

The position requires strong interpersonal and communication skills, with collaboration across clinicians, social workers, and community partners to ensure a smooth transition from prison

Qualifications

• Three (3) years of experience with care coordination, case management, discharge planning, or other similar work in a healthcare setting.
• Proficiency using Microsoft Office Software (Word, Excel, Outlook) and SharePoint.
• Excellent written and verbal communication skills.
• Three years of professional experience in adult corrections, social services or closely related field.
• Experience with case management for physical and/or behavioral health needs.
• Knowledge of community resources.

Responsibilities

• Develop, coordinate and implement healthcare reentry planning for patients releasing from prison.
• Reduce access to care barriers and improve care coordination for patients releasing from prison.
• Serve as patient liaison and advocate to achieve quality patient outcomes.
• Participate in Clinic/Facility/Statewide Coordinated Quality Improvement Meetings, Projects and Programs.

Skills

Care coordination

Microsoft Office

Communication skills

Corrections experience

Community resources

Education

Two-year college or Bachelor's in social services

Job description

Corrections Specialist 2 - Re-entry Care Coordinator

Washington Corrections Center (WCC) Shelton, WA

The Department of Corrections Health Services Division at Washington Corrections Center (WCC) is seeking a highly motivated and qualified individual for the critical position of a non-permanent Corrections Specialist 2 (CS2) Reentry Care Coordinator.

The goal of the Reentry Care Coordinator is to provide support with healthcare transition planning as part of the Health Services Reentry Team. This position requires strong interpersonal skills to make connections and build relationships with incarcerated individuals and DOC staff. This position is performing journey-level work coordinating reentry care and requires strong interpersonal skills to make connections and build relationships with incarcerated individuals and DOC staff.

The Care Coordinator works collaboratively with the social worker, nursing staff, the primary care provider, patient service representatives and other team members with the purpose of making the critical linkages to health information/ services and assists with care coordination. The Reentry Care Coordinator is flexible and willing to work in a dynamic and evolving role according to individual patient and program demands, has strong verbal/written communication skills, and strong organizational skills. They will work with the patient and their Health Services Reentry Team to eliminate barriers to continuity of care from prison to community.

Washington Corrections Center is located 35 miles west of Olympia, the state capital. WCC is the Reception and Diagnostic Center, a close-custody facility with the primary responsibility to process, test, and classify all adult male incarcerated individuals sentenced to prison in Washington State. The facility has seven living units and the capacity to house more than 1,700 incarcerated individuals. Approximately 500 incarcerated individuals are screened and assessed each month. WCC also serves as a hub for transfer of incarcerated individuals to and from facilities throughout the state.

Develop, Coordinate and implement healthcare reentry planning for patients releasing from prison:

• Track releasing patients and their transition of care needs to include managing referrals and triaging health services reentry kites.
• Organize multidisciplinary team meetings.
• Attend reentry team meetings, wrap around meetings, and other meetings related to transitioning individuals from prison to community.
• Coordinate and facilitate resources to support transition of care to community.
• Provide Narcan education and other education.
• Partner with Health Services team members to develop processes to ensure individuals have everything they need as they release to include durable medical equipment, release medications, and resource referrals.
• Communicate with Managed Care Organizations.
• Provide liaison services. Assist clients in completing forms and applications (to include prison and community programs, benefits and resources).
• Partner closely with clinic team/providers/therapists.
• Gather documentation needed from health record for Health Services Reentry Team when requested to facilitate access to care, programs, and benefits.
• Update SharePoint sites and evaluate program to include reviewing and analyzing data, identification of trends, and making recommendations to team, supervisor, and management.
• Partner, plan and coordinate with Community Corrections, Prisons, and Reentry Divisions to ensure communication and continuity of care.
• Explain and clarify any applicable laws, regulations, policies, and procedures.
• Prepare release packets in coordination with Health Services Reentry Team.

Reduce access to care barriers and improve care coordination for patients releasing from prison

• Establish and maintain community partnerships including internal and external stakeholders.
• Eliminate barriers associated with care coordination.
• Engage physicians, hospital staff, leaders and community partners in analysis, intervention and resolution activities.
• Work with colleagues to eliminate avoidable delays.
• Refer quality, infection control and risk management issues to appropriate individual or department.
• Staff complex cases with Health Services Reentry team to facilitate.
• Builds relationships with and understanding of community resources and supports.

Responsible for serving as patient liaison and advocate for patients to achieve quality patient focused outcomes:

• Assist patients along their care pathway by serving as an advocate.
• Share assessments and patient response; remains a support system throughout the patient's course of treatment.
• Provide education and logistical support.
• Provide education and support and ensures that patient understands follow up and referral information.
• Collaborate with the patient, patient representatives and interdisciplinary team.

Actively Participate in Clinic/Facility/Statewide Coordinated Quality Improvement Meetings, Projects and Programs:

• Maintain current knowledge of departmental policies/standards/procedures, new clinical procedures/processes, patient safety goals, core measure quality indicators and other issues/requirements.
• Participate in required trainings and attend department team meetings.
• Develop and maintain processes.

Required qualifications:

• Three (3) years of experience with care coordination, case management, discharge planning, or other similar work in a healthcare setting.
• Proficiency using Microsoft Office Software (Word, Excel, Outlook) and SharePoint.
• Excellent written and verbal communication skills.
• Three years of professional experience in adult corrections, social services or closely related field.
• Experience with case management for physical and/or behavioral health needs.
• Knowledge of community resources.

Preferred/Desired Qualifications:

• Satisfactory completion of two years college or Bachelor’s Degree in social services related field from an accredited college or university whose accreditation is recognized by the US Department of Education or the Council for Higher Education Accreditation (CHEA)

Mission

The mission of DOC is to improve public safety by positively changing lives.

Our Vision

Working together for safer communities.

Our Commitment

To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

Our Core Values

1. Cultivate an environment of integrity and trust: Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions.
2. Respectful and inclusive interactions: Corrections appreciates and values individuals by promoting an inclusive and diverse environment, which encourages safety. We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other.
3. People's safety: Corrections believes in creating an environment that values physical, mental, and emotional security and well-being. We honor those who advance safety for all.
4. Positivity in words and actions: At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort.
5. Supporting people's success: Corrections is committed to our community – understanding individuals, instilling hope, embracing change, and providing opportunities.

IMPORTANT NOTES:

• DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form. https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents
• DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.
• Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.

**Please note: Phone number AND email address are required for all professional references.**

We are committed to hiring individuals who possess core diversity competencies:

Foster a positive attitude and openness toward the ever changing social and cultural makeup of the workplace.

• Work effectively with people of different perspectives, abilities, disabilities, races, religions, ages, lifestyle preferences and social, ethnic and cultural backgrounds.
• Respectfully acknowledge people's differences and recognize these differences as important and valuable.
• Promote inclusiveness.
• Be culturally sensitive and appropriate.
• Respect and value diverse backgrounds and traditions.

What We Offer:

As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:

• Up to 25 paid vacations days a year
• 8 hours of paid sick leave per month
• 3 days of Bereavement Leave
• 12 paid holidays a year
• Generous retirement plan
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation and so much more!

Retirement Options:

• PERS: State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, visit the Department of Retirement Systems (DRS) or call 800-547-6657.
• PSERS: Many positions within DOC are covered by the Public Safety Employees' Retirement System (PSERS). If someone moves from a PERS-eligible position to a PSERS eligible position, they will retire under two different systems/plans. Contact DRS for more information.

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.

For questions about this recruitment, or to request reasonable accommodation in the application process, please email [e-mail].

For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.