Corrections & Removals Expert

Philips; Cambridge (MA); On-site; USD 134,000 - 186,000; Full time

Benefits offered by this job

Total Rewards benefits

Generous PTO

401k match

HSA contribution

Stock purchase plan

Education reimbursement

Job summary

Philips is seeking a Corrections & Removals Expert in Cambridge, MA. You will own C&R processes, govern compliance with FDA, EU MDR, and global requirements, and drive continuous improvement across the organization. This role emphasizes governance, knowledge sharing, and enabling consistent C&R practices with an AI-enabled mindset.

Office-based, with onsite collaboration at least 3 days per week; requires 5+ years in relevant field and a Bachelor’s/Master’s in Medical Sciences or related area.

Qualifications

• Bachelor's/Master's Degree in Medical Sciences, Healthcare Management, Industrial Engineering, Supply Chain Management or equivalent.
• 5+ years of experience in Pharma, IVD, Medical Device, Quality Assurance, Quality Control, Clinical Research or equivalent.
• Experience with global medical device regulations and standards related to C&R/field actions, including FDA, EU MDR, Health Canada.

Responsibilities

• Serve as SME for C&R processes with regulatory foundations and expectations.
• Apply regulatory mindset to design and evaluate C&R processes for risk-based control and documentation.
• Collaborate on the C&R framework: process maps, procedures, roles, inputs/outputs, tools, and guidance.
• Identify gaps, inconsistencies, and risks; lead improvements.
• Establish and manage a structured approach for C&R change requests with end-to-end governance.
• Identify opportunities to use AI and digital tools to improve C&R efficiency and knowledge access.

Skills

Regulatory knowledge

Process ownership

AI & digital tools

Education

Bachelor's/Master's Degree in Medical Sciences or equivalent

Job description

Job Title

Corrections & Removals Expert

Job Description

Are responsible for ensuring that C&R processes are clear, consistent, effective, well-governed, and aligned with applicable regulatory requirements. The role is particularly focused on process ownership, governance, continuous improvement, execution, knowledge sharing, and enabling consistent C&R practices across the organization.

Your Role

• Serve as a subject matter expert for C&R processes and ways of working, with a strong understanding of the regulatory foundations, requirements, and expectations applicable to corrections and removals.
• Apply a regulatory mindset when designing and evaluating C&R processes, considering whether processes are appropriately risk-based, controlled, documented, and capable of meeting regulatory expectations.
• Work with the C&R Capabilities & Strategy Leader on the C&R process framework, including process maps, procedures, decision points, roles and responsibilities, inputs and outputs, tools, templates, and supporting guidance.
• Identify gaps, inconsistencies, and risks in C&R processes and lead the development and implementation of practical improvements.
• Establish and manage a structured approach for C&R process change requests, including intake, assessment, prioritization, stakeholder review, approval, implementation, communication, and effectiveness monitoring.
• Identify opportunities to use AI and digital tools to improve C&R process efficiency, knowledge management, consistency, decision support, and access to regulatory and process information.

You're The Right Fit If

• Bachelor's/Master's Degree in Medical Sciences, Healthcare Management, Industrial Engineering, Supply Chain Management or equivalent.
• You’ve acquired 5+ years of experience with Bachelor's in areas such as Pharma, IVD, Medical Device, Quality Assurance, Quality Control, Clinical Research or equivalent.
• We prefer a minimum of 5 years In Correction & Removal, Field Action, Post-Market Surveillance. Experience with global medical device regulations and standards relevant to C&R/field actions, including FDA requirements, EU MDR, Health Canada, and other applicable global requirements.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Office/Remote position.

How We Work Together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This is an office role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our culture.

Philips Transparency Details

The pay range for this position in Cambridge MA is $134,000 to $186,000

Annually.

The pay range for this position in Plymouth MN is $126,000 to $175,000

Annually.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Cambridge MA or Plymouth MN.

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.