CORRECTIONAL SERVICES MANAGER

State of Florida; Tallahassee (FL); On-site; USD 60,000 - 64,000; Full time

Benefits offered by this job

Paid vacation

Sick leave

Holidays

Health insurance

Life insurance

Dental, Vision, Disability

Tuition‑Free college courses

Retirement Plans: FRS Pension and 401K

Deferred Compensation

No H-1B Sponsorship

Job summary

FLORIDA DEPARTMENT OF CORRECTIONS seeks a Correctional Services Manager in Tallahassee, overseeing the Violation of Probation Processing Unit. The role directs daily operations, develops policies, and ensures compliance with Department standards, reporting to leadership on workloads and outcomes.

The position requires coordination with legal staff, staff supervision, policy implementation, and data analysis to improve efficiency and accuracy in sentence calculations for statewide operations.

Qualifications

• Five (5) years of experience in a professional Classification, Correctional Officer Series, or Probation Officer position; years can be combined.
• Must meet at least one of: five (5) years analyzing/auditing sentence structure or five (5) years as a supervisor – SES in institution/region/central office.

Responsibilities

• Manage daily operations of the Violation of Probation Processing Unit; set goals, develop policies, ensure work meets Department standards.
• Supervise staff; communicate expectations, provide training, evaluate performance, hiring/transfers/discipline decisions.
• Plan with Department leaders and legal staff on complex probation issues and court decisions.
• Develop and implement policies impacting statewide operations; monitor case accuracy and compliance; respond to inquiries from criminal justice agencies.
• Analyze workloads, improve efficiency, maintain statistics, provide regular status reports to leadership.

Skills

Staff supervision

Policy development

Data analysis

Unit operations management

Communications

Tools

Offender Based Information Systems

Microsoft Office

E-Filing Portal

OnBase

Comprehensive Case Information System

Job description

Agency: Department of Corrections

Working Title: CORRECTIONAL SERVICES MANAGER

Pay Plan: SES

Salary: $60,448.96 - $64,449.06

Posting Closing Date: 09/28/2026

Total Compensation Estimator Tool

FLORIDA DEPARTMENT OF CORRECTIONS

We Never Walk Alone

ADVERTISING TITLE: CORRECTIONAL SERVICES MANAGER

This open competitive advertisement is for a SES (Selected Exempt Service) position located at Central Office in Tallahassee, FL in the Bureau of Admission and Release.

The purpose of the Correctional Services Manager is to oversee and direct the Violation of Probation Processing Unit by managing daily operations, supervising staff, developing and implementing policies, ensuring compliance with Department standards, coordinating with legal and department leaders, and analyzing workloads to improve efficiency.

This position is not a telework position and is required to report to the FDC office in the area it serves.

Job Duties

• Manage and lead the daily operations of the Violation of Probation Processing Unit, setting goals, developing policies, and ensuring work meets Department standards.
• Supervise staff by communicating expectations, providing training, evaluating performance, and making decisions about hiring, transfers, and discipline.
• Work closely with Department leaders and legal staff to plan and coordinate unit activities, especially when handling complex legal issues related to probation violations and court decisions.
• Develop and implement policies and procedures that impact statewide operations, monitor case accuracy and compliance, and respond to inquiries from various criminal justice agencies.
• Analyze unit workloads, recommend ways to improve efficiency, maintain statistics, and provide regular status reports to leadership.

Knowledge, Skills, & Abilities

• Knowledge:
• Understand the principles and practices of corrections, the criminal justice system, and administrative procedures.
• Understand case law, commitment/court order auditing, and release date calculations.
• Familiar with computer applications and software platforms like Offender Based Information Systems, Microsoft Office, the E‑Filling Portal, OnBase, and the Comprehensive Case Information System.
• Technical Skills and Problem‑Solving:
• Proficient in using computer applications and software platforms like the Offender Based Information Systems, Microsoft Office, the E‑Filling Portal, OnBase, and the Comprehensive Case Information System.
• Ability to identify, research, investigate, and resolve technical and operational problems related to inmate sentence data, ensuring compliance with laws and court decisions.
• Analyze court decisions and proposed changes in law and determine what impact they may have on release date calculations.
• Use independent judgement to analyze data, draw conclusions, and make recommendations.
• Communication and Reporting:
• Effectively communicate verbally and in writing with various legal and criminal justice agencies and prepare detailed reports on inmate sentence structures and release date calculations.
• Process Improvement and Policy Implementation:
• Analyze internal processes, implement procedural and policy changes to improve operations, and assess the impact on other business areas.
• Training and Leadership:
• Develop and provide training for institutional staff and direct reports on inmate sentencing issues.
• Manage the unit to ensure accurate sentence data and public safety.

Benefits

• Paid vacation, sick leave, and holidays.
• Comprehensive health insurance and life insurance with accidental death and dismemberment benefits.
• Supplemental Dental, Vision, Life, Disability and Hospitalization insurance.
• Tuition‑Free college courses.
• Retirement Plans with the Florida Retirement System:
• Pension Plan (Traditional Retirement Pension Plan)
• Investment Plan (401(K)-Type Retirement Plan)
• Deferred Retirement Option Program (Drop)
• Deferred Compensation
• Recently Retired? Beginning July 1, 2024, there is no longer a reemployment limitation; beginning with the 7th calendar month from the member's distribution date, there are no restrictions on working for an FRS employer. You will not be required to repay any prior distributions, and you may continue receiving distributions from the Investment Plan or Pension Plan without interruption.

Requirements

Please note, when submitting a college/university degree, if selected for this position official transcripts will be required.

• Applicant must have FIVE (5) years of experience working in a professional Classification, Correctional Officer Series, or Probation Officer position ( professional classification includes Correctional Sentence Specialist or higher; Correctional Services Assistant Consultant or higher ). Years of experience can be combined.
• Applicant must meet at least one of the following requirements:
• At least FIVE (5) years of experience analyzing and auditing sentence structure, including split sentences, and/or processing court orders to amend sentences; or
• At least FIVE (5) years of experience as a supervisor – SES in the institution, region or central office.

Support of knowledge, skills, and abilities should be demonstrated on the application, in the education, in the work experience, in the work sample, in the interview and/or during reference checks.

Additional Information

BACKGROUND SCREENING REQUIREMENT

The Florida Department of Corrections requires all job applicants and volunteers to pass a Level 2 background check as per Chapter 435, Florida Statutes. This check must be completed before they can start working or volunteering.

EMPLOYMENT ELIGIBILITY

The Florida Department of Corrections (FDC) only hires U.S. citizens and those authorized to work in the U.S. FDC uses E‑Verify to confirm an employee’s eligibility to work after completing the I‑9 form.

The Florida Department of Corrections does not currently support H‑1B Visa Sponsorship.

For online application issues, call the People First Service Center at 1-877-562-7287. Applications will be accepted until 11:59 PM EST on the closing date.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug‑Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug‑Free Workplace Act.