Correctional Monitor

tsainternal; Chicago (IL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Benefits package

Job summary

The Salvation Army in the Pathway Forward Program is seeking a Correctional Monitor to help ensure the security and safety of residents and the facility. Under the supervision of the Shift Supervisor, you will support resident movement, manage logs, and assist with routine searches and disciplinary actions.

The role emphasizes strong communication, calm judgment, and the ability to de-escalate tense situations.

Qualifications

• Must have high school diploma or equivalent; related degree preferred.
• Experience in security, corrections, a residential setting, or social services required.
• Ability to interact with persons under stress and defuse potential violence.

Responsibilities

• Monitor resident movement and maintain documentation.
• Conduct visual headcounts and home confinement checks.
• Assist with room searches, pat downs, contraband handling, and discipline notices.
• Manage logs, passes, medications, and after-hours calls.
• Support conflict resolution and report concerns to supervisor.

Skills

De-escalation

Communication

Stress management

Judgment

Attention to detail

Education

High school diploma

Criminal Justice degree preferred

Job description

THE SALVATION ARMY

NORTH & CENTRAL ILLINOIS DIVISION

PATHWAY FORWARD PROGRAM

POSITION DESCRIPTION

POSITION TITLE: Correctional Monitor

LOCATION/DEPT: Pathway Forward Program

REPORTS TO: Shift Supervisor

PAY GRADE: 202

PAY RANGE: $17.00-20.40

OUTCOMES

The Correctional Monitor is responsible for the security and safety of the facility, the resident accountability (movement) system, and the management of residents and visitors. Working under the close supervision of the Shift Supervisor on duty, the Correctional Monitor supports the work of Reentry Case Managers in their delivery of services to residents.

Sufficient administrative support will be provided to ensure that program duties are effectively achieved. The Shift Supervisor will assist the Correctional Monitor with administrative and communication skills. Reentry Case Managers will provide constructive feedback to improve relations with residents. A liaison will exist within both the Community Corrections Program and the North & Central Illinois Division.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Monitors resident movement in and out of the facility and maintains documentation of same.
2. Periodically conducts visual headcounts to determine location of all residents. Complete home confinement checks with residents.
3. Assist supervisor with room searches, pat downs, and handling of contraband, and serve residents discipline notifications.
4. Manages log office procedures, including pass authorizations, medication administration and records, incoming phone after regular business hours, facility inspections and general activity in the facility.
5. Assist residents with conflict resolution and conflict de-escalation. Report resident concerns to supervisor and/or BOP. Completes timely and accurate incident reports.
6. Continuously monitors resident activities and behavior, security, and fire safety to maintain a safe, secure, orderly, and clean environment. Reports all problems to Shift Supervisor and prepares disciplinary reports where appropriate. In the event of emergency, immediately notifies appropriate persons.
7. Supervises admission of visitors and enforces the facility’s visiting rules, policies, and procedures.
8. Assists with the intake and orientation of new residents. Assist intake with PREA assessments, GPS monitoring, and transporting of residents.
9. Reports concerns of interest to Reentry Case Managers.
10. Assists the Urinalysis Coordinator with completing resident breathalyzers and drug testing.
11. Periodically issue residents medications and inventory medications of residents.
12. All other duties as assigned.

REPORTING RELATIONSHIPS

This position reports to the Shift Supervisor.

This position requires frequent interaction with the Security Supervisor, Reentry Case Managers, and Program Manager – Operations. There is extensive contact with the public during visiting hours. In addition, this individual relates to a large and diverse number of people inside and outside the Salvation Army. In these contacts, the individual acts as a representative of the Army and its mission.

PERFORMANCE MEASUREMENTS

This individual will be evaluated on how effectively the outcomes of this position are achieved, as well as the timeliness, accuracy, and completeness of performance.

A performance review will be conducted.

EDUCATION/EXPERIENCE

• A high school diploma or equivalent is required. An Associate’s or Bachelor’s degree in Criminal Justice or a similar field is preferred.
• Experience in one or more of the following areas: security, corrections, a residential setting, or social services is required.

COMPETENCIES

• Ability to interact well with persons under stress and to defuse potential violence.
• Strong support for the mission of community corrections and an understanding that this is not a law enforcement position.
• A calm demeanor and solid judgment.
• Excellent communication and interpersonal skills, using diplomacy and good judgment.
• Demonstrated ability to use initiative and be a self-starter.
• An attention to detail.
• A positive attitude and the ability to be flexible in light of changing job situations/priorities.
• Supportive of the mission of The Salvation Army.

Shifts: Overnight: 12:00 a.m. - 8:30 a.m. Day: 8:00 a.m. - 4:30 p.m. Afternoon: 4:00 p.m. - 12:30 a.m.

POSITION LIMITATIONS

• This individual will only commit Army resources that have been allocated or approved.
• This individual will keep the Shift Supervisor informed on all critical issues relating to their area of responsibility.
• This individual will adhere to all policies and procedures in carrying out the responsibilities of this position.

THE SALVATION ARMY MISSION STATEMENT

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

DOING THE MOST GOOD

Do you want to use your skills and talents to make a lasting difference in the world? The Salvation Army is the fourth largest charity in the United States and is an international organization based on Biblical principles created to help people in need. We are mission-driven, diverse, collaborative, and focused on positive results for people. Join us in making a difference.

The Salvation Army offers a competitive benefit package for eligible employees which may include the following medical, dental, vision, hearing, disability and life insurance, flexible spending accounts, 403(b) retirement accounts, a company-funded defined contribution (pension) plan and generous time off policies.

In compliance with the ADA Amendments Act if you have a disability and would like to request an accommodation to apply for this position, please contact the Human Resources department.

The Salvation Army is an Equal Opportunity Employer Minority/Female/Veterans/Disabled. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.