Correctional Counselor — Inmate Support & Grievance Resolution

CoreCivic; Olney Springs (CO); On-site; USD 30,000 - 42,000; Full time

Job summary

CoreCivic is seeking a dedicated Correctional Counselor in Colorado to join our Unit Management Team. The role focuses on resolving inmate issues, delivering programs, and maintaining a safe, secure environment in an institutional setting.

You will manage a caseload, conduct rounds, and address grievances to support orderly operations. The position requires a high school diploma or GED, at least 1 year of correctional officer experience, a valid driver’s license, and being 18 or older.

Qualifications

• High school diploma, GED certification or equivalent.
• One year of correctional officer experience required; two or more years experience preferred.
• A valid driver's license is required.
• Minimum Age Requirement: Must be at least 18 years of age.

Responsibilities

• Resolve daily inmate issues before they become incidents or grievances.
• Ensure that services and programs are delivered to inmates assigned to the unit as designed.
• Maintain a caseload of inmates to resolve daily living issues.
• Make daily rounds through assigned units, observing operations and ensuring safety and security.
• Conduct one-on-one meetings with inmates regarding grievances and resolve them within policy.

Education

High school diploma / GED

Job description

CoreCivic is seeking a dedicated Correctional Counselor in Colorado to join our Unit Management Team. The role focuses on resolving inmate issues, delivering programs, and maintaining a safe, secure environment in an institutional setting.

You will manage a caseload, conduct rounds, and address grievances to support orderly operations. The position requires a high school diploma or GED, at least 1 year of correctional officer experience, a valid driver’s license, and being 18 or older.