Correctional Case Manager Piedmont Correctional Institution

State of North Carolina; North Carolina; On-site; USD 35,000 - 63,000; Full time

Job summary

Join a forward-thinking agency dedicated to the care and rehabilitation of individuals in custody. This full-time position offers the opportunity to make a meaningful impact by managing inmate caseloads, providing essential counseling, and coordinating rehabilitation programs. With a focus on safety and community re-entry, you will play a vital role in transforming lives. The position offers competitive salary and state benefits, ensuring a rewarding career in public service. If you are committed to making a difference in the lives of others, this role is perfect for you.

Benefits

State Benefits

Health Insurance

Retirement Plan

Qualifications

• Knowledge of supportive counseling techniques is essential.
• Education and experience in criminal justice or human services are required.

Responsibilities

• Manage a caseload of inmates and provide supportive counseling.
• Conduct assessments and develop case plans for inmates.

Skills

Supportive Counseling Techniques

Education

Associate’s degree in Criminal Justice

High school diploma or GED

Job description

This position is located at Piedmont Correctional Institution in Salisbury, N.C. (Rowan County), a medium-security male prison housing 800 inmates.

The role involves managing a caseload of inmates, providing supportive counseling, conducting assessments, developing case plans, addressing inmate questions and issues, and making recommendations to the classification committee. Employees also assist with or coordinate major rehabilitation programs such as inmate work assignments, work release, education, recreation, and transition planning, including re-entry into the community.

This is a full-time position (40 hours/week) with State Benefits.

Applicants must pass a background check to be eligible.

Effective January 1, 2025, the salary range will be $35,984.00 - $62,971.00, following new adjustments approved by the State Human Resources Commission.

Note to Current State Employees:

The salary grade for this position is NC07. State employees are encouraged to apply, and if selected, a new salary will be recalculated based on relevant education, experience, funding, and internal equity, which may result in a pay increase.

The required Knowledge, Skills, and Abilities, along with Minimum Education and Experience, must be documented in your application. Resumes alone are not accepted in lieu of this information. For more details on application procedures and KSAs, refer to the provided links.

To qualify, applicants must demonstrate:

• Knowledge of Supportive Counseling Techniques

Qualifications include:

• Associate’s degree in Criminal Justice, Human Services, Recreation, or a related field, OR
• High school diploma or GED plus two years of custody experience within the North Carolina Department of Public Safety, OR
• An equivalent combination of training and experience.

Necessary Special Qualifications include eligibility for certification by the North Carolina Criminal Justice Education & Training Standards Commission.

Join us to make a difference!

The Department of Adult Correction is one of the largest state agencies, responsible for the care, custody, and supervision of adults sentenced for violating North Carolina laws. It includes state prisons, healthcare, facility operations, and divisions such as Community Supervision, Administration, Compliance & Accreditation, and others.

The Division of Institutions employs over 19,000 staff across 56 institutions, managing approximately 30,000 incarcerated individuals at various custody levels. We prioritize safety, security, and proper care for all in our custody.

The NC Department of Adult Correction is an Equal Opportunity Employer committed to a diverse and inclusive workforce, offering reasonable accommodations and following merit-based recruitment processes.

Applicants must provide comprehensive information in their application, including employment dates, education, work experience, and certifications. Resumes are not accepted in lieu of completed applications. Additional documentation requirements are detailed for veteran, National Guard, and certification considerations, among others.

Due to high application volume, application status inquiries are only available online. Selected candidates will be contacted for interviews, and unsuccessful applicants will be notified via email. For technical support, contact the Applicant Support Help Line.