Corporate Trust Team Manager

UMB Bank; Minnesota; On-site; USD 98,000 - 145,000; Full time

Benefits offered by this job

401(k) matching program

Annual incentive pay

Health insurance

Paid time off

Tuition reimbursement

Wellbeing program

Employee assistance program

Job summary

UMB Bank in Minnesota seeks an experienced Corporate Trust Relationship Manager to lead a team and guide client relationships, handling the most complex accounts and supporting senior leadership. You will supervise associates, resolve issues, and drive strategic initiatives.

The role requires strong banking knowledge, a Bachelor's degree, at least five years in corporate trust or related fields, and the ability to manage multiple projects, negotiate documents, and deliver excellent client

Qualifications

• Bachelor's degree or equivalent work experience.
• Five (5) years relevant experience.

Responsibilities

• Resolve ALL administrative issues and provide support to any level client staff
• Provide guidance to junior staff
• Operate independently to service the largest clients and resolve the most complex issues
• Provides day to day support to existing institutional/corporate trust accounts including billing for administrative fees, recommending fee increases, facilitating bond closing, handling cash and investment transactions, monitoring cash activities, providing debt service calculations, executing payment generation and follow-up
• Recommend and submit new business for approval from the new business committee made up of the senior leadership team in Corporate Trust
• Price business based on account structure compared to existing business.
• Disseminates financial information to the EMMA system (as required)
• Responsible for accurate/timely setup of issues on all systems, preparing accounts for compliance review and responding appropriately to compliance exceptions
• Review legal documents to ensure operational mechanics are appropriate
• Work with corporate legal, compliance and outside legal counsel to negotiate document provisions
• Participate in cross-training to learn other Corporate Trust roles and provide support, as needed
• Other duties as assigned

Skills

Client relationship management

Networking

Client experience

Strategic thinking

Project management

Change management

Communication skills

Banking knowledge

Self-directed

Education

Bachelor's degree or equivalent work experience

Five (5) years relevant experience

Job description

Duties & Responsibilities

This role will lead and provide guidance and direction to an assigned team of Corporate Trust Associate Relationship Managers. This role will also be able to handle all levels of responsibilities that the CRM III, II and I perform in cultivating highly significant customer relationships.

• Resolve ALL administrative issues and provide support to any level client staff
• Provide guidance to junior staff
• Operate independently to service the largest clients and resolve the most complex issues
• Provides day to day support to existing institutional/corporate trust accounts including billing for administrative fees, recommending fee increases, facilitating bond closing, handling cash and investment transactions, monitoring cash activities, providing debt service calculations, executing payment generation and follow-up
• Recommend and submit new business for approval from the new business committee made up of the senior leadership team in Corporate Trust
• Price business based on account structure compared to existing business.
• Disseminates financial information to the EMMA system (as required)
• Responsible for accurate/timely setup of issues on all systems, preparing accounts for compliance review and responding appropriately to compliance exceptions
• Review legal documents to ensure operational mechanics are appropriate
• Work with corporate legal, compliance and outside legal counsel to negotiate document provisions
• Participate in cross-training to learn other Corporate Trust roles and provide support, as needed
• Other duties as assigned

Knowledge & Skills

MINIMUM

• Demonstrates strong client relationship management skills
• Demonstrates successful networking skills and the ability to establish a network of strategic contacts
• Demonstrates ability to provide positive client experience through a variety of methods including associate engagement, technology, workflows and processing
• Demonstrated strong strategic and critical thinking abilities
• Demonstrates ability to manage multiple projects and timelines
• Demonstrates the ability to drive change through business planning
• Demonstrates exceptional written and verbal communication skills with attention to detail
• Demonstrates general knowledge of banking products and services
• Demonstrates the ability to be self-directed

Requirements

MINIMUM

• Bachelor's degree or equivalent work experience
• Five (5) years relevant experience

Preferred

• Master's Degree
• CCTS Certified Corporate Trust Specialist

Work Environment

Typical office environment

Supervision/Management

Supervise a team of associates including hiring, coaching and development

This position was posted on 11/02/2026. The application deadline for this position is 45 days from the posting date unless filled earlier.

Compensation Range

$98,208 - $144,705

The posted compensation range on this listing represents UMB’s good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. Please see the description of benefits included with this job posting for additional information.

• Paid Time Off;
• a 401(k) matching program;
• annual incentive pay;
• paid holidays;
• a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage;
• health savings;
• flexible spending;
• dependent care accounts;
• adoption assistance;
• an employee assistance program;
• fitness reimbursement;
• tuition reimbursement;
• an associate wellbeing program;
• an associate emergency fund;
• and various associate banking benefits.

Are you ready to be part of something more?

You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.

UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to [e-mail] to let us know the nature of your request.

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