Corporate Travel Advisor

Travel Leaders Fargo; Fargo (ND); On-site; USD 32,000 - 48,000; Full time

Job summary

Travel Leaders Fargo is seeking a detail-oriented travel coordinator to plan and manage corporate itineraries for employees. You will book flights, hotels, cars, and other transport, ensuring alignment with budgets and company policies.

You will negotiate with airlines and hotels to secure the best rates and promotions while maintaining strong vendor relationships and accurate documentation. The role requires excellent organizational skills and customer-focused communication, with support for

Qualifications

• High School Diploma or equivalent.
• Customer service experience preferred.
• Attention to detail and strong organizational skills.
• Self-motivated with the ability to work autonomously or in a team.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Understand company values, goals, and objectives.
• Positive can-do attitude, reliable and detail-oriented.
• Able to work Monday–Thursday 8–5 and Friday 8–1.

Responsibilities

• Plan, book, and manage travel itineraries for employees (flights, hotels, cars).
• Ensure travel aligns with company policies and budget.
• Negotiate with airlines, hotels, and service providers for best rates.
• Maintain relationships with travel vendors for offers and promotions.
• Ensure compliance with corporate travel policies and procedures.
• Provide guidance on travel policies, expenses, and documentation.
• Assist employees with travel-related issues (cancellations, changes, emergencies).
• Offer recommendations to ensure seamless travel experiences.
• Prepare and manage travel documents, itineraries, tickets, and insurance.
• Maintain accurate records of bookings and expenses.

Skills

Software learning

English proficiency

Additional languages

Sales skills

Customer orientation

Communication skills

Crisis handling

Travel experience

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Responsibilities

• Plan, book, and manage travel itineraries, including flights, hotels, car rentals, and other transportation for employees.


• Ensure travel arrangements align with company policies and budget constraints.


• Negotiate with airlines, hotels, and other travel service providers to secure the best rates and services for the company.


• Maintain relationships with travel vendors to stay informed about special offers and promotions.


• Ensure that all travel arrangements comply with corporate travel policies and procedures.


• Provide guidance to employees on travel policies, including allowable expenses and required documentation.


• Provide assistance to employees with travel-related issues, such as cancellations, changes, and emergencies.


• Offer recommendations and solutions to ensure a seamless travel experience.


• Prepare and manage travel documentation, including itineraries, tickets, and travel insurance.


• Maintain accurate records of travel bookings and expenses.

Skills

• Ability to learn new software usage


• Proficiency in English; knowledge of additional languages is an advantage


• Exemplary sales skills and customer oriented approach


• Ability to present, persuade and communicate effectively


• Demonstrable ability to handle crises


• Candidates with personal travel experience will be preferred

Qualifications

• High School Diploma or equivalent.


• Customer service experience preferred.


• Requires attention to detail and organizational skills


• Self-motivator, who achieves results autonomously or via teamwork


• Proficient in Microsoft products: Word, Excel, Outlook


• Proficient in the use of internet and web-based technologies


• Understand our company values, goals and objectives.


• Positive can-do attitude, driven, reliable, trustworthy, detailed-oriented


• Ability to work Monday - Thursday from 8 - 5 and Friday from 8 - 1.

2 years customer service experience is preferred.