Corporate Security Operations Center, Principal

Blue Shield of California; California (MO); Hybrid; USD 150,000 - 210,000; Full time

Job summary

Blue Shield of California seeks an experienced Corporate Security Operations Center, Principal to elevate security operations and threat intelligence programs. You will lead SOC strategy, ensure regulatory alignment, and guide incident response across hybrid environments.

In this role you will drive KPI development, partner with HR, Legal, Cybersecurity, and Compliance, and mentor teams while advancing critical security initiatives. A strong background in security operations is essential.

Qualifications

• Requires a Bachelor's degree in Criminal Justice, Cybersecurity, Intelligence Studies, Security and Risk Analysis or related field (or equivalent experience).
• Requires 10 years of working in corporate security, intelligence, or security operations.
• Proven experience managing or supporting a Security Operations Center (SOC).
• Strong analytical skills and experience with threat intelligence platforms and methodologies.
• Flexibility to work non-traditional schedules, including holidays, nights, and some weekends, to adapt to the company’s operations.
• Familiarity with physical security systems (e.g., CCURE, VMS, intrusion detection).
• Familiarity with intelligence aggregator and mass communications software (e.g., Dataminr, Everbridge, AlertMedia, Horizon, Miir3).
• Excellent communication and interpersonal skills; ability to influence across departments.
• Ability to manage multiple projects simultaneously, work autonomously, and navigate ambiguity effectively.
• Certifications such as CPP, PSP, CISSP, or GCTI are a plus

Responsibilities

• Serve as a subject matter expert in operations, policy and process development of a Security Operations Center (SOC) ensuring alignment with industry standards, regulatory requirements, and organizational goals.
• Integrate threat intelligence into SOC workflows to enhance monitoring, detection, and incident response. Develop and refine detection strategies, incident response protocols, and KPIs to drive continuous improvement.
• Collaborate with HR, Legal, Cybersecurity, and Compliance teams to investigate and resolve incidents involving workplace violence, insider threats, external threats, and cyber-physical risks.
• Partner with Business Continuity Team to develop and maintain emergency preparedness programs and communicate during critical events.
• Oversee physical security systems in partnership with technology teams, including access control, surveillance, and alarm systems.
• Manage vendor relationships for SOC workforce; track expenses, budget alignment, vendor performance, and contract negotiations.
• Lead or contribute to large cross-functional projects and liaise with external agencies to enhance threat intelligence and response capabilities.
• Develop and implement operational strategies using data, KPIs and benchmarks to guide decisions.
• Provide guidance, coaching, and training to foster security awareness and learning.
• Communicate with executive leadership and external stakeholders; prepare briefings and recommendations.
• Lead complex project initiatives with cross-functional teams; may direct work of others.
• Apply agile methodologies to solve complex problems; conduct root cause analysis and develop solutions.
• May be assigned direct reports.

Skills

Security operations

Threat intelligence

Stakeholder communication

Project management

Analytical thinking

Ambiguity navigation

Education

Bachelor's degree in Criminal Justice or related field

Tools

CCURE

VMS

Dataminr

Everbridge

AlertMedia

Horizon

Miir3

Job description

Your Role

The Corporate Security team is seeking an experienced Corporate Security Operations Center, Principal to enhance our security operations and threat intelligence capabilities. The Corporate Security Operations Center Principal will report to the Sr. Director, Fraud Detection Management. This strategic role requires deep expertise in Security Operations Centers (SOC), threat detection, and intelligence analysis. As a trusted advisor and strategic partner, you will guide the evolution of SOC functions, threat response strategies, and operational resilience across complex hybrid environments.

Job Description

The Corporate Security team is seeking an experienced Corporate Security Operations Center, Principal to enhance our security operations and threat intelligence capabilities. The Corporate Security Operations Center Principal will report to the Sr. Director, Fraud Detection Management. This strategic role requires deep expertise in Security Operations Centers (SOC), threat detection, and intelligence analysis. As a trusted advisor and strategic partner, you will guide the evolution of SOC functions, threat response strategies, and operational resilience across complex hybrid environments.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Responsibilities

In this role, you will:

• Serve as a subject matter expert in operations, policy and process development of a Security Operations Center (SOC) ensuring alignment with industry standards, regulatory requirements, and organizational goals.
• Integrate threat intelligence into Security Operations Center (SOC) workflows to enhance monitoring, detection, and incident response. Develop and refine detection strategies, incident response protocols, and key performance indicators (KPIs) to drive continuous improvement.
• Collaborate cross-functionally with HR, Legal, Cybersecurity, and Compliance teams to investigate and resolve incidents involving workplace violence, insider threats, external threats, and cyber-physical risks.
• Partner with the Business Continuity Team to develop and maintain emergency preparedness programs. Act as a key stakeholder and communicator during critical events, ensuring timely and accurate dissemination of mission‑critical information.
• Oversee physical security systems in partnership with technology teams, including access control, surveillance, and alarm systems. Ensure systems are effectively installed, maintained, and upgraded as needed.
• Manage vendor relationships for Security Operations Center workforce. Track expenses, ensure budget alignment, evaluate vendor performance, and participate in contract negotiations and site evaluations.
• Lead or contribute to large‑scale, cross‑functional projects that extend beyond the Corporate Security department. Act as a liaison with external agencies (e.g., law enforcement, military, emergency responders) to enhance threat intelligence and response capabilities.
• Develop and implement operational strategies that improve systems, processes, and performance. Use data, KPIs, and industry benchmarks to inform decision‑making and support strategic planning.
• Provide guidance, coaching, and training to foster a culture of security awareness and continuous learning.
• Communicate effectively with executive leadership and external stakeholders on matters of strategic importance. Prepare and deliver briefings, reports, and recommendations that influence decision‑making.
• Lead complex project initiatives of strategic importance, often involving large cross‑functional teams. May direct the work of other contributors and act as a team leader.
• Apply agile methodologies to solve complex, undefined problems. Conduct root cause analysis, develop innovative solutions, and set precedents for future decisions.
• May be assigned direct reports

Qualifications

Your Knowledge and Experience

• Requires a Bachelor's degree in Criminal Justice, Cybersecurity, Intelligence Studies, Security and Risk Analysis or related field (or equivalent experience)
• Requires 10 years of working in corporate security, intelligence, or security operations
• Proven experience managing or supporting a Security Operations Center (SOC)
• Strong analytical skills and experience with threat intelligence platforms and methodologies
• Flexibility to work non‑traditional schedules, including holidays, nights, and some weekends, to adapt to the company’s operations
• Familiarity with physical security systems (e.g., CCURE, VMS, intrusion detection)
• Familiarity with intelligence aggregator and mass communications software (e.g., Dataminr, Everbridge, AlertMedia, Horizon, Miir3)
• Excellent communication and interpersonal skills; ability to influence across departments
• Ability to manage multiple projects simultaneously, work autonomously, and navigate ambiguity effectively
• Certifications such as CPP, PSP, CISSP, or GCTI are a plus

Hybrid

This role requires employees to be in‑office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in‑office time based on business need.

About Us

About Blue Shield of California and the Ascendiun Family of Companies

As of January 2025, Blue Shield of California became a subsidiary of Ascendiun. Ascendiun is a nonprofit corporate entity that is the parent to a family of organizations including Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan; Altais, a clinical services company; and Stellarus, a company designed to scale healthcare solutions. Together, these organizations are referred to as the Ascendiun Family of Companies.

At Ascendiun, we believe in a brighter future for healthcare. As the parent to a family of four innovative healthcare companies, we’re reimagining what we can do. Ascendiun is guided by the goal of transforming a dysfunctional American health care system into one worthy of our family and friends and sustainably affordable for everyone.

To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Our Values

• Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we’re going to do and by acknowledging and correcting where we fall short.
• Human. We strive to listen and communicate effectively, and showing empathy by understanding others’ perspectives.
• Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.

Our Workplace Model

• For most teams, this means coming into the office two days per week.
• Employees living more than 50 miles from an office location, out of state employees, and employees in certain member‑facing roles should work with their manager to determine in‑office time based on business need.
• For employees with medical conditions that may impact their ability to work in‑office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well‑being.

The Company reserves the right to require more presence in the office based on business needs, and requirements are subject to change with periodic reviews.

Physical Requirements

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Please click here for further physical requirement detail.

Equal Employment Opportunity

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.

Pay Range for California : $148940.00 to $223300.00

Pay Range for Bay Area : $167896.00 to $251720.00

Note : Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate experience, location (California, Bay Area, or outside California), and current employee salaries for similar roles.

Role can be filled by a candidate requiring sponsorship : No