Corporate Safety & Security Training, Communications, and Contract Manager

GEICO; Bethesda (MD); Hybrid; USD 91,000 - 172,000; Full time

Job summary

GEICO seeks a manager to lead Corporate Safety and Security training and communications, overseeing contracts and vendor management. You will develop training programs, craft communications, and ensure governance and readiness across the organization.

The role partners with Procurement, Legal, Finance, and business stakeholders to align programs with GEICO standards and operational needs. Hybrid work and travel up to 25% are expected.

Qualifications

• Bachelor's degree or equivalent experience in business, security management, communications, training, contract administration, or vendor management.
• Experience leading programs or initiatives with multiple stakeholders, timelines, priorities, and deliverables.
• Experience developing training programs, learning content, or readiness materials for security or safety programs.
• Strong written and verbal communication, including leadership updates and stakeholder materials.
• Experience managing contract administration, lifecycle tracking, renewal, amendments, documentation.
• Experience with vendors, performance monitoring, and service delivery coordination.
• Ability to partner with stakeholders to advance contract and vendor objectives.
• Knowledge of project/program management practices: planning, scheduling, risk, reporting.
• Strong organizational skills to manage competing priorities in a fast-paced environment.
• Exposure to corporate safety, security, crisis management, or business continuity preferred.

Responsibilities

• Lead Corporate Safety and Security training and communications program, including strategy and execution.
• Develop enterprise training plans for safety policies, procedures, tools, and protocols.
• Oversee creation and delivery of instructor-led, virtual, self-paced, and job-aid content.
• Build a structured communications program for policy rollouts and readiness.
• Manage leadership updates, program announcements, and reference guides.
• Identify training and communication needs with stakeholders and drive adoption.
• Handle contract administration, tracking status, renewals, and service requirements.
• Coordinate with Procurement, Legal, Finance on contract development and amendments.
• Oversee vendor onboarding, performance monitoring, and relationship management.
• Develop vendor performance metrics and dashboards for leadership visibility.
• Ensure training records, contracts, and policies are maintained per governance standards.
• Support readiness exercises and post-event reviews with improvements.
• Lead cross-functional projects on training, contracts, vendors, and program improvements.
• Prepare executive-ready updates and recommendations for leadership.

Skills

Bachelor's degree

Program leadership

Training development

Communication skills

Contract administration

Vendor management

Project management

Organization

Analytical thinking

Travel up to 25%

Education

Bachelor's degree

Job description

Why Join GEICO?

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers’ expectations while making a real impact on local communities nationwide.

Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That’s why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.

GEICO seeks a manager to lead the Corporate Safety and Security training and communications program while overseeing contract and vendor management activities that support Corporate Safety and Security operations. This role is responsible for developing, implementing, and continuously improving training, communications, governance, and vendor-related processes that strengthen readiness, compliance, consistency, and operational effectiveness across the organization.

Reporting to the Senior Manager of Governance, this manager will serve as a key program leader for Corporate Safety and Security by managing training strategy, communication planning, contract lifecycle support, vendor performance oversight, and cross-functional coordination. The role will partner with internal stakeholders, business leaders, procurement, legal, vendors, and security teams to ensure programs, materials, contracts, and services align with GEICO standards, operational needs, and governance expectations.

You Will:

• Lead the Corporate Safety and Security training and communications program, including strategy, planning, execution, maintenance, tracking, and continuous improvement.
• Develop and manage enterprise training plans for safety and security policies, procedures, tools, emergency response protocols, and operational standards.
• Oversee the creation, review, and delivery of instructor-led, virtual, self-paced, and job-aid-based training content for associates, security teams, and business partners.
• Build and maintain a structured communications program that supports policy rollouts, operational updates, readiness activities, program changes, and stakeholder engagement.
• Manage communication materials, leadership updates, program announcements, reference guides, and other written content to ensure clarity, consistency, and alignment with department standards.
• Partner with internal stakeholders to identify training and communication needs, translate operational requirements into learning objectives, and drive adoption of safety and security expectations.
• Manage contract administration activities for Corporate Safety and Security, including tracking contract status, renewal timelines, service requirements, deliverables, and supporting documentation.
• Coordinate with Procurement, Legal, Finance, and business stakeholders to support contract development, amendments, renewals, terminations, and vendor-related governance processes.
• Oversee vendor management activities, including vendor onboarding support, service-level monitoring, issue resolution, performance tracking, and relationship management.
• Develop and maintain vendor performance metrics, dashboards, reports, and summaries to support leadership visibility and informed decision-making.
• Ensure training records, communication plans, contract documentation, vendor files, policies, procedures, and reference materials are accurate, accessible, and maintained in accordance with governance expectations.
• Support readiness exercises, drills, after-action reviews, program assessments, and training refresh efforts by identifying gaps and implementing improvements.
• Lead cross-functional projects and initiatives related to training, communications, contracts, vendors, and operational program improvements.
• Prepare executive-ready updates, reports, recommendations, and presentations for leadership review.

You Have:

• Bachelor’s degree (BA/BS) or equivalent relevant experience in business, security management, communications, training, contract administration, vendor management, or a related field.
• Professional-level experience leading programs, projects, or operational initiatives with multiple stakeholders, timelines, priorities, and deliverables.
• Experience developing, managing, or implementing training programs, learning content, job aids, or readiness materials for operational, compliance, safety, or security-focused programs.
• Strong written and verbal communication skills, including experience preparing leadership updates, presentations, communications plans, and stakeholder-facing materials.
• Experience managing internal communications, program rollouts, change communications, or stakeholder engagement activities.
• Experience supporting or managing contract administration, contract lifecycle tracking, renewals, amendments, documentation, and vendor-related processes.
• Experience working with vendors or third-party service providers, including performance monitoring, issue resolution, relationship management, and service delivery coordination.
• Ability to partner effectively with business stakeholders and operational teams to advance contract and vendor management objectives.
• Working knowledge of project and program management practices, including planning, scheduling, tracking, risk management, and reporting.
• Strong organizational skills with the ability to manage competing priorities, maintain accurate records, and drive multiple initiatives in a fast-paced environment.
• Analytical and problem-solving skills with the ability to evaluate metrics, feedback, trends, and performance data to recommend program improvements.
• Exposure to corporate safety, physical security, crisis management, incident response, emergency preparedness, or business continuity programs preferred.
• Ability to influence without direct authority, build trusted relationships, and communicate effectively with technical and non-technical audiences.
• Flexibility to support evolving priorities, time-sensitive operational needs, and occasional non-traditional hours; ability to travel up to 25% as needed.

Location

Bethesda, MD, Buffalo, NY, Lakeland, FL, and Tampa, Fl - this is a hybrid role with a 3-day in office requirement

Annual Salary

$91,225.00 - $172,200.00

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

The GEICO Pledge

Great Company

Protecting customers through life’s twists and turns with innovation and integrity.

Great Careers

Personalized development programs, mentorship, and certification assistance.

Great Culture

Inclusive and collaborative culture rooted in shared success.

Great Rewards

Competitive pay, benefits, and flexibility to support your well-being and future.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.