Corporate Quality Manager

Century, LLC; Traverse City (MI); On-site; USD 120,000 - 150,000; Full time

Job summary

Century, LLC in Traverse City, Michigan, seeks a Corporate Quality Manager to develop and lead the quality strategy across multiple manufacturing facilities. The role oversees the QMS, supplier and customer quality, metrology, and quality personnel, ensuring defect prevention and regulatory compliance.

You will partner with Operations, Engineering, Supply Chain, and business leaders to meet customer expectations, drive continuous improvement, and support growth and profitability.

Qualifications

• Bachelor’s degree in engineering or quality engineering preferred, with 10+ years of quality leadership.
• Experience leading multi-site manufacturing quality organizations is preferred.
• Ability to read and interpret technical and regulatory standards.

Responsibilities

• Develop and execute corporate quality strategy aligned with objectives.
• Lead quality organizations across multiple manufacturing sites.
• Establish standardized quality systems and best practices across facilities.
• Develop annual quality objectives, KPIs, and improvement plans.
• Mentor quality managers, engineers, and technicians.
• Maintain QMS including AS9100, ISO 9001, IATF 16949 and customer requirements.

Skills

Interpersonal skills

Change management

Leadership

Managing people

Analytical thinking

Problem solving

Communication

Education

Bachelor’s degree in engineering / quality engineering

Job description

Reports to: Vice President of Manufacturing and Systems

About Us

Century is a collection of three separate business units (Century Sun Metal Treating, Century Specialties and Clark Manufacturing) all located in Traverse City, Michigan. We are looking for someone special to fill this role and appreciate you taking the time to read through this job posting!

Summary/Objective

The Corporate Quality Manager is responsible for developing, implementing, and leading the company's quality strategy across multiple manufacturing facilities producing precision industrial tooling, machined components, heat-treated products, and aerospace components. This corporate level position ensures compliance with customer, regulatory, and industry standards while driving a culture of operational excellence, continuous improvement, and defect prevention.

The Corporate Quality Manager partners closely with Operations, Engineering, Supply Chain, Sales, and Business Unit Leaders to ensure products consistently meet or exceed customer expectations while supporting business growth and profitability.

This position has direct oversight of the corporate Quality Management System (QMS), supplier quality, customer quality, metrology, inspection, laboratory functions, and quality personnel across all facilities.

Essential Duties and Responsibilities

• Develop and execute the corporate quality strategy aligned with company objectives.
• Lead quality organizations across multiple manufacturing sites.
• Establish standardized quality systems and best practices across all facilities.
• Develop annual quality objectives, KPIs, and strategic improvement plans.
• Build a culture emphasizing prevention, accountability, continuous improvement, and customer satisfaction.
• Mentor and develop quality managers, engineers, supervisors, auditors, and technicians.
• Maintain and continually improve company Quality Management Systems including: AS9100, ISO 9001, IATF 16949, customer specific requirements

Position Requirements

• Interpersonal Skills - Focus on solving conflict; Maintain confidentiality; Listen to others without interrupting; Clear communication using all modes.
• Change Management - Develop workable implementation plans; Communicate changes effectively; Build commitment and overcome resistance; Prepare and support those affected by change; Monitor transition and evaluate results.
• Leadership - Exhibit confidence in self and others; Inspire and motivate others to perform well; Effectively influence actions and opinions of others; Accept feedback from others; Give appropriate recognition to others.
• Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicit and apply customer feedback (internal and external); Foster quality focus in others; Improve processes, products and services.; Continually work to improve supervisory skills.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• Ability to work with mathematical concepts such as probability and statistical inference.
• Ability to solve practical problems and deal with variables in situations where only limited information is available. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• A bachelor’s degree in engineering, manufacturing engineering, industrial engineering, mechanical engineering or quality engineering is preferred and at least 10+ years of quality leadership experience. Additionally, 5+ years of managing multi-site manufacturing quality organizations is preferred.

Supervisory Responsibility

No direct report responsibility but does have dotted line or indirect management of Quality Managers across business units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.