Corporate Logistics Data Analyst

Dillard's Inc.; Mabelvale (AR); On-site; USD 65,000 - 90,000; Full time

Job summary

Dillard's Inc. Corporate is seeking a Logistics Data Analyst to analyze transportation and supply-chain data to improve cost, service, and operational performance.

The role also administers the transportation management system (TMS), supporting configuration, data quality, user access, integrations, and issue resolution. You will build dashboards and reports, investigate variances, support budgeting and savings tracking, monitor TMS integrations with ERP, WMS, and finance systems, and present

Qualifications

• Bachelor’s degree or equivalent experience in logistics, supply chain, analytics, or information systems.
• Experience analyzing transportation, logistics, or supply-chain data.
• Experience administering or supporting a TMS, including configuration, reference data, user access, or workflows.
• Proficiency with Excel and Access.
• Working knowledge of SQL.
• Strong analytical, troubleshooting, documentation, and communication skills.

Responsibilities

• Analyze transportation, warehouse, order, and financial data to identify trends, exceptions, and improvement opportunities.
• Build and maintain dashboards, reports, and scorecards for metrics such as freight spend, on-time delivery, transit time, tender acceptance, carrier performance, and claims.
• Investigate service and cost variances; identify root causes and recommend corrective actions.
• Support freight budgeting, invoice analysis, cost allocation, and savings tracking.
• Administer the TMS, including user roles and permissions, reference data, carrier and service-level records, routing guides, rate tables, and business rules.
• Maintain TMS configuration and workflows; test and document changes before release.
• Monitor TMS integrations and data flows with ERP, warehouse, order-management, carrier, and finance systems; coordinate troubleshooting with IT and vendors.
• Resolve user questions and system issues, document resolutions, and provide training and guidance to TMS users.
• Audit TMS data and transactions for accuracy, completeness, and policy compliance.
• Partner with transportation, procurement, warehouse, finance, and technology teams on system enhancements and process improvements.
• Present findings and recommendations to operational teams and leadership.

Skills

Data analysis

Excel

Access

SQL

Analytical thinking

Documentation

Communication

Education

Bachelor’s degree in logistics, supply chain management, business analytics, information systems, or related field

Tools

TMS administration

ERP

Power BI/Tableau

Job description

The Corporate Logistics Data Analyst analyzes transportation and supply-chain data to improve cost, service, and operational performance. The role also administers the transportation management system (TMS), supporting configuration, data quality, user access, integrations, and issue resolution.

ROLES & RESPONSIBILITIES

• Analyze transportation, warehouse, order, and financial data to identify trends, exceptions, and improvement opportunities.
• Build and maintain dashboards, reports, and scorecards for metrics such as freight spend, on-time delivery, transit time, tender acceptance, carrier performance, and claims.
• Investigate service and cost variances; identify root causes and recommend corrective actions.
• Support freight budgeting, invoice analysis, cost allocation, and savings tracking.
• Administer the TMS, including user roles and permissions, reference data, carrier and service-level records, routing guides, rate tables, and business rules.
• Maintain TMS configuration and workflows; test and document changes before release.
• Monitor TMS integrations and data flows with ERP, warehouse, order-management, carrier, and finance systems; coordinate troubleshooting with IT and vendors.
• Resolve user questions and system issues, document resolutions, and provide training and guidance to TMS users.
• Audit TMS data and transactions for accuracy, completeness, and policy compliance.
• Partner with transportation, procurement, warehouse, finance, and technology teams on system enhancements and process improvements.
• Present findings and recommendations to operational teams and leadership.

REQUIRED SKILLS

• Bachelor’s degree in logistics, supply chain management, business analytics, information systems, or a related field—or equivalent experience.
• Experience analyzing transportation, logistics, or supply-chain data.
• Experience administering or supporting a TMS, such as maintaining configuration, reference data, user access, or system workflows.
• Proficiency with Excel and Access.
• Working knowledge of SQL.
• Strong analytical, troubleshooting, documentation, and communication skills.

DESIRED SKILLS

• Proficiency with Google Workspace, including Gmail, Drive, Docs, Sheets, and Calendar.
• Experience evaluating, implementing, or integrating AI tools and solutions into logistics or transportation processes.
• Familiarity with ERP, WMS, EDI/API integrations, carrier operations, and freight payment processes is an advantage.
• Proficiency with visualization tools such as Power BI or Tableau.
• Working knowledge of Python, R, or similar tools.

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