Corporate Collections Specialist

Morton-Community-Bank; Springfield (IL); On-site; USD 2,500 - 3,500; Full time

Job summary

Morton-Community-Bank is seeking a Loss Mitigation Specialist to handle delinquent and charged-off accounts in accordance with bank and legal guidelines. The role covers contact with debtors, adherence to sale and contract conditions, and thorough documentation for legal purposes.

Responsibilities include participating in loss mitigation, foreclosures, repossessions, recovery, bankruptcy, and agency liaison collections, as well as supporting legal actions with attorneys.

Qualifications

• High school diploma or equivalent is required.
• Annual BSA and bank-related training through BAI is required.
• Knowledge of customer service principles is essential.
• Excellent computer skills and ability to use standard office software are required.

Responsibilities

• Contact delinquent or charged-off account holders to discuss details of money owed.
• Remind clients of sale, credit, or contract conditions.
• Maintain extensive documentation for legal purposes.
• Participate in loss mitigation, foreclosures, repossessions, and recovery processes.
• Assist with REO management, including showings and communications with realtors.
• Coordinate with attorneys and initiate legal actions when needed.

Skills

Customer service

Education

High School diploma or equivalent

Tools

Computer skills

Job description

• Pay or shift range: $24.99 USD to $35.24 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Make the change and be the difference. Takeownership at Clock Tower Community Bank, a division of Morton Community Bank!

Established in 1960 with just one location in Morton, IL, Morton Community Bank (MCB) has grown to over 550 employees, 50 branch locations and over $5 billion in assets! We pride ourselves on our dedicated service to our customers and our communities, while placing much value on our internal assets, our employees. Each MCB employee OWNS a portion of the bank with our ESOP (Employee Stock Ownership Plan). The ESOP has proven to be a substantial benefit to employees upon retirement.

Pay or shift range: $24.99 to $35.24 USD
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Enjoy the Benefits of working at MCB!

Life and AD&D Insurances and Long-Term Disability, Vacation Days, Personal Days, and Paid Holidays.

Job Summary

Responsible for performing loss mitigation and recovery activities regarding delinquent or charged-off accounts in accordance with Bank and legal guidelines, including related state and federal regulations.

• Contact the individual and discuss the details of the money owed
• Remind the client of the sale, credit or contract conditions
• Keep extensive documentation of all the actions taken for legal purposes
• Participate in the collection process to include loss mitigation, foreclosures, repossessions, pre charge-off, charge- off, recovery, bankruptcy, and agency liaison collections
• Perform routine daily tasks; review reports, prepares correspondence; participate in special projects
• Conduct repossessed sales (buyer contact, marketing, etc)
• Assist with the management of REO (sales, showings, potential buyer contact, communication with realtor)
• Communicates with attorneys and participate in the legal action initiation ranging from judgments, BK filings, estate filings, foreclosure action

Supervisory Requirements

Personnel Management: This position has no supervisory responsibilities.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The physical activities of this position may include climbing, reaching, standing, lifting, talking, hearing and performing repetitive motions.
• Medium exertion; exerting up to 50 pounds of force occasionally, and or up to 20 pounds of force frequently, and or up to 10 pounds of force constantly to move objects.
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; viewing a computer terminal.

Work Environment Characteristics

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate.
• Employees, who work 7 ½ continuous hours or more, must take a 30 minute uninterrupted lunch break no later than 5 hours after beginning their work day

Education and Qualifications

Essential

• High school diploma or equivalent
• BSA and other Bank related training through BAI is required annually

Experience

• Essential: Knowledge of customer service principles

Licenses and Certifications

This job description is not an employment contract, implied or otherwise; therefore, employment relationship remains "at-will."

Computer Skills

Expert

Customer Service

Expert

Education

High School or better in Other.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.