Coronary Principal Clinical Specialist - Columbus, OH

MDU Medtronic USA Inc; Ohio; À distance; USD 90 000 - 130 000; Plein temps

Résumé du poste

Medtronic plc is seeking a field-based professional to support Coronary sales and customer service across the Columbus region. The role requires travel to multiple accounts, up to 70%, with responsibilities spanning technical support, training, and education for physicians and hospital staff.

The ideal candidate has extensive healthcare or field sales experience, strong communication skills, and the ability to manage education programs while representing Medtronic with customers and clinical

Qualifications

• High School Diploma with 11+ years in healthcare or field sales.
• Or an Associate degree with 9+ years of experience.
• Or a Bachelor’s degree with 7+ years of experience.

Responsabilités

• Provide technical and educational support to assist the Coronary sales district in meeting objectives.
• Support the regional Coronary sales strategy with sales reps and managers to achieve plans.
• Represent Medtronic during procedures and implants, providing troubleshooting and technical assistance.

Connaissances

Healthcare sales experience

Account management

Communication skills

Formation

High School Diploma + 11+ years in healthcare or field sales

Associate degree + 9+ years experience

Bachelor’s Degree + 7+ years experience

Outils

Microsoft Outlook

Excel

Word

PowerPoint

Description du poste

Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the Columbus, OH area and drive to multiple accounts throughout the region. A valid driver's license is essential for this role. Bring your clinical talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in clinical and sales support as we engineer the extraordinary and change lives.

Position Description

Provide technical, educational and sales support to assist the district in meeting assigned Coronary sales and customer service objectives with a heavy emphasis on supporting CathWorks FFRangio. Coronary seeks collaborative candidates who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients. We look for candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice, and taking action. This position will be the customer's first line contact for the Coronary daily operations at assigned accounts. ** This position is a field-based and regional role. Must be able to travel up to 70% of the time within regions**

Postion Responsibilities

• Sales Support for Coronary business units and will assist with the implementation of the sales strategy of the remaining Coronary business units.
• Support the regional Coronary sales strategy as set forth by the National Sales Director; working with sales representatives and managers of all business units to achieve business plans. The Clinical Specialist Manager (CSM) and National Sales Director may include primary responsibility for sales if no other sales representative is assigned to the business unit.
• Technical Support: Represents Medtronic during procedures and implants of products to provide troubleshooting and other technical assistance. Receives technical inquiries by telephone. Research solutions to questions or problems (e.g. product selection issues, technical questions about Medtronic Coronary products when appropriate, etc.)
• Educational Support: Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and pacing through conducting and/or coordinating: 1. One-on-one training sessions 2. In-service education programs 3. Seminars and/or outside symposiums Assist DM, CSM and in-house training department in educating/training new Clinical Specialists and sales representatives. Provide training and resources for hospital staff to enable them to conduct training for their personnel (train the trainer).
• Sales Support: During/following cases: Complete necessary documentation and phone calls (customer service). Update sales representatives concerning cases. Immediately notifies representatives regarding issues or problems requiring follow-up. Serves as effective Medtronic representative to physicians and support staff regarding Medtronic products, service, and support. Maintain current knowledge regarding Coronary, Medtronic programs, products and services and competitive products. Maintains open, effective communication with all district personnel, customers, and other Medtronic employees Performs other related duties as assigned.

Required Qualifications

• High School Diploma and a minimum 11 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science, or computing - OR- Associate degree and a minimum 9 years of work experience - OR- Bachelor’s Degree plus 7 years of experience

Preferred Qualifications

• Relevant industry, healthcare, industry, marketing, or medical education experience considered where there is specific focus on awareness and education or medical project management. Expertise with Microsoft Outlook, Excel, Word and PowerPoint and system tracking. Strong project management skills and experience coordinating and executing marketing programs. Excellent interpersonal, written, and verbal communication skills. Excellent work ethic Thorough working knowledge of medical terminology, medical procedures, and the medical device industry. Excellent customer service skills and problem resolution skills. Ability to effectively build and maintain positive relationships with peers and colleagues across organizational levels.

Physical Job Requirements

Continuous verbal and written communication. Frequent 2-handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level Sitting, standing and/or walking