Core Quality Manager - Propulsion HVAC & Engine Systems

Stellantis; Auburn (AL); On-site; USD 90,000 - 130,000; Full time

Job summary

Stellantis in Auburn, Alabama seeks an experienced Quality/Program Leader to drive Open Product Development and warranty resolution for assigned NA programs. You will develop KPI status using Time to Fix and on-time metrics, lead cross-functional teams, and ensure timely issue closure with PHES and other stakeholders.

Qualifications include a Bachelor’s Degree in Engineering and 8+ years in Automotive Product Development or Quality; proficiency with SharePoint, Power BI, Excel, and PowerPoint;

Qualifications

• Bachelor’s Degree in Engineering.
• Minimum of 8 years' experience in Automotive Product Development or Quality.
• Proficient with Quality Tools & Processes (Proactive & Reactive).
• Proficient in SharePoint, Power BI, Excel (Advanced), PowerPoint & Problem Solving.
• Excellent written and verbal communication; able to work under pressure and meet deadlines.

Responsibilities

• Lead assigned programs in NA to resolve Open Product Development issues.
• Develop monthly KPI status to target using Time to Fix (TTF) and on-time KPIs.
• Create Propulsion System KPIs for new programs at milestones; collaborate with PHES Eng. & stakeholders.
• Track Status to Target for PHES 3MIS Warranty KPI; monitor warranty upticks.
• Develop Status to Target visualization including PHES Quality performance Dashboards & Scorecards.
• Escalate roadblocks to preserve status to target integrity on all deliverables.
• Monitor PHES 1MIS Field Early Warranty & Customer Quality Surveys for Emerging Issues.
• Provide relevant quality/warranty information to PHES Eng. & stakeholders.
• Datamine warranty history on emerging/known quality issues & synthesize.
• Document resolutions to Lessons Learned and develop monthly KPI status visuals.
• Collaborate with Stellantis Quality and identify key Lessons Learned to document.
• Prepare and present KPI visualizations to PRS/PHES leadership.

Skills

Problem Solving

Communication

Team Collaboration

Education

Bachelor's Degree in Engineering

Tools

SharePoint

Power BI

Excel (Advanced)

PowerPoint

Job description

Lead the following tasks for assigned programs in NA:

• Drive resolution to Open Product Development issues. Develop monthly KPI status to target using TTF (Time to Fix) & Percent on-time KPIs
• Assist in driving resolution to Open Serial Life issues. Develop monthly KPI status to target using TTF (Time to Fix) & Percent on-time KPIs
• Create Propulsion System KPIs for new programs at required milestones. Collaborate with PHES Engineering & other stakeholders
• Track “Status to Target” for PHES 3MIS Warranty KPI. Monitor & collaboratively resolve warranty upticks
• Develop Status to Target visualization including PHES Quality performance Dashboards & Scorecards
• Foresee roadblocks & escalate topics to preserve status to target integrity on all deliverables
• Monitor PHES 1MIS Field Early Warranty & Customer Quality Surveys for Emerging Issues
• Assist PHES Engineering & other stakeholders by providing pertinent quality/warranty info.
• Regularly monitor SIRIUS for HEPQ Product Development issues & drive issue resolution
• Drive & document resolution to Lessons Learned. Develop monthly status to target KPIs
• Collaborate with Stellantis Quality & identify key Lessons Learned to be documented
• Collaborate, prepare & present following KPI visualization to PRS/PHES leadership
• Global / Regional & Key Asset Engine Based Scorecard
• Global/Regional PHES 3MIS Performance Dashboard
• Global/Regional PHES Dashboard by Function
• Regional 3MIS PHES Dashboard by Platforms
• Regional 3MIS PHES Dashboard by Models
• Active participant in implementing Stellantis Engineering Way Quality Standard
• Datamine warranty history on emerging/known quality issues & synthesize
• Follow-up on Change Management roadblocks
• Any other issues assigned by management

Position Requirements

• Bachelor’s Degree in Engineering
• Minimum of 8 years' experience in Automotive Product Development or Quality
• Demonstrated knowledge of Quality Tools & Processes (Proactive & Reactive)
• Proficient in SharePoint, Power BI, Excel (Advanced), PowerPoint & Problem Solving
• Excellent written & verbal communication skills. Professional & positive attitude. Able to work under pressure, stay organized & meet deadlines

Preferred Requirements

• Demonstrated Six Sigma certification
• Minimum of 10 years' experience in Automotive Product Development or Quality
• System / Component knowledge of PHES (HVAC, Fuel, Exhaust, Cooling, Intake)