Core Operations Manager

Socket.dev; Newport Beach (CA); On-site; USD 215,000 - 260,000; Full time

Job summary

PIMCO is seeking a senior Core Operations leader to own the future-state global back office operating model across asset classes and regions. You will design standardized workflows, ownership boundaries, and control frameworks as the firm advances its IBOR technology and vendor integration.

This role leads end-to-end back office control for daily reconciliation, oversees outsourced providers, and defines standards for reconciliation, issue documentation, and performance metrics.

Qualifications

• 10+ years of experience in back office and reconciliations within asset management or investment banking.
• Deep experience across multiple asset classes, including derivatives (OTC and listed), fixed income, and cash products.
• Strong understanding of IBOR transactions and impacts to cash, positions, P&L, performance, and fund accounting.
• Demonstrated experience defining or governing operating models and control frameworks.
• Proven ability to partner with Technology teams on workflow design, testing, and platform transformations.
• Effective communication and management skills.

Responsibilities

• Lead the end-to-end back office control function for TFO, with ownership of daily reconciliation oversight, exception management, break investigation, and timely resolution across positions, cash, transactions, tax lots, P&L, and related investment data domains.
• Identify recurring reconciliation themes, drive root-cause analysis, and partner with Middle Office, Corporate Actions, Treasury, Performance, Fund Accounting, Technology, and external service providers to eliminate repeat breaks and strengthen the operating model.
• Oversee outsourced back office service providers, including day-to-day governance, KPI / SLA management, issue escalation, service quality review, and integration of provider workflows into the new IBOR operating model.
• Own the design and implementation of IBOR reconciliation controls, including match criteria, tolerance thresholds, exception routing, aging standards, control evidence, and escalation protocols.
• Establish consistent standards for daily reconciliations, control execution, break prioritization, and issue documentation, ensuring accountability across internal teams and external providers.
• Develop and deliver executive-level metrics, dashboards, and commentary for senior management.
• Coordinate the transition and handoff of investment data outputs to Fund Accounting, ensuring clear ownership, documented controls, and alignment between IBOR, accounting, custody, and downstream reporting processes.
• Partner with transformation and technology teams to define target-state workflows, support implementation of reconciliation tooling, validate new data outputs, and ensure operational readiness for migration to the future IBOR platform.
• Establish and maintain industry best-in-class procedures, control documentation, operating playbooks, and governance routines to support auditability, resiliency, and consistent execution across the back-office function.
• Ability to create, grow, and establish a Core Operations team, including defining roles, building capabilities, setting operating standards, and developing scalable team routines.

Skills

Back office leadership

IBOR reconciliation

Operational governance

Stakeholder collaboration

Job description

PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients’ capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the world’s largest providers of traditional and nontraditional solutions for companies that need financing and investors who seek strong risk-adjusted returns.

Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients.

Role Overview

PIMCO is seeking a senior Core Operations leader to own and define the futurestate global back office operating model across asset classes and regions. This role is accountable for designing standardized workflows, ownership boundaries, and control frameworks governing the back-office controls, as the firm advances its IBOR technology and vendor integration.

This position builds on deep expertise in portfolio accounting/IBOR, reconciliation, and oversight of outsourced vendors. The role operates as a day-to-day manager as well as a senior design authority and strategic partner, focused on workflow design, testing, and incorporation of current industry best practices into PIMCO’s target operating model.

Key Responsibilities

• Lead the end-to-end back office control function for TFO, with ownership of daily reconciliation oversight, exception management, break investigation, and timely resolution across positions, cash, transactions, tax lots, P&L, and related investment data domains.

• Identify recurring reconciliation themes, drive root-cause analysis, and partner with Middle Office, Corporate Actions, Treasury, Performance, Fund Accounting, Technology, and external service providers to eliminate repeat breaks and strengthen the operating model.

• Oversee outsourced back office service providers, including day-to-day governance, KPI / SLA management, issue escalation, service quality review, and integration of provider workflows into the new IBOR operating model.

• Own the design and implementation of IBOR reconciliation controls, including match criteria, tolerance thresholds, exception routing, aging standards, control evidence, and escalation protocols.

• Establish consistent standards for daily reconciliations, control execution, break prioritization, and issue documentation, ensuring accountability across internal teams and external providers.

• Develop and deliver executive-level metrics, dashboards, and commentary for senior management.

• Coordinate the transition and handoff of investment data outputs to Fund Accounting, ensuring clear ownership, documented controls, and alignment between IBOR, accounting, custody, and downstream reporting processes.

• Partner with transformation and technology teams to define target-state workflows, support implementation of reconciliation tooling, validate new data outputs, and ensure operational readiness for migration to the future IBOR platform.

• Establish and maintain industry best-in-class procedures, control documentation, operating playbooks, and governance routines to support auditability, resiliency, and consistent execution across the back-office function.

• Ability to create, grow, and establish a Core Operations team, including defining roles, building capabilities, setting operating standards, and developing scalable team routines.

Qualifications

• 10+ years of experience in back office and reconciliations within asset management or investment banking.

• Deep experience across multiple asset classes, including derivatives (OTC and listed), fixed income, and cash products.

• Strong understanding of IBOR transactions and impacts to cash, positions, P&L, performance, and fund accounting.

• Demonstrated experience defining or governing operating models and control frameworks.

• Proven ability to partner with Technology teams on workflow design, testing, and platform transformations.

• Effective communication and management skills.

PIMCO follows a total compensation approach when rewarding employees which includes a base salary and a discretionary bonus. Base salary is the fixed component of compensation that is determined by core job responsibilities, relevant experience, internal level, and market factors. The discretionary bonus is used to award performance and therefore is determined by company, business, team, and individual performance.
Salary Range: $ 215,000.00 - $ 260,000.00

Equal Employment Opportunity and Aff ...

Applicants with Disabilities

PIMCO is an Equal Employment Opportunity/Affirmative Action employer. We provide reasonable accommodation for qualified individuals with disabilities, including veterans, in job application procedures. If you have any difficulty using our online system due to a disability and you would like to request an accommodation, you may contact us at 949-720-7744 and leave a message. This is a dedicated line designed exclusively to assist job seekers with disabilities to apply online. Only messages left for this purpose will be considered. A response to your request may take up to two business days.