Copilot Studio Specialist - Onsite in Charlotte

Apex Systems; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

ESPP

401K

HSA

EAP

Certification discounts

On-demand training

Welcome packet/resources

Job summary

Everforth Apex is seeking a Microsoft Copilot Studio Specialist to enable, support, and scale Copilot Studio adoption. You will design agents, build integrations, govern usage, and provide frontline support while driving governance and best practices across the platform.

The role requires onsite work in Charlotte, NC, for a 12‑month duration, collaborating with leadership to deliver training and scale AI productivity solutions company‑wide.

Qualifications

• Strong knowledge of Microsoft 365, Copilot Studio, Power Platform, Power Apps, Dataverse, and connectors.
• Experience developing REST API and MCP custom connectors in Copilot Studio.
• Familiarity with the CI/CD deployment process in the Power Platform.
• Expertise in designing effective prompts for Copilot Agents.
• Ability to diagnose issues and design scalable and effective solutions.
• Familiarity with APIs, Connectors, and enterprise data sources.
• Ability to define, collect, and interpret usage data and present insights to leadership.
• Experience translating business needs into use cases and guiding users to the correct tool.
• Prior experience with enterprise-scale support.
• Excel Power User skill set including VBA/Macros, Power Queries, Power Pivot, and data visualization.

Responsibilities

• Design, build, and maintain Copilot agents using Copilot Studio, and optimize them with prompting techniques for accuracy and context.
• Develop integrations with Microsoft connectors and external systems.
• Act as the internal authority for Copilot, ensuring governance and best practices.
• Administer, monitor, and optimize platform performance, maintaining documentation and standards for Copilot usage.
• Provide L1 support for Copilot-related issues and troubleshoot technical challenges.
• Monitor adoption, performance, and usage, producing actionable insights and reports.
• Partner with business leaders to scale adoption and deliver training sessions to empower users.
• Lead the user-led community “Copilot Studio Builders Exchange” and evangelize AI productivity tools.

Skills

Microsoft 365

Copilot Studio

Power Platform

Power Apps

Dataverse

REST API

MCP Connectors

CI/CD

Prompt design

Troubleshooting

APIs & data

Usage analytics

Enterprise support

Excel VBA

Tools

Copilot Studio

Power Platform

Power Apps

Dataverse

REST API

MCP Connectors

CI/CD tools

VBA

Job description

Everforth Apex is seeking a Microsoft Copilot Studio Specialist to enable, support, and scale Copilot Studio adoption. You will design agents, build integrations, govern usage, and provide frontline support while driving governance and best practices across the platform.

The role requires onsite work in Charlotte, NC, for a 12‑month duration, collaborating with leadership to deliver training and scale AI productivity solutions company‑wide.