Coordinator, Shipping & Receiving Clerk - Sat.-Mon. 6am-6pm

DSV Air & Sea Inc.; Northlake (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

DSV - Global Transport and Logistics in the USA is seeking a Shipping & Receiving Clerk for the Sat.-Mon. 6am-6pm shift to support order processing and customer service.

The role involves accurate input of orders, shipments, receipts, and inventories, and maintaining shipping and receiving documentation. You will coordinate with operations for last minute requests, prioritize orders by pickup times, provide tracking information, and maintain files and Work Instructions.

Qualifications

• Processes customer orders in a timely and accurate manner.
• Maintains accuracy of data entry for orders, shipments and receipts.
• Keeps paperwork and files organized for orders and shipments.
• Operates office machines and computer systems to perform duties.

Responsibilities

• Process all customer orders in a timely and accurate manner.
• Generate related paperwork and information for customer orders, check for special requests.
• Coordinate last-minute shipping requests with operations and expedite orders as needed.
• Prioritize orders by pickup time or pier cutoff; furnish shipping and tracking information.

Skills

Customer service

Data entry

Clerical work

Office equipment

Job description

If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.

Job area: Adm. Support

DSV - Global Transport and Logistics

At DSV, our purpose is to keep customers' supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Visitdsv.comand follow us onLinkedInandFacebook.

Location: USA - Northlake, East Catherine Court

Division:Solutions

Job Posting Title: Coordinator, Shipping & Receiving Clerk - Sat.-Mon. 6am-6pm

Time Type: Full Time

Shift: Saturday- Monday, 6am-6pm

POSITION SUMMARY

The Shipping/Receiving Clerk (S/R) carries out customer service activities in a prompt, courteous and effective manner. A major responsibility is timely and accurate handling of customer orders in compliance with all DSV Work Instructions and customer requirements. The S/R is responsible for the accurate input of information concerning orders, shipments, receipts, physical inventories, etc., ensuring that shipping and receiving documents and functions are completed accurately and on time.

ESSENTIAL DUTIES AND RESPONSIBILITIES

CUSTOMER SERVICE

• Process all customer orders in a timely and accurate manner.
• Generate all related paperwork and necessary information required for customer orders, checking all orders for special requests and shipping paperwork.
• Coordinate special, last minute shipping requests with operation department, expediting any order as necessary.
• Prioritize customer orders according to scheduled pick-up time or pier cutoff.
• Furnish shipping and tracking information as required.

CUSTOMER INTERFACING ACTIVITIES

• Maintain a good working relationship with customers by responding to all inquiries concerning receipts, shipments, inventory counts, etc., in a courteous and efficient manner.
• Report customer feedback to management, including any signs of customer dissatisfaction.

Clerical

• Oversee all paperwork associated with orders and maintain the corresponding files.
• Maintain a current and accurate DSV Work Instructions Manual, which details the processing requirements. Answer phone calls and operate various types of office machines and computers necessary to perform duties.

Data Entry

• Operate the computer terminal in a proficient manner.
• Enter and verify data regarding customer orders, shipments, receipts, adjustments, etc., in an accurate and timely manner.

Documentation

• Ensure the accuracy of all receiving and shipping documents.
• Gather and maintain all data and records relative to shipping and receiving activities.
• Assist in resolving any discrepancies.
• Collect all documentation for inbound freight and route to the proper record-keeping unit.
• Comply with all D