Coordinator, Receiving

LCI Brand; North Carolina; On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) with match

Paid holidays

Paid Time Off

Job summary

LCI Brand is seeking an Administrative Support specialist to provide general administrative support for the operation of the store. The role is onsite at Vance AFB with a Monday–Friday schedule from 7:30 AM to 4 PM, though hours may vary by location.

Responsibilities include handling paperwork, processing purchase orders, and maintaining accurate records. The position emphasizes customer service, organizational skills, and familiarity with Microsoft Office tools in a fast-paced retail/military

Qualifications

• High school diploma or equivalency plus two years administrative experience.
• Two years of complex administrative or secretarial experience with strong organizational skills.
• Experience as an office manager, office assistant, or bookkeeping with attention to detail.

Responsibilities

• Oversees all paperwork for store operations, including receipts, procurement control, PO data input, and report preparation.
• Prepare reports for Manager/Assistant Manager and process approved purchase orders.
• Follow up on overdue orders by Internet, phone, and fax.
• Reconcile receipts from store personnel, mainly warehouse staff.
• Submit discrepancy reports for mis-shipped items and follow up.
• Assist in providing quality customer service by phone or in person.
• Perform duties from the Customer Care Coordinator description; workload varies by store size.
• Provide general administrative support for store operations.

Skills

Organizational skills

Attention to detail

Interpersonal skills

Customer service

Education

High school diploma or GED

Tools

Internet

Email

Microsoft Office

Job description

The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways:

• EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives.
• BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels.
• SERVE: Many of our products are sold directly to the federal government. We were pioneers of "base supply centers," stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation's military.
• SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired.

ABOUT THIS ROLE

To provide general administrative support for the operation of the store.

LOCATION AND SCHEDULE

Vance AFB - Onsite

Monday-Friday 7:30 AM - 4 PM (can vary depending on location)

KEY RESPONSIBILITIES

• Oversees all paperwork associated with operating the SSSC including receipt and procurement control, purchase order data input, and report preparations.
• Prepare reports for review by the Manager and Assistant Manager and process purchase orders when approved by the manager or Assistant Manager.
• Utilizes the Internet, phone and fax to follow-up on overdue orders.
• Reconciles and processes receipts received from store personnel, primarily the warehouse worker.
• Submits discrepancy reports on mis-shipped or incorrectly shipped material and follow-up action as needed.
• Assists in providing quality customer service either by telephone or in person.
• Performs certain duties contained within the Customer Care Coordinator job description. The amount of work is determined by the size of the store and volume of businesses and receipt.
• Provides general administrative support for the operation of the store.

QUALIFICATIONS

High school diploma or equivalency, plus two years administrative experience.

Two years of complex administrative or secretarial experience. Strong organizational skills, excellent attention to detail, good interpersonal skills and demonstrated customer service.

Administrative professional with experience as an office manager, office assistant, administrative assistance or bookkeeping experience, with an emphasis on detail. Must be familiar with Internet, Email, and various Microsoft applications. Outgoing and pleasant demeanor. Must be able to work in a fast paced retail environment with daily deadlines. Retail or military background is a plus.

Requires excellent written and communication skills.

Why LCI?

• Purpose-driven company driven by principles, not profit
• Reach your highest potential: upward mobility, rewarded through hard work
• Competitive salary and compensation
• Basic Life Insurance at no cost to the employee
• 401(k) with match and Surplus-Sharing Plans
• Health, Dental, and Vision Insurance
• Ten paid holidays annually
• Paid Time Off (PTO)
• On-site Health and Wellness program
• Employee Assistance Program (EAP)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.