Coordinator Patient Safety & Quality (Hybrid) - Anesthesiology

Washington University in St. Louis; St. Louis (MO); On-site; USD 65,900 - 112,700; Full time

Benefits offered by this job

Vacation & holidays

Health insurance

Metro U-Pass

University retirement plan

Job summary

Washington University in St. Louis is seeking a Patient Safety and Quality professional to oversee and sustain a comprehensive patient safety program, ensuring regulatory compliance, quality outcomes, and staff education.

Ideal candidates have RN and/or healthcare experience, a Bachelor's degree, and a passion for improving care. The role engages with multidisciplinary teams, leads risk assessments, conducts audits, and supports performance improvement initiatives to promote a culture of safety

Qualifications

• Bachelor's degree required.
• Master's degree preferred.
• CPHQ/CPPS certifications and RN licensure preferred.
• 3 years relevant experience preferred.
• Project management experience preferred.

Responsibilities

• Works to strategic initiatives and promotes the patient safety and quality program, develops and monitors the strategic plan for deployment of a patient safety and quality program.
• Reviews, investigates and analyzes patient safety events, provides recommendations for interventions to improve safety and quality.
• Reviews quality and patient safety data to identify high risk areas and assists with quality improvement plans.
• Ensures ERS management and supports clinician peer review processes and related programs.
• Participates in Patient Safety and Quality meetings and collaborates with other professionals to implement best practices.
• Provides staff education on patient safety concepts and quality outcomes and engages frontline staff.

Skills

Communication

Data Analysis

Facilitation

Education

Bachelor's degree

Master's degree

CPHQ

CPPS

Registered Nurse – Missouri license

Tools

Epic EHR

Job description

Position Summary

Scheduled Hours: 40 hours per week.

Primary oversight, responsibility and sustainment for patient safety, quality, regulatory compliance, patient satisfaction and related performance improvement activities to promote a culture of safety and enhance quality outcomes. Ideal candidates will have previous RN and/or health care experience.

Job Description

Primary Duties & Responsibilities

• Works to strategic initiatives and promotes the patient safety and quality program, develops and monitors the strategic plan for the establishment and deployment of a patient safety and quality program, and facilitates alignment between overall patient safety and quality strategic plans.
• Reviews, investigates and analyzes patient safety events, provides recommendations for interventions to improve or enhance safety and quality based on analysis, and works collaboratively with key stakeholders to organize cross-service quality teams to review processes and methodologies, analyze results and implement plans for quality improvement, and manages and assists with performance improvement projects, assists in establishing operational performance measurements and monitoring of key performance indicators.
• Reviews available quality and patient safety data to identify areas of high risk for deviation from standards and assists with development of quality improvement plans, assesses the need for internal audits of patient safety and quality processes and metrics, conducts audits and provides feedback for improvement, assists in the development and implementation of clinical policies/procedures and clinical regulatory plans related to patient safety and quality improvement.
• Ensures consistent management of the Event Reporting System (ERS), including development and sustainment of a patient safety and quality review team, provides new user training and acts as a resource, supports and assists with physician peer review (FPPE/OPPE) processes, and supports and assists with Clinician Support Program, including support of residents, fellows and faculty members at debrief meetings.
• Participates in and facilitates Patient Safety and Quality meetings, including monthly and quarterly FPP meetings, patient safety debrief meetings, root cause analysis meetings and performance improvement meetings, works collaboratively with other patient safety, quality and performance improvement professionals, sharing best practices, tools and materials, and seeks out best practices and acts as a champion to implement these practices.
• Provides staff education to nurses, physicians, health staff, other clinical departments, committees and others regarding concepts of patient safety and quality outcomes, assists with dissemination of safety, quality and performance improvement information, including areas of opportunity and successes, and participates in clinical rounding to engage with caregivers and frontline staff responsible for meeting safety and quality standards.
• Maintains working knowledge of emerging safety and quality measurement and benchmarking initiatives internal to the organization and in the industry, develops and delivers safety, quality and performance improvement related presentations, and promotes participation on patient safety, quality and other types of surveys.
• Works collaboratively with internal and external partners to promote, coordinate and compile data from a variety of sources, collaborates and provides feedback on the design of information technology infrastructure required to support a performance and quality improvement system, and performs other duties as assigned.

Working Conditions

Job Location / Working Conditions

Normal office environment.

Physical Effort

Typically sitting at desk or table.

Equipment

Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Education

Required Qualifications: Bachelor's degree.

Preferred Qualifications: Master's degree.

Certifications / Professional Licenses

No specific certification or professional license is required for this position.

Preferred Certifications: Certified Professional in Healthcare Quality (CPHQ), Certified Professional in Patient Safety (CPPS), Registered Nurse – Missouri Division of Professional Registration.

Work Experience

Relevant Experience: 3 years.

Preferred Experience: Project Management (not specified for required).

Skills

Communication, Data Analysis, Facilitation.

Preferred Skills: Analytical Thinking, Complex Care Management, Confidentiality, Data Collection Methods, Data Format, Data Interpretations, Data Presentations, Epic EHR, Highly Developed Interpersonal, Performance Improvements, Professional Etiquette, Professional Judgement, Project Administration, Social Interaction, Working Independently.

Driver's License

A driver's license is not required for this position.

Salary Range

$65,900.00 - $112,700.00 per year.

Benefits Statement

Personal: Up to 22 days of vacation, 10 recognized holidays, and sick time; competitive health insurance packages with priority appointments and lower copays/coinsurance; free Metro transit U-Pass for eligible employees; 403(b) retirement savings plan with university match starting at 7%.

Wellness: Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more.

Family: Four weeks of caregiver leave to bond with your new child; family care resources for continued childcare needs; adult care support; tuition coverage for employees and families up to 100% at WashU, 40% elsewhere after seven years.

For policies, detailed benefits, and eligibility, please visit https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.