Summary
Expedites problem resolution of patient flow barriers through inter-departmental collaboration including direction of environmental services, lab, radiology, pharmacy, case management, respiratory therapy, patient care unit associates and other associates as indicated to maintain patient flow.
Responsibilities
- Under the supervision of the Nursing Director of Float Pool, coordinates patient placement activity from one unit to another and reports capacity issues to the Administrative Supervisor and unit leadership.
- Uses systematic processes to facilitate prompt and appropriate patient placement in order to reduce and eliminate barriers within the system which may impede patient flow.
- Participates in multi-disciplinary bed capacity briefing process.
- Rounds through units to identify patients that are discharged and available beds.
- Works closely with unit clinical supervisors and managers to problem solve issues related to admissions, transfers and discharges.
- Expedites problem resolution of patient flow barriers through inter-departmental collaboration of environmental services, lab, radiology, pharmacy, case management, respiratory therapy, patient care unit associates and other associates as indicated to maintain patient flow.
- Initiates capacity crisis interventions when appropriate.
- Completes daily summary of activities capturing flow barriers for future tracking and trending.
- Facilitates monthly reporting of metrics to nursing leadership council.
- Coaches staff to comply with capacity management processes.
- Reviews patient records to identify potential discharges and barriers to discharges. Mediates conflict between departments impacting patient flow.
- Communicates with Director as necessary for patient flow enhancement. Communicates directly with physicians as required to improve patient flow.
- Develops daily communication plan with ED and PACU.
Requirements
Education: High School Diploma. Completion of the Advanced Certified Nursing Assistant training required or must obtain within six months from date of hire or date of transfer.
Experience:
- Minimum of three (3) years’ experience as a Certified Nursing Assistant in an acute hospital setting, or relevant experience preferred.
- Basic computer knowledge
- Ability to communicate in English effectively both verbally and in writing
- Demonstration/completion of annual competencies
- Age Appropriate Competencies
- Effective communication for interdepartmental collaborative relationship building
- Data collection and trending on key metrics
- Demonstrates principles of AIDET communication process
- Uses technology to enhance real-time communication – phone, pager, tablet
- Performs responsibilities consistent with hospital safety policies
- Performs responsibilities consistent with adherence to infection prevention policies.
Certification, Licenses, or Registrations:
- Certified nursing assistant certification required or must be obtained within 3 months from date of transfer or hire.
- BLS issued through American Heart Association required.
Work Schedule: MULTIPLE SHIFTS AVAILABLE
Work Type: Part Time