Coordinator, OPEX

The Guitar Center Company; Kansas City (KS); On-site; USD 20,000 - 28,000; Full time

Job summary

The Guitar Center Company is seeking an Overnight Fulfillment Associate to operate the Opex Perfect Pick system and ensure accurate order fulfillment and stock replenishment at our Kansas City facility.

This role requires a High School Diploma or GED and at least 1 year of relevant experience, with overnight schedule Monday through Thursday. You will train teammates, uphold safety standards, and support continuous process improvements to deliver value for customers.

Qualifications

• High School Diploma or GED required.
• 1 year of relevant work experience.
• Analytical skills: evaluate information, identify problems and discrepancies.
• Collaboration: develop cooperation and teamwork to benefit all involved.
• Customer Focus: provide excellent customer experience.
• Initiative: identify opportunities, take action, and learn continuously.
• Interpersonal Communication: communicate clearly and courteously with diverse people.
• Organizational Skills: manage priorities, multitask, and stay detail-oriented.
• Technology Skills: navigate systems and programs needed for business operations.

Responsibilities

• Operates the Opex Perfect Pick to fulfill orders and replenish stock.
• Works in Other Shipping & Receiving Departments.
• Ensure safety guidelines are followed in the work area.
• Trains other associates on the Opex Perfect Pick.
• Performs department tasks related to the Opex Perfect Pick as directed.
• Handles additional duties as assigned.

Skills

Analytical skills

Collaboration

Customer focus

Initiative

Interpersonal communication

Organizational skills

Technology skills

Education

High School Diploma or GED

Job description

Compensation: $17.25 per hour

Schedule: Overnights Monday - Thursday 6:30PM - 5:00 AM

PURPOSE OF THE JOB

The purpose of this job is to operate the Opex Perfect Pick guiding fulfillment, replenishment, process improvement, and training to provide high volume, accurate, and cost effective fulfillment services to Guitar Center customers.

RESPONSIBILITIES/DUTIES

• Operates the Opex Perfect Pick utilizing a touch screen computer to ensure fulfillment of orders for customers and replenishment of stock items.
• Works in Other Shipping & Receiving Departments
• Ensure compliance to safety operational guidelines, including individual work area and department.
• Trains other associates on the Opex Perfect Pick as directed.
• Performs department operational tasks relating to the Opex Perfect Pick as assigned by the Supervisor.
• Additional duties as assigned.

Qualifications

MINIMUM REQUIREMENTS & SPECIAL ATTRIBUTES

• High School Diploma or GED required.
• 1 year of relevant work experience

Analytical Skills: Able to evaluate information, products, or other items to identify problems and discrepancies. Able to evaluate and resolve problems and issues.

Collaboration: Able to develop cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties. Able to build relationships with others by offering help and providing suggestions for improvement.

Customer Focus: Understands customer service principles and the importance of providing an excellent customer experience. Keeps customers in mind when designing or executing processes or procedures.

Initiative: Able to identify opportunities & issues and assess, prioritize and follow through on work activities to capitalize or resolve them. Able to take positive action without being requested to do so. Focuses on ongoing learning and development.

Interpersonal Communication: Able to communicate through various means with diverse people in a clear, concise, and courteous manner. Able to demonstrate respect to others, surroundings, and self. Able to read and comprehend instructions.

Organizational Skills: Able to utilize time, energy, and resources to manage priorities such as projects, stay on track, and achieve goals. Able to establish a systematic course of action to achieve an objective. Able to multitask and pay strong attention to detail. Able to complete tasks thoroughly in a timely manner.

Technology Skills: Able to navigate technology systems, equipment, and computer programs needed to fulfill communication, customer service, and business needs & expectations.

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request a reasonable accommodation by sending an email [e-mail].