Coordinator of High School Programs and Services

Texas Southmost College; Austin (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Texas Southmost College is seeking a Coordinator of High School Programs and Services to coordinate enrollment services for dual credit programs, oversee recruitment, student admission, registration, and transitions, and supervise assigned staff.

The role involves collaboration with ISDs, creating academic calendars, maintaining CRM data integrity, and regular travel across the Rio Grande Valley to support navigators and advocate for dual enrollment.

Qualifications

Responsibilities

• Provides support to the Director of High School Programs college initiatives.
• Supervises enrollment processes for dual credit programs, including high school relations, student admission and registration.
• Creates and maintains recruitment events and activities at local middle schools and high schools to promote dual credit programs to students and parents.
• Oversees College Navigators’ daily operations, including their assigned time at ISDs.
• Trains and onboards all College Navigators.
• Holds semester trainings in preparation for registration dates each semester.
• Travels regularly throughout the Rio Grande Valley to support College Navigators and collaborate with ISD Counselors.
• Collaborates with the Office of Records to create all sections for dual programs, following department procedures.
• Supports ISDs in facilitating dual enrollment student applications and registration for College Navigators.
• Plans, supports, and/or executes partner engagement activities including tours, career exploration events, and camps as required.
• Assists with the development, implementation, and monitoring of related policies and standard operating procedures in collaboration with the College Student Services department.
• Validates accuracy of data in the CRM System, runs reports, and identifies areas of improvement for the college transition team.
• Coordinates with IT to facilitate updated reports for College Navigators.
• Coordinates processing of admission documentation for dual credit students.
• Creates an academic calendar with important dates to share with ISDs.
• Develops a communication plan for dual program students in Salesforce.
• Assists with the establishment of goals and objectives supporting the strategic plan for the Strategic Enrollment department.
• Assists in budget development for the High School Programs and Services office.
• Assists in developing program outcomes, monitors assessment, and creates improvement plans based on outcome assessments.
• Maintains awareness of best practices, emerging trends, and new legislation related to Admissions and Records.
• Communicates changes in admissions standards, college placement tests, curriculum prerequisites, degree requirements, and transfer student restrictions and exceptions.
• Maintains integrity of the student database to ensure accurate records for local, state, and federal reporting and compliance with external regulators and accrediting agencies.
• Researches, analyzes, and resolves student disputes related to records and registration.
• Assists with preparation and production of commencement and other college events as assigned.
• Participates in the systematic review and evaluation process per the institutional effectiveness model adopted by the college.
• Attends the workplace regularly, reports to work punctually, and follows a work schedule to meet demands.
• Works evenings, holidays, or weekends as required by deadlines and special events.
• Completes duties and responsibilities in compliance with college standards, policies, and guidelines.
• Uses interpersonal skills and makes sound judgments to determine how duties are completed among coworkers, supervisory chain, faculty, staff, students, and customers.
• Completes all required training and professional development sessions sponsored by Texas Southmost College.
• Supports the values and institutional goals defined in the College’s Strategic Plan.
• Promotes positive morale and teamwork within the department and provides exceptional customer service to students, faculty, staff, and community.
• Serves on committees as appropriate and as appointed by supervisor.
• Performs other duties as assigned.

Job description

Job Summary

Coordinator of High School Programs and Services coordinates enrollment services for dual credit programs, including program recruitment, student admission and registration, and transition activities. Supervises assigned staff.

Essential Duties and Responsibilities

• Provides support to the Director of High School Programs college initiatives.
• Supervises various aspects of the enrollment process for dual credit programs, including high school relations, student admission and registration, and matriculation of dual credit students at Texas Southmost College.
• Creates and maintains recruitment events and activities at local middle schools and high schools to promote dual credit programs to students and parents.
• Oversees College Navigators’ daily operations, including their assigned time at ISDs.
• Trains and onboards all College Navigators.
• Holds semester trainings in preparation for registration dates each semester.
• Travels regularly throughout the Rio Grande Valley (RGV) service area using reliable personal transportation to support College Navigators and collaborate with ISD Counselors.
• Collaborates with the Office of Records to create all sections for dual programs, following department procedures.
• Supports partnering ISDs in facilitating dual enrollment student applications and registration processes for College Navigators and adheres to related policies and procedures.
• Plans, supports, and/or executes partner engagement activities including tours, career exploration events, and camps as required.
• Assists with the development, implementation, and monitoring of related policies and standard operating procedures in collaboration with the College Student Services department.
• Validates accuracy of data in the CRM System, runs reports, and identifies areas of improvement for the college transition team.
• Coordinates with IT to facilitate constant updated reports for College Navigators.
• Coordinates processing of admission documentation for dual credit students.
• Creates an academic calendar with important dates to share with ISDs.
• Develops a communication plan for dual program students in Salesforce.
• Assists with the establishment of goals and objectives supporting the strategic plan for the Strategic Enrollment department.
• Assists in budget development for the High School Programs and Services office.
• Assists in developing program outcomes, monitors assessment, and creates improvement plans based on outcome assessments.
• Maintains awareness of best practices, emerging trends, and new legislation related to Admissions and Records.
• Communicates changes in admissions standards, college placement tests, curriculum prerequisites, degree requirements, and transfer student restrictions and exceptions.
• Maintains integrity of the student database to ensure accurate records for local, state, and federal reporting and compliance with external regulators and accrediting agencies.
• Researches, analyzes, and resolves student disputes related to records and registration.
• Assists with preparation and production of commencement and other college events as assigned.
• Participates in the systematic review and evaluation process per the institutional effectiveness model adopted by the college.
• Attends the workplace regularly, reports to work punctually, and follows a work schedule to meet demands.
• Works evenings, holidays, or weekends as required by deadlines and special events.
• Completes duties and responsibilities in compliance with college standards, policies, and guidelines.
• Uses interpersonal skills and makes sound judgments to determine how duties are completed among coworkers, supervisory chain, faculty, staff, students, and customers.
• Completes all required training and professional development sessions sponsored by Texas Southmost College.
• Supports the values and institutional goals defined in the College’s Strategic Plan.
• Promotes positive morale and teamwork within the department and provides exceptional customer service to students, faculty, staff, and community.
• Serves on committees as appropriate and as appointed by supervisor.
• Performs other duties as assigned.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand. The employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.