Coordinator of Data and Evaluation

RFCUNY Research Foundation of the City University of New York; United States; On-site; USD 58,000 - 62,000; Full time

Benefits offered by this job

RFCUNY Employee Benefits and Accruals

Job summary

RFCUNY seeks a detail-oriented Coordinator of Data and Evaluation to support data collection, database maintenance, and program evaluation for IJO. Under the Director of Finance and Operations, you will ensure accurate data entry, timely reporting, and reliable dashboards.

Ideal candidates have 0–2 years of data-entry experience, proficiency in Excel, familiarity with Salesforce, and strong communication skills. Bachelor’s degree preferred.

Qualifications

• Bachelor’s degree preferred or equivalent combination of education and experience.
• 0–2 years of experience in data entry, administrative support, research, or evaluation settings.
• Experience with justice-involved populations or higher education is a plus.

Responsibilities

• Maintain and update records in the Institute’s Salesforce database, including data entry and routine report generation.
• Provide front-line user support to program staff using the database and coordinate with Salesforce consultants as needed.
• Assist with data cleaning, de-duplication, and migration tasks.
• Help maintain data collection tools and ensure forms are distributed and filed correctly.
• Pull, organize, and format program data for internal and funder reports and dashboards.

Skills

Attention to detail

Data entry

Written and verbal communication

Ability to manage multiple tasks

Education

Bachelor’s degree preferred

Associate’s degree with relevant experience considered

Tools

Excel

Salesforce

Job description

Thank you for considering a career with the Research Foundation of The City University of New York (RFCUNY). The team at RFCUNY is made up of dedicated, talented professionals committed to providing the services that allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries. We are pleased that you are interested in exploring opportunities to join RFCUNY.

Primary Location: JOHN JAY COLLEGE OF CRIMINAL JUSTICE Bargaining Unit: No

Job Summary

The Coordinator of Data and Evaluation supports IJO’s data collection, database maintenance, and program evaluation activities, working under the direction of the Director of Finance and Operations. This role is responsible for accurate, consistent, and timely data entry, organization, and reporting using systems and protocols established by the Institute. The ideal candidate is detail-oriented, organized, and comfortable with data entry, basic reporting tools, and routine quality-assurance work. They are reliable, eager to learn, and committed to supporting IJO’s mission of expanding opportunity for people with conviction histories.

Duties and Job Responsibilities

• Data & Systems Support Maintain and update records in the Institute’s Salesforce database, including data entry, record updates, and routine report or list generation.
• Provide front-line user support to program staff using the database; expedite system configuration changes, new builds, or integration needs to the Director of Finance and Operations or an external Salesforce consultant.
• Assist with data cleaning, de-duplication, and migration tasks as assigned.
• Help maintain existing data collection tools (applications, intake forms, assessments, service-delivery and feedback forms), ensuring forms are distributed, collected, and filed correctly.
• Reporting Support Pull, organize, and format program data for internal reports, funder reports, dashboards, and other materials using established templates.
• Respond to routine data requests from program and leadership staff.
• Update and maintain existing dashboards; flag data discrepancies or anomalies to the supervisor.
• Evaluation Support Support the implementation of evaluation plans, metrics, and KPIs designed by the Director of Finance and Operations or in collaboration with program leads.
• Conduct quality-assurance checks on data entry and reporting (e.g., spot-checks for missing, duplicate, or inconsistent records) and flag issues for resolution.
• Assist in preparing materials that translate program data into clear summaries for staff, leadership, and funders.
• Other Duties Attend Institute events as required.
• Other duties as assigned.

Required Skills/Abilities

• Proficiency in Excel or Google Sheets; familiarity with Salesforce or another CRM/database is a plus (training provided).
• Strong attention to detail and comfort with repetitive data-entry and quality-assurance tasks.
• Ability to follow established data collection, entry, and reporting protocols accurately and consistently.
• Good written and verbal communication skills.
• Ability to manage multiple routine tasks, meet deadlines, and work well under supervision.

Required Physical Abilities

• Lift a ream of paper.

Education and Experience

• Bachelor’s degree preferred (or equivalent combination of education and experience); Associate’s degree with relevant experience will be considered.
• 0–2 years of experience in data entry, administrative support, research, or evaluation settings.
• Experience with justice-involved populations or higher education is a plus.

Compensation, Growth Path & Funding Note

• This role is funded primarily through city contracts (renewed on a multi-year cycle) and foundation grants. As with all positions at IJO, compensation decisions are reviewed annually as part of the fiscal year budgeting process and are not automatic.
• Pay Range: $58,000 - $62,000

RFCUNY Benefits

• RFCUNY Employee Benefits and Accruals

Equal Employment Opportunity Statement

The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.

About RFCUNY

The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges. RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.