Coordinator, IT Asset Support Services (District)

Houston Community College; Houston (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Houston City College is seeking an IT Asset Management professional to oversee asset records across the lifecycle, ensuring accurate tracking, compliance, and support for audits involving hardware, software, and web applications.

Collaborate with IT teams and business units to keep asset reporting up to date, drive lifecycle improvements, and coordinate onboarding/offboarding, transfers, and asset disposals in line with policy.

Qualifications

• Associate degree in related field required.
• 3 years IT Asset Management experience required.
• Experience in Inventory Management or auditing, data validation and reconciliation, asset acquisition, transfers, tracking, maintenance, and disposal/valuation preferred.
• Experience maintaining asset database or systems of record for end user computer devices preferred.

Responsibilities

• Maintain accurate records for all IT assets, including computers, network equipment, servers, software, and web-based applications, ensuring data integrity across the institution.
• Perform quality assurance activities by validating asset data, documenting asset locations, configurations, lifecycle changes, and incident-related information.
• Maintain comprehensive asset registers to support full lifecycle management activities, including acquisition, deployment, maintenance, transfers, upgrades, replacements, and asset disposition.
• Perform routine, scheduled, and ad hoc inventory audits throughout the year to identify and resolve discrepancies, reconcile inventory records, and implement corrective actions to ensure inventory accuracy and compliance.
• Generate and analyze monthly, quarterly, and ad hoc reports to provide insights that support operational, financial and compliance decisions.
• Collaborate with internal stakeholders, including IT teams, College Technology Services and business units, to ensure timely updates, accurate reporting, effective asset planning, and alignment with established asset management processes related to upkeep, repairs, replacements and upgrades.
• Provide operational support for IT onboarding and offboarding processes to ensure assets are properly assigned, tracked, and recovered in accordance with institutional requirements.
• Assist in the administrative review process for software and web applications by supporting documentation, tracking, and coordination efforts.
• Communicate with internal and external stakeholders to support asset management reporting, resolve issues, and promote continuous process improvement.

Skills

Hardware Lifecycle

Budget Management

Delivering High Quality Work

Serving Customers

Supporting Organizational Goals

Driving Continuous Improvement

Acting with Integrity

Thinking Critically

Education

Associate degree in related field

Job description

Supports the management and oversight of IT assets throughout their lifecycle across the institution to ensure accurate tracking, reporting, transfers, maintenance and compliance. Responsible for maintaining asset records and assisting with audits for hardware, software, and web applications.

ESSENTIAL FUNCTIONS

Maintain accurate records for all IT assets, including computers, network equipment, servers, software, and web-based applications, ensuring data integrity across the institution.

Perform quality assurance activities by validating asset data, documenting asset locations, configurations, lifecycle changes, and incident-related information.

Maintain comprehensive asset registers to support full lifecycle management activities, including acquisition, deployment, maintenance, transfers, upgrades, replacements, and asset disposition.

Perform routine, scheduled, and ad hoc inventory audits throughout the year to identify and resolve discrepancies, reconcile inventory records, and implement corrective actions to ensure inventory accuracy and compliance.

Generate and analyze monthly, quarterly, and ad hoc reports to provide insights that support operational, financial and compliance decisions.

Collaborate with internal stakeholders, including IT teams, College Technology Services and business units, to ensure timely updates, accurate reporting, effective asset planning, and alignment with established asset management processes related to upkeep, repairs, replacements and upgrades.

Provide operational support for IT onboarding and offboarding processes to ensure assets are properly assigned, tracked, and recovered in accordance with institutional requirements.

Assist in the administrative review process for software and web applications by supporting documentation, tracking, and coordination efforts.

Communicate with internal and external stakeholders to support asset management reporting, resolve issues, and promote continuous process improvement.

Perform other duties, tasks and assignments as required.

QUALIFICATIONS

Education & Experience

Associate degree in related field required

3 years IT Asset Management experience required

Experience in Inventory Management or auditing, data validation and reconciliation, asset acquisition, transfers, tracking, maintenance, and disposal/valuation preferred

Experience maintaining asset database or systems of record for end user computer devices preferred

Licensing & Certification

Special Skills

Hardware Lifecycle

Budget Management

Delivering High Quality Work

Serving Customers

Supporting Organizational Goals

Driving Continuous Improvement

Acting with Integrity

Thinking Critically

Working Conditions

General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements.May be required to work after hours to include weekends and holidays.

SECURITY SENSITIVE:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

The Organization

Houston City College (HCC) is composed of 14Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country’s largest single-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities.

The Team

Play a central role at HCC as you keep our everyday operations running like clockwork. You’ll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you’ll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.

Location

Houston is a city with limitless possibilities:

• Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City’s 55.
• Approximately 145 languages are spoken here.
• Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
• Houston is a major-league sports town, and don’t forget the annual Houston Livestock Show & Rodeo.
• The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.
• World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system, with many Houston area hospitals consistently ranking among the nation’s top institutions.
• With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston’s cultural scene.
• Houston is theCulture & Culinary Capital of Texaswith more than 7,500 restaurants and eating establishments covering 60+ cuisines.

EEO Statement

Houston City College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran’s status. The following person has been designated to handle inquiries regarding the non-discrimination policies:

Sandra B. Jacobson, J.D., M.Ed., SHRM-SCP,Interim Director of EEO and Compliance & Title IX Coordinator
Office of Equal Opportunity and Title IX

HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environmentthat encourages involvement, innovation, and creativity.

Individuals with disabilities, who require special accommodations to interview, should contact [phone].