Coordinator, Insurance Verification

Akumin®; Denton (TX); Remote; USD 35,000 - 50,000; Full time

Job summary

A healthcare organization is seeking a Coordinator for Insurance Verification to work remotely. The role involves verifying patient benefits, managing pre-certification, and ensuring high customer service standards. Candidates should have a high school diploma, preferably with experience in the medical field and knowledge of health insurance practices. Join a diverse team dedicated to quality healthcare services.

Qualifications

• 2 – 3 years’ minimum experience in medical or related field required.
• Knowledge of health insurance industry practices or medical billing procedures.

Responsibilities

• Verify patient benefits and eligibility.
• Request and load pre-certification approvals.
• Audit schedules to verify patients.

Skills

Knowledge of medical terminology

Customer service skills

Knowledge of health insurance practices

Computer literacy

Education

High School Diploma or equivalent

Tools

Medical scheduling/billing systems

Job description

Overview

Join to apply for the Coordinator, Insurance Verification role at Akumin.

Location: Remote (Eastern Time core business hours)

Responsibilities

• Verify patient benefits and eligibility.
• Request and load pre-certification approvals for consults and follow-up visits.
• Record and index all benefit and certification information into the EMR according to documented work processes.
• Coordinate coverage restrictions and work with other departments to prevent or resolve payment issues.
• Ensure every customer receives a high level of customer service.
• Audit schedules to ensure all patients have been verified and active; ensure coverage restrictions are documented and addressed to avoid payment problems.
• Prioritize workload to meet deadlines.
• Obtain referrals or authorizations from primary care offices or insurance companies.
• Act as a reference for team members and collaborate with other internal teams to resolve insurance issues.
• Index incoming records/referrals.
• Complete any additional job duties as assigned.
• All candidates who accept an offer will be required to successfully complete a pre-employment background check and drug screen as a condition of employment.

Position Requirements

• High School Diploma or equivalent experience required; certificate from college or technical school preferred.
• 2 – 3 years’ minimum experience in medical or related field required.
• Knowledge of medical terminology and procedures.
• Knowledge of health insurance industry practices and/or medical billing procedures.
• Computer literacy; experience with medical scheduling/billing systems is preferred.

Physical Requirements

Standard office environment.

• Sit, stand, and walk for more than 50% of the time.
• Repetitive movement of hands, arms and legs.
• See, speak and hear to communicate with patients.

• Stoop, kneel or crawl; climb and balance; carry and lift 10-20 pounds for less than 50% of the time.

Equal Opportunity: Akumin Operating Corp. and its divisions are an equal opportunity employer. We value diversity and provide equal opportunity regardless of age, race, religion, color, national origin, sex, sexual orientation, gender identity and expression, status as a protected veteran, or disability.

Other

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Hospitals and Health Care

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